Andaz Papagayo Resort – a concept by Hyatt
What We Love
- Lined with infinity pools and jicaro trees, the hotel’s grand entryway frames views of the bay
- No nickel-and-diming: Guests are treated to free WiFi, nonalcoholic minibar items, sun hats and beach bags
- The cocktails at Chao Pescao are prepared by an expert mixologist (try the gin-and-tonic in a rosemary-smoked glass)
- READ MORE: Find your perfect Costa Rica vacation
What To Know
- The resort extends over a vast hillside; don’t be afraid to call for a golf cart
- December to April is dry season: brown landscape, no rain. May to November is green but sometimes wet
- The bar is a fun and lively scene
- A 10 percent resort charge per night will be collected at the Jetsetter checkout
- Free WiFi
- Kids Club
- Parking On Site
- Room Service
It seemed impossible, but the opening of the Andaz Peninsula Papagayo in December 2013 brought even more polish to this fancy seaside pocket of northwestern Costa Rica. Local It-architect Ronald Zürcher designed the hotel with a nod to the region’s pristine natural beauty: a façade that resembles local shells and cocoons; caña brava and local stone throughout the public spaces; driftwood handicrafts by Costa Rican artisans on the walls; and Latin music that plays on a loop. Standout features in the 153 opulent suites include floor-to-ceiling windows, spacious balconies, lamps inspired by the oropendola (a local bird) and white riverbed floors in the bathrooms, which also offer indoor-outdoor showers and bay views. The expansive grounds encompass nature trails, two small beaches, two infinity pools and three distinctive restaurants: Chao Pescao (small plates and innovative cocktails), Río Bongo (Latin cuisine) and Ostra (sophisticated seafood). The hotel fitness center is open 24 hours and features a steam room and an outdoor swimming pool, but for proper pampering, book the Onda Cambio treatment in one of the spa’s nine private treatment rooms.
In the Area
Into fishing, scuba diving, surfing or just boating around at sunset? Andaz Peninsula Papagayo has you covered. Golf enthusiasts will exult over the Arnold Palmer signature golf course, and, oddly enough, so will tree lovers: The Four Seasons Resort offers a special “Trail of the Giants” nature tour on the course. Geology nerds shouldn’t miss the mud pits and fumaroles of Rincon de la Vieja, and adrenaline junkies will want to check out Rio Perdido, an inland adventure center with natural hot springs and expert mountain-biking trails. Just south of the peninsula, a restaurant called Makoko boasts a culinary director who used to be an executive chef at Jamie Oliver’s Barbecoa in London.
How to Get There
Came to the Andez for our 30 year anniversary. They decorated our room for the occasion and the service was fantastic. Food was great. Plan to pay for everything alacarte including yoga classes or nature walks. Your room bill will increase quickly during your stay. Room snacks and room non-alcoholic beverages are complementary, but all else will have a cost. Make sure to remember that a 13% resort tax and a 10% gratuity fee are included with every purchase.
Wonderful experience overall. Very friendly and accommodating staff. Pools are very nice but could use more chaise lounges. Could use a sit down bar other than at the pools- no place to just sit and relax for a drink when the pools or restaurants are closed. Great monkeys and Coatis!
Totally impressed with this resort! Location, service, rooms.... Quiet, relaxing.
The entrance to the resort reminded me of the Andaz Maui, though the lobby was a little more minalist, I think due to the view. We were welcomed with a non-alcholic drink and check in was a breeze. Golf carts are used to take you and your luggage to your room.
And what a room it was! We had a one bedroom suite and it was amazing. Very comfy bed, floor to ceiling windows looking out over the bay and the local vegatation. Balconey to sit out on with fan and lights. Bathroom enormous, with the same windows but frosted to about shoulder height. Cool tub, dual sinks, private water closet (there was a 1/2 bath off the living room also).
Living room spacious, same floor to ceiling windows, but no balconey. Desk refrigerator, large tv, coffee maker My only critique of this area was the couch. Somewhat uncomfortable with no reading lamp nearby.
Pool - we were near the adult pool, but visited both along with the private beach across the bay. Both pools had infinity edges, the family pool had a side which was built to look like a beach. It also had a second floor above the pool to lounge at. Adequate seating at both though the lounges were more comfortable at the adult pool. We did the all inclusive - so great bar service at both, though this was also better at the adult pool. My kudos to the staff who enforced the 1 hour rule. If the seat was not used, they picked up the towels and also personal items if it was longer. We heard many couples let them know they were going to lunch and would be back in an hour. This is fair - but don't get up in the a.m., snag some chairs and then show up at 2:00 to use them.
Take the boat from the lower level beach to the private beach club across the bay. Another great spot to hang out, assorted types of chairs, lounges, couches, snorkel gear, noodles. Food and bar service available. You can take the shuttle back to the hotel if you prefer not to travel by boat.
As for the all-inclusive, if you do not plan to leave the property this is the way to go. The only part which they might want to rethink is the way they handle the alcoholic beverages in the room. If you drank the can of beer in the mini-bar you were charged which didn't make sense, you could go to a bar and get a couple of cans for free. If you are a wine drinker you can only get it by the glass at the various bar or resturant locations. In order to get a bottle in the room - you were charged. Even at dinner you couldn't get a bottle which I found unreasonable for the party of two. Perhaps offer a bottle and let them take the remainder back to the room to enjoy?
If you are going to Costa Rica and want to enjoy sometime at a fabulous resort on the water this is the place to go. I couldn't recommend it enough.
Food was for the most part good. Some misses, but not enough to give it a lower rating. For a country with water on both sides, though the fish was good, the meat was amazing. Super burger and the lamb chops where out of this world.
I spent 4 nights at the Andaz and LOVED it. The people are so friendly and helpful. The location is great - secluded but still not far from the airport. The buildings blend into the surroundings. Even though the hotel was at 80%+ capacity for parts of my stay it did not feel crowded. Things are spread out and there is so much to do. The rooms are wonderful with huge balconies where you can enjoy the view and wildlife. I really enjoyed the oversized shower which also had a view. The small beach by the hotel had great snorkeling. You could also take a boat to a larger beach. Snorkel gear, kayaks and paddle boards are all available for use at no charge. It was a perfect get away from a cold, rainy winter and I plan to return.
This hotel missed the mark in many ways. Mainly around the service in the rooms and food and beverage. I would say they need to look at how they look after their guests a little closer for the level of hotel it is.