Veranda Resort Hua Hin – Cha Am, MGallery by Sofitel
What We Love
- Stunning location on a private white sand beach
- Outdoor infinity pool overlooking the ocean
- Family-friendly, with a kids club and babysitting services
What To Know
- There are two excellent golf courses within six miles of the property
- WiFi is free
- The gym is open 24 hours a day
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
- Room Service
A two-hour drive from bustling Bangkok, the secluded Veranda Resort & Spa hugs Hua Hin’s verdant coastline. Set on palm-fringed grounds, this lush tropical enclave of 118 minimalist rooms and villas overlooks the crystal waters of the Gulf of Thailand. The rooms are spacious and modern, with floor-to-ceiling French doors, and feature buttery marble, locally made furniture and Thai artwork. Jacuzzi Sea View Rooms have hot tubs on sea-facing balconies, while Pool Villas have private pools and outdoor bathtubs. Choose between two restaurants: the Dining Room, a casual all-day bistro that serves Western and Thai cuisine from an open kitchen, and the I Sea restaurant and bar, a hip eatery dotted with sculptures. Relax in a gazebo with a poolside cocktail at Pool Bar, and watch the stars from the comfort of the rooftop “moon deck.” Or unwind with a traditional Thai massage at the spa. Families are welcome at the Veranda: A kids club is open daily from 10 a.m. to 7 p.m., and the friendly staff can help organize activities including surfing and horseback riding.
In the Area
Just 120 miles from Bangkok, Hua Hin has a powdery beach, upscale restaurants and excellent golfing options that make it a top weekend escape. It’s the location of the king of Thailand’s summer palace, Klai Kang Won (“far from worries”). Visit the lively night market, where brightly colored stalls sell all manner of exotic seafood; try the patpong gareeboo (crab curry) and hoy tort (fried mussel omelet). Later on, head down the coast to Khao Takiab, where you can hike to a hilltop Buddhist temple and feast your eyes on spectacular ocean views.
How to Get There
I did spend my holidays with my family (82-year-old mother, 15-year-old nephew, and 6-year-old niece) for 4 nights. Actually, I was so tried due to my long flight from Germany and directly travelled from BKK airport to the hotel in Hua-Hin. We were warmly welcome by Khun Poo (Crabby) and her team at the reception. I was so thankful that we can get into our pool villa "909" within 15 min after arrival at the hotel. I was very much satisfied and impressed by all services, facilities, quick and polite response of all staff. Our pool villa was exactly what I expected for and what I read from the hotel website. Khun Pias kindly explained all information in details for our villa. Moreover, I was sincerely thankful to Khun Poo for a special birthday-cake for my little niece. Khun Noi took care of that evening. That really made her felt special and happy during our stay.
I would like to extend my sincere appreciation and recognition to several teams;
* I-SEA restaurant - Khun Bell and his team including Khun Pam, Khun Phet, Khun Kae for their kind hospitality and service for our drinks at hotel pool, dinners and lunches. They really paid attention in all details of what we needed. All dishes were very tasty and delicious, especially Khao-Phat-Poo, as we ordered this dish every times we were there. We loved it!
* Spa & massage - Khun Oom was my best masseur ever. I truly recognized that she is a real and professional masseur to help a person like me, who physically suffers from the office syndrome. Besides, Khun Naam was my another masseur for helping me from my pain.
* Pool at our villa - facility staff came to clean the pool every morning at our villa. They really took care of the cleanliness and always kept the pool area clean and tidy. That really motivated us to enjoy swimming, especially my little niece. She loved swimming and diving in our private pool.
* Cleaning team - cleaning staff always kept our villa "909" organized, clean and tidy. We really felt at home and comfortable through our stay.
* Bellboy team - our suitcases were carried and transported to our villa carefully. Likewise, our suitcase were also put into the limousine appropriately and ready for departure. I did not need to care about.
Certainly, my family and I wish to revisit and stay at Veranda hotel for the next coming opportunity indeed.
We would not recommend for this resort. Nothing meet our expectation or even reach 5 star standard. We had called to resort before making a reservation to make sure that we will get the room that we want. After we booked we also email them again because it’s a special occasion for us.
When we arrive the resort no one help us to carry the luggage from the car park and during check-in staff did not know about any information about us and give the wrong room type. It’s seem like they are lack of communication between reservation team and reception. Finally they find us the new room and rush to send us to the room which not waiting us to finish our welcome drink.
The room is old and poor setup of amenities, not valued the money. On our building floor have food plate and food scraps in the corner and in front of elevator area. We really upset about the service and room then we send email to them to inform every problem but we got no answer or any apologize.
That evening, we don’t want to go out and decided to have dinner at the resort but the “ISEA” restaurant is not available for us because there have small group arrange party. So, we went to the dining room instead which many mosquitoes. We waiting the food more than 30 minutes even have only 2 table at that time and found out that our food was uncooked.
At night, We have a problem with noisy from the upper room all night which we already inform staff, she said she will call to that room for us but not much better. Thanks that she offer us to move the room but it at very late night and we tried to move room.
Next morning, we have breakfast at restaurant. No waitress find table for us. And some staff was very rude and not have service mind. Breakfast is poor quality as well.
When we check-out, The manager come to meet us to apologize and said that she already got our feedback but don’t want to disturb us during stay so they not reply email back and wait to come to see us in personal. It’s such a big excuse for us!!She can meet us at the bar at the evening, meet us during dinner or at the breakfast in next morning or even send apologize letter to our room BUT NOTHING!!! No service recovery, no service mind. And she said this time cannot fix anything but next stay they will give us the best offer. How to say cannot if they didn’t try to do anything since the beginning!? I always stay in Sofitel and MGallery brand but this is worst and unacceptable. Feel like stay in 3 star hotel.
If your in the hoi hin and cha am area would certainly recommend staying at this hotel.
Service excellent from genuine and caring staff. Very much a feeling of being at home. Idyllic little spot where you can forget about life and just relax.
Choice of food excellent at breakfast and plenty to do on the doorstep.
Staff met us as we pulled up at the hotel. Check in was very quick and easy.
The room was very nice... overlooking the pool with a view of the ocean. it had all of the amenities and a big bathtub, which I really enjoy on a vacation. The only thing I didn't like about the room was the refridgerator was quite small and it was on the floor hidden in a cubboard.
The staff were very good and all queries were handled quickly and efficiently. The infinity swimming pool was great... overlooked the beach. It has a couple of water slides for children and several large trees in the pool for shade.
The breakfast was really good. They had a variety of foods for westerners and a great assortment of Thai and Asian dishes.
Elegantly designed for medium and high end travellers who love both modern and heritage concepts.
Luxury room is good enough
Food & Beverages
Just stay and eat at the hotel, god local food with reasonable price. Less hassle !
1. Hotel shuttle available to town
2. Kids activities to occupied your kid
3. Nice and safe pool with slide