4.0
Very Good 1072 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Restaurant
  •  Spa
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Overview

Location

With a stay at Hotel Carris Porto Ribeira, you’ll be centrally located in Porto, steps from Church of Sao Francisco and Sao Nicolau Church. This 4-star hotel is within close proximity of Stock Exchange Palace and Infante Henrique Monument.

Rooms

Make yourself at home in one of the 90 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones and safes, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access and wedding services.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Business & Travel Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Porto? This hotel features 2561 square feet (238 square meters) of event facilities.

How to Get There

Hotel Carris Porto Ribeira
Rua do Infante D. Henrique, 1
Porto, 4050-296 Portugal

Reviews

4.0 Very Good 1072 Reviews
Too expensive
Reviewed 6 days ago

We paid over $200 a night for a room with a king bed. The location is phenomenal and the lobby is stylish. However, there was construction going on nearby so it was quite loud and noisy. Our room on the 4th had some low vaulted ceilings and I kept hitting my head. The sheets were stained and old. The pillows flat. Our room could use some paint refresh as their were stains on the walls and bed overhead. I echo what others mention with the staff being “neutral” at best. No iron. Lots of mosquitos or spiders (?) in the room and both my children and I had multiple bites (with my daughter’s eye swollen shut and my son’s forehead and ear swollen as well). It was expensive for what we got and the overall experience.

Nice hotel, with great service!
Reviewed 6 days ago

Stayed at this hotel for 3 nights in mid-July.
Staff - Excellent customer service, answered any questions we had, and always greeted us as we were either leaving or returning to the hotel. Any requests made were attended to promptly (ie extra towels etc).

Rooms - they are very small, with little room for luggage. However, they are modern and very clean. The washrooms are a good size. Given that we were only there for a few nights and spent very little time in the rooms this did not bother us in the slightest. The beds were a bit uncomfortable.

Location - steps away from the Duoro River. Close to many restaurants and not far from the centre where a lot of the sites are. You could walk, however it is about a 20 minute walk with steep hills, or you could take a taxi, which are always just outside the hotel and are inexpensive. This hotel is located on a very busy street, our room did not face the street, however we were disrupted by some construction noise in the morning (not the fault of the hotel).

I would definitely stay at this hotel again.

Unprofessional Staff
Reviewed 2 weeks ago

We are currently staying at this hotel, but felt compelled to write this review now, based on the lack of basic service offered. The hotel itself is in a great location, and the architecture is very charming, but the staff are terrible. Our most simple requests are not addressed, even though the receptionists promise to attend to such needs immediately, but then later apologize for not coming through. This has happened repeatedly. It seems as though the staff here do not take their job seriously.

Also, with regard to the room, it is overall nice, but the A/C has significant problems, producing a lot of sounds without actually cooling the room. And the curtains are inadequate to cover the outside lights.

What bothered us the most was that the cleaning staff removed the keycard from the room, which kept the electricity on while we were away. Evidently this was done to conserve power usage, but this is not their or the hotel's decision to make. For instance, I was charging my computer, camera battery, etc., while away, with the expectation that I would be able to use these items upon my return.

I do not recommend this venue. Despite its potential, they need to reassess their staffing choices and put more emphasize into pleasing their customers (at the very least, they shouldn't make continuous false promises).

Very good hotel
Reviewed 2 weeks ago

This is a very good hotel, considering the price. We had a room at the streetside, but no noise at all. Very clean room and good beds. A few more power sockets in the room would be handy and a toiletbrush might be nice as well. Very helpful staff, friendly and good english speaking. The building is awesome and location is perfect. Extra bonuspoints for the storage of our rented bikes, that gave us a lot more fun in discovering Porto and the other side at the river, way past Vilanova de Gaia. Again, very good value for your money! 👍😀

Excellent
Reviewed 3 weeks ago

Stayed for 4 days. In great location one street and 50 metres back fron douro river . Many restaurants and sightseeing nearby. 200 metres fron the start of hop on hop off bus. We stayed down one level and there were only 2 room there but was so quiet. Staff more than helpful. Good amenities. Would go back.