4.0
Very Good 1136 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Restaurant
  •  Spa
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Overview

Location

With a stay at Hotel Carris Porto Ribeira, you’ll be centrally located in Porto, steps from Church of Sao Francisco and Sao Nicolau Church. This 4-star hotel is within close proximity of Stock Exchange Palace and Infante Henrique Monument.

Rooms

Make yourself at home in one of the 90 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones and safes, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access and wedding services.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Business & Travel Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Porto? This hotel features 2561 square feet (238 square meters) of event facilities.

How to Get There

Hotel Carris Porto Ribeira
Rua do Infante D. Henrique, 1
Porto, 4050-296 Portugal

Reviews

4.0 Very Good 1136 Reviews
Not impressed with room or service
Reviewed 1 week ago

First impressions were poor with rude reception. We arrived at 2.30 and were told we couldn't check in until 3. It's low season, so I doubt the place was full, and they refused to check availability.

Once we found our room, things didn't improve much as it was small and poorly designed - a television juts from the wall at just the right angle to catch anyone navigating from that side of the bed to the bathroom at night. The shower controls are a mystery, but we figured them out by trial and error.

The lifts - for some bizarre reason you need to take two to get from our room to the restaurant - were dirty. When we got to the restaurant for breakfast, we really didn't see why we'd bothered. Cold eggs and bacon two days running, a poor selection of meats and cheeses and surly staff made it an experience to forget.

The only good thing was the location.

Luggage bigger than the room
Reviewed 2 weeks ago

Only thing this hotel was good for was the location of it, me and my friend got into the room and realized than our luggage’s could have been bigger than the space they gave us. Room was awful and staff wasn’t the most pleasant either, worst hotel in our 3 week vacation by far.

Portugal Trails Part 2
Reviewed 4 weeks ago

The drive to Porto was easy. Stopped in Óbidos which was well worth the suggestion from Portugal Trails. Next on the list was Aveiro which was ok but if time is a crunch I’d pass.

Traffic into Porto was really bad. Directions to parking were very clear once we figured the out.

Porto Pestana Heritage Hotel is to die for. Our Room 416 was one of the nicest rooms we have ever stayed. Service was A+, the view was terrific etc. etc.

Porto is a great town and plan to stay an extra day or two.

The food in Portugal in general is good in Porto it is excellent.

Onto the Douro Valley staying in Pinhão and Belmonte.

Location is great...that is it.
Reviewed 4 weeks ago

We stayed for one night after our Viking River Cruise. The disappointment started at check-in. We knew we were early for check-in, but asked if a room was ready. The front desk person was so rude at our ask, even though I mentioned we knew we were early.

We left our bags to explore Porto. We came back a few hours later to check about our room again, well that was a mistake. Same receptionist, extremely rude again where I actually told him that I didn't like the way he was talking to me, and I simply stated that I was just checking.

When it came to check-in he made us wait until exactly 4:00 to check-in - literally. We were waiting in the lobby. He was so rude, he then refused to talk to us.

I have never felt so uncomfortable when checking in to a hotel. I simply was asking if our room was by chance, never assuming or demanding that it should be.

The front desk person was so rude, and unprofessional. He actually made me feel really uncomfortable with his hostility.

The room was tiny. Bare minimum. We do not recommend this hotel. The staff need to understand they are working in tourism.

Not Four Stars
Reviewed 1 month ago

Huge disappointment! We stayed for one night prior to a riverboat trip. Initially, we were placed in a room that was the smallest we have ever been in. You could not walk around the bed. No chairs or real closet. Only hanging space above the minibar. We complained and they said that was th to te room they gave to tour company guests who stay only one night. They gave us their "standard" room which was better. It had two chairs. The walls were in need of repainting. They were very scuffed up. Breakfast was in the dining room three floors below the reception floor. Very much over priced. The only got food was scrambled eggs, bacon, and sausage. Think Hampton Inn. The room was depressing with unfriendly staff. Coffee cups were set out on the tables so we assumed we would be served. When we asked, we were sent to a self serve machine. We do not recommend this hotel. There must be better choices in the area.