Fabulous junior lagoon room with added benefits of complimentary food and drink for an hour every afternoo at the private lagoon pool - the gardens are spectacular and well manicured - the beachfront is relatively private and beach swimable- general food/room service is affordable and prompt. Staff are exceedingly friendly and very accomodating to support your every request. This is our second Anantara (Koh Samui) and we cannot fault them if it is a Thai experience you are looking for.

If you have been to other Anantara hotels such as Anantara Koh Phangan, Anantara Qasr Al Sarab or Anantara al Jabal, you will be disappointed by this hotel.
Don't get me wrong, it is a lovely place but not in line with Anantara standards.
The standard room (garden view) is quite dark and the bathroom is tiny. There was 1 chair at the desk but no comfy chairs if you wanted to read in your room. The balcony was nice.
Food for breakfast was lovely but the layout of the buffet is awkward and creates queues and people bumping into each other trying to get to the buffet.
The pool was nice and quiet. There was no lifeguard on duty though and it is only on our last day that we were asked if we wanted to drink something. The rest of the time, in the absence of staff going around asking you if you wanted something, we had to go to the bar.
Anantara got us used to higher standards with bigger rooms and bathrooms and better service.
We were a bit disappointed and notified the receptionist at check out.
That said, if you are not used to Anantara hotels, I'm sure you will find Anantara Hua Hin very pleasant.

Beautiful stay in the resort Anantara Hua Hin. Beautiful room and environment. Superbe service and quality. I like the daily local fresh fruit and the dedicated forecast every night that they leave you in your room.That’s bring your stay more personalized.
Lots to do too between pool, beach and other facilities like fitness, tennis and so on..live music at night for those who like more ambiance and good food from the two-three restaurants of the resort. International tourists from everywhere. What a pleasant stay, definitely to recommend.

I and my friend we stayed at Anantara Hua Hin for 2 night (11-13 July 2018) Rooms No.303 the room was Amazing our room very close to the swimming pool and the beach.
Breakfast was very good many choice of food.
We would like to say thank you to all staff for make our holiday especially K.Pat (Check in) K.Phon (Loy Num Manager) K.Ice K.Par K.Nier K.Bell (Sai Thong restaurant) (k.Kanoon Housekeeping) (K.Mook trainee at breakfast )

We have been to the Anantara Resort before in its hay days many, many years ago. Back then everyone was raving about the hotel and praising its fantastic gardens and exquisite service and we also fell in love with the place.
So we came back and were positively surprised that the property has been maintained very well over the years. Of course it is no longer new, shiny or even stylish in terms of modern architecture but everything is clean and the hotel still is stunning. It doesn't offer sleek industrial chic but instead a more romantic feeling almost like living in a Thai village.
Much has been said about the magnificent gardens but we have to emphasize it again. The gardens are a true masterpiece! Incredibly well designed and so lush, a true oasis.
Since the beach in Hue Hin is really not worth the trip it is the beautifully designed gardens that makes a stay in Hua Hin worthwhile and made us come back.
There's enough natural shade everywhere to feel comfortable even during the hottest time of the day. Plenty of space to sit and read a book overlooking the sea without feeling disturbed.Simply wonderful!
Regarding the service and level of professionalism we weren't as satisfied.
Staff generally makes an effort to see guests happy and content. There are a couple of very well trained personnel who are extremely capable. They have obviously extensive hospitality experience and it's clear that they have received professional training. Those precious few are almost carrying the others. The others are a large number of friendly but not always so experienced and skilled employees. This is quite alright and actually nothing to write home about as it probably works that way in many big hotels. However, what was annoying is that some of these more proficient employees came across as very pushy literally urging us to give them a good review just for doing their job.
You want a glass of freshly squeezed orange juice? No problem, but please mention the “extra effort” in a review on Trip Advisor. This went so far that we were interrupted by the very same lady in the middle of our conversation during breakfast every day during our stay! She relentlessly made sure we knew her name!
We are not blaming the staff really as it seems they are doing the best they can but are heavily under pressure to encourage guests to write a review. Not a review about the general impression of the hotel and their stay but a review assessing specific employees.
We understand that social media and online reputation management has become an extremely powerful tool that every diligent management wants to use to its fullest. But.....maybe management hasn't realized that whatever guests like or dislike in daily operations always comes down to the top management. In the end it is the GM who is in charge of guest satisfaction, it's the management who is responsible for delivering an unforgettable experience to its clients.
It is a manager’s task to give feedback to employees based on facts and his observations. Not based on a feedback in an online review.
So instead of putting pressure on staff and harassing guests to write reviews the management should provide regular training so all staff members are skilled in providing superior guest satisfaction.
There's nothing wrong with an organized approach to online survey's that comes from the staff as long as it's not imposed on guests.
Still, we enjoyed our stay at the Anantara a lot for its beautiful property, the serene and truly magical gardens, the great Thai food, for a lot of amazing staff who did their job very well without being over ambitious.