89%
Members Recommend
5.0
Excellent 1334 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The beachfront location on Grace Bay Beach
  • An on-site tour company that can plan water sports, excursions and more
  • Spacious condo-like accommodations; all rooms have kitchen facilities (kitchenettes in studios)
  • Couples and families (there's a Pelican Kids’ Club) will fit in here
  • Green fee discounts at Provo Golf Club
  • Free use of bicycles, non-motorized water sports and dining shuttle service to Beach House and Blue Haven Resort and Marina
  • Any bookings for travel October 1, 2015 and onwards will receive a $15 breakfast credit per adult

What To Know

  • A breezy beachfront restaurant, Asú on the Beach, is slated to open October 2015
  • Not all units have ocean views
  • Grace Bay Beach is excellent for swimming and snorkeling, but not for surfing or boogie-boarding
  • Cab fares in the area can be expensive (rates are charged per person); it's about a 20-minute walk to the shops in Salt Mills
  • READ MORE: Turks & Caicos vacation guide
  • See more photos

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Buildings Family Grounds Hotels Resort Scenic views sky grass leisure property marina Town condominium residential area neighbourhood dock Nature Beach Coast Sea shore

Overview

The Review

With a stay at The Alexandra Resort in Providenciales (Grace Bay), you’ll be minutes from Grace Bay Beach and close to Turtle Cove. This 4-star resort is within close proximity of Salt Mills Plaza and The Regent Village Shopping Mall.

Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages and facials. You’re sure to appreciate the recreational amenities, including an outdoor pool, an outdoor tennis court, and a fitness center. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you’d like to spend the day shopping, you can hop on the shuttle (surcharge).

Satisfy your appetite at the resort’s beachfront restaurant, where you can take in a pool view and dine alfresco (weather permitting). Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar. Cooked-to-order breakfasts are available daily for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Providenciales? This resort has facilities measuring 2000 square feet (186 square meters), including meeting rooms. Free self parking is available onsite.

How to Get There

Alexandra Resort – All-inclusive
Princess Dr
Providenciales, 00000 Turks and Caicos Islands

Reviews

great hotel Amazing Chef
agonz2019

I enjoyed Alexandra Resort with my wife....We had the Best Food experience Thanks to Chef Juan !!! Great Chef from the Dominican Republic.... They also have great entertainment in the hotel facility...You don't have to leave the resort to have a good time... I totally Recommend this resort .

Stay Away!
cdw427

I understand that Turks & Caicos has yet to learn how to really do an all-inclusive resort.

Do NOT expect an early check-in. Despite having more than half their rooms available, they will NOT allow you to check-in early. If you ask, Erica at the front desk, who was initially so welcoming, will give you hell. The bracelets - they tie it but the tied clothe part doesn't stay on and it can get tightened further where the plastic bead is esp if you're a child playing with it. Ask for replacement and Erica will scold you and berate you!

Half the things in our room wasn't working from the master br a/c to light fixtures and fans. They give you a "premium" celebrity coffee but can't use it without a filter. They don't sell that in the gift shop so you must leave the resort if you really want to make that coffee in your room.

On the beach one night, my kids were playing in the sand. A staff member came out with a shovel and started creating a romantic area for a dining couple. Another staffer, possibly a manager, came out and yelled at me to control my kids!

Order steak rare at Fish Deck and you will get it medium. Pool bartender disappears for significant lengths without explanation. He gets really annoyed if you ask for a drink. My husband kept getting offered weed so I don't know if the staff are just being bothered to work. Mind you, not everyone there is like this.

Water by Blue Haven calmer - still recommend Alexandra if intent on going. Can't pay me to go back to Alexandra!

Dissatisfied
O2855LWpatriciaa

We bought a timeshare here prior to it being built, approximately 20 years ago. They have since made it an all inclusive resort, except for us owners, and that's fine. However, I believe the basic service that is due to all guests is seriously lacking to us owners. Day 4, we have never had our room serviced prior to 2 or 3pm. The air conditioning did not work for the first 3 days. Finally fixed, but the thermostat is locked out and we are unable to to lower the temperature, a first for us after all these years.(79 is NOT comfortable to sleep).Basics have never been left, ie. , tissue, wash cloths, hand towels. Tonight, we missed a dinner reservation due to not having these to even shower. We called twice. Over 2 hours later they were finally delivered. This is a nightly occurence. We have reserved an additional week as all inclusive, just to see what it is like for the other guests. We'll see the difference in service then. Good old Mr. Michael Misick did us all wrong, while he enjoys the comfort of his $180 million net worth, some of that made with our hard earned money. Sleep well sir, your day will come.