- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at Conrad Dublin, you’ll be centrally located in Dublin, minutes from Iveagh Gardens and St. Stephen’s Green. This 5-star hotel is close to National Gallery of Ireland at Merrion Square and St. Patrick’s Cathedral.
Make yourself at home in one of the 192 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Spa, Wellness & Premium Amenities
Enjoy recreation amenities such as a 24-hour health club or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Food & Drink
Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily for a fee.
Business & Travel Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Dublin? This hotel has 3585 square feet (333 square meters) of space consisting of conference space and meeting rooms. Extended parking is available onsite.
How to Get There
Beautiful hotel, centrally located, staff extremely helpful especially Manuel who very kindly recommended Restaurants and made a booking for us on a busy Saturday night! Bed and pillows utterly divine really didn’t want to leave this super Hotel!!
I checked into the hotel on the evening of Monday around 09:00PM. I had had a tough flight and was suffering from Flu. I was told I have been given their premium room with king size bed etc. About mid night I realized the air conditioning had stopped working. I tried sleeping anyway but eventually weird scraping noises started coming from the air conditioning system. I finally called the reception who said the only thing they could do was to open up another room for the night for me to sleep in. Well so here I was at 01:00AM shuffling around Hotel floors in a bath robe with my phone and charger in my hand just so I could sleep.
Next morning I requested them to please fix the problem. I came back that evening, checked with the front desk that the problem had been solved and was assured that it was. Long story short, it wasn't. In fact it became much worse. The noises became significantly worse and started coming from the walls in addition to the roof. And so there we go again at about 02:00AM in the morning, dressed in a bath robe, a few key fobs my phone and charger in my hands running around hotel floors. To their credit they were very apologetic and assured me of an update the next morning (I was going to check out anyway) and I was told that the manager would personally look into it.
Come the next Morning and while I was checking out I asked the lady at the counter if there was an update on the problems I faced. She had no idea. Then she looked it all up and said "Oh yes there seems to be a note here so we will look into it.". At this point I asked to speak with the manager. The manager came in and offered me a few thousand Hilton Honors points.
At £ 343 a damn night is it too much to expect a room where the air conditioning works and you can sleep? Or if it doesn't work then it be fixed? Or if it wasn't fixed then you be moved to a different room altogether? Or if none of that happens the manager has the courtesy to follow up with you personally and proactively?
In the interest of keeping things honest here, they offered me complimentary breakfast for the two days that I was there. I took them up on their offer. If you are reading this, don't bother. The food was okayish and the staff in the restaurant is perhaps the most apathetic and discourteous people I have come across. I committed a few cardinal sins of having both tea and coffee and requesting that my omelette be well done please. They don't like such things. Go in, keep your head down, have what you are given, politely get out of their way.
Oh also, if you want a cab hail it yourself from outside the hotel. The concierge is clueless. Sincere but dysfunctional and clueless. This phrase summaries the entire place - Sincere but dysfunctional and clueless (except the restaurant, they are just not bothered).
I'm currently a Hilton Diamond member.
I recently have been staying at the Conrad Dublin from 16th-21st June. This is my first time booking this Conrad property.
Usually, whenever I travel to Dublin, I stayed at the Hilton Dublin and I was very please to the standard of services there.
Hence, I was looking forward to the next level of services of Conrad standard for this stay.
Once I arrived, there were a couple of great impression:
- Cleaning services. All the maids are nice and friendly, they came to clean the room on time and left no mistake.
- The restaurant service and food were good.
- The room is bright and clean
However, I had a ton of problems during my stay:
- For the entire 5 nights of staying here, we (2 people) have 2 keycards and had to get them validate again and again for at least 2-3 times a day. In this incidents, instead of telling me the truth or letting me know about the problem, we were blamed for either putting the keycards next to credit cards, or phones from anyone who provide us the new card. Until the guest relation came to let me know on the my check out as there is currently a problem with the elevator card reader. We had to waste our time to get it validate every single times we cannot get pass to the elevator.
- There were a couple of wrong delivery of others package to my room (bag of books to others, check out envelope for other room, etc.)
- There was no waters provided, or the executive lounge until requested on the first day after we arrived to the room. Got voucher for 2 soft drinks upon request only. And have to request everyday.
- On my checkout, the rate of check out receipt that delivered were more than 100Euro per night than my booking rate. Luckily, I had checked and get the rate sorted. Otherwise, I would have to pay more than 600 Euro than what it should have been. They told me that the room has been upgraded. So the rate error changed.!!! I DIDN'T get any upgrade when check in. Reception told me that the room was fully booked.
Very disappointment to us for this trip. I felt like I almost have been cheated with the rate and also staying with the Garden Inn standard instead of Conrad.
Hope this feedback helps you improve on your services.
I have been here in October 2018, for a romantic weekend as my Birthday present.
The location of the hotel is very strategic, is located 200 mt far (maybe less ) from Grafton Street and St. Stephen Park, in the city center.
The rooms are huge, equipped wit everything you need .
I have eat in the pub and in the restaurant of the hotel, simply perfect.
Even the breakfast was delicious, the scramble eggs were AMAZING.
Hopefully i will come back very soon.
Thank you again
My husband and I stayed in a Deluxe Twin Room on the 4th floor June 7-10. We didn't have any problems during our stay. The beds were quite large and comfortable. We ate at the restaurant the first night we arrived because we arrived late and did not want to go out. We thought the food was excellent. The hotel is a little off the beaten path, but if you cut diagonally through St. Stephen's Green, you come out at Grafton Street and the whole city is yours from there!