O’Callaghan Alexander Hotel
What We Love
- Four-star Irish luxury in Dublin, with breakfast and a late checkoutThe light-flooded and spacious rooms with their luxuriously snuggly beds and throws
- Supping “the black stuff” at the Winner’s Bar and nearby Temple Bar area
- A lazy lie-in, followed by a mouthwatering Irish breakfast
What To Know
- Within walking distance of most attractions including Trinity College, Grafton Street, and St. Patrick's Cathedral
- Located just off Merrion Square
- Free WiFi is really slow and spotty
Ireland’s gorgeous capital, Dublin, effortlessly puts paid to hackneyed Irish stereotypes with its cool cosmopolitanism and distinctly European influenced population of urbane hipsters that throng its Georgian squares and boulevards.
The contemporary and stylish Alexander Hotel – a flagship member of the luxury O’Callaghan Group – sits prettily on Fenian Street, off the southwest corner of Merrion Square, in the capital’s thriving centre. Not far from the city’s Georgian squares and happening shopping haven, Grafton Street, it is the perfect base to check out the city’s many charms.
Spacious and contemporary four-star rooms come with all the premium facilities one would expect, as well as a 24-hour gym, a bustling bar and knowledgeable staff who are only too willing to show off their beloved hometown.
Our offer includes a stay in a Classic Double or Twin room, with full Irish breakfast, and late checkout (2pm).
How to Get There
Friendly staff, beautiful room, superb food, comfy beds, very clean and great location! This is a really great hotel. The rates are very reasonable as well. I enjoyed my stay very much. I'll be back again, thanks so much!!!
Basics such as comfort and cleanliness were good but other facilities were poor such as no on site parking,bar and restaurant,Air conditioning, Road works outside the Hotel. I expected a lot more for the price I paid. I would not use again
Disappointed visit to this hotel-Previously booked at the Devonport O’Callaghan hotel which was excellent even with all their building and refurbishment in progress. Therefore taking my son to the Alex created excitement for both of usBased on the Davenport standard.However this was sadly disappointing the minute we stepped into the hotel.
I paid over £550 for two nights in this hotel.
We were greeted with a queue at reception one girl working hard the other one systematically dissecting the map of Dublin to 2 gentlemen. This could’ve been done later and the queue address first of all .
I was greeted with you have to pay €64 for your breakfasts for the next two days. I was alarmed at spending so much money for the room and then breakfast was not included. The attitude was “it’s nothing to do with us you booked through booking.com.” As they are the hotel of choice I felt dissapointed. I attempted to book directly with The O’Callaghan group -Davenport ,Montclair and the Alex Their website was fully booked I then resorted to checking trivago and booking.com came up with the room. I of course was delighted.
However putting that aside - The evening was no better for us , two meals sent back the burger was raw in the middle and more like a Pattie and the fish and chips were as if they had “thrown “ it in the microwave batter moist fish piping hot chips brown butuncooked in the middle - final third meal arrived substandard but edible and then they charged us to the meals. No goodwill gesture no pleasantries exchanged from the duty manager who was more hellbent on been unprofessional with his colleague in front of hotel guests. He stomped around like a petulant child .He spent a long time just looking at all the receipts behind the bar.-checking the takings .When the delightful member of staff from St Albans her name fails me at the moment, (who was extremely pleasant to all guests and colleagues )assisted an elderly gentleman to his room with a tray of food the duty manager openly questioned her in a very stern manner and chastised her in front of hotel guests .
In my Booking.com app was a food plan included. None of the hotel staff were interested in what that meant they just wanted €64 from me.The duty manager told me exactly the same and was not interested
I will write to What duty manager in any courtesy assistance in this misunderstanding.
I will never stay at the Alex again. I found The weekend was ruined. It took the gloss off the planned weekend to see Riverdance in Dublin .
This hotel is clean and functional the restaurant is good (huge portions) bar is nice BUT there are things that really frustrate me with hotels and my biggest bug bear is walking in to a furnace of a room and having to start the air-condition which was useless not only did it hardly work it also timed itself to turn off and then reset to 22. I ended up having to keep my door open and open the hallway window to get a through breeze. Only one lift working, Next is not enough staff on front desk and no concierge ...i was in a hurry to check out and the people in front took ages and then wanted to book sight seeing etc ... For the price i expected better
Arrived at the Alex, centrally located, nice hotel, new and modern. Painfully slow service at the desk. One room was ready, the adjoining room for my 2 teenage kids was not. Spent the day around Dublin, came back, second room was ready but the adjoining door was locked. Ok, went down to front desk because no one answered the phone after several tries. I was told only the maid staff has keys and since it was after 5, I had to wait till tomorrow. Huh? Hotel Manager doesn't have key to unlock doors in the hotel? No, only maid staff and there was nothing to be done till the morning. Weird but OK since my kids are old enough to stay by themselves. Noticed woman at reception desk made a note on a large notepad for wait staff to unlock the door at 830 in the morning. It was done at 930. Not a big deal. Went to breakfast, only 3 people working the breakfast for 8 tables and restocking the buffet so we had a small que at the bar asking for coffee service. Again, not a big deal but more waiting on my part. Had a question to ask the receptionist (regarding the locked door), she took a booking on the phone and made me wait 15 minutes, didn't even acknowledge I was standing there. Went to the bar around 515pm, waited and waited to be served by a server who acted like he didn't know how to be a waiter.
Again, nice accomodations, good location but understaffed and definitely not up to NYC hotel standards. Don't expect anyone to go out of their way to help make your stay memorable.