4.0
Very Good 1190 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Restaurant
  •  Spa
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Overview

Location

With a stay at Hotel Carris Porto Ribeira, you’ll be centrally located in Porto, steps from Church of Sao Francisco and Sao Nicolau Church. This 4-star hotel is within close proximity of Stock Exchange Palace and Infante Henrique Monument.

Rooms

Make yourself at home in one of the 90 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones and safes, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access and wedding services.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Business & Travel Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Porto? This hotel features 2561 square feet (238 square meters) of event facilities.

How to Get There

Hotel Carris Porto Ribeira
Rua do Infante D. Henrique, 1
Porto, 4050-296 Portugal

Reviews

4.0 Very Good 1190 Reviews
Horrid experience
Reviewed 2 weeks ago

We had money stolen from the safe in our hotel room and the staff completely absolved themselves from any responsibility. Filed a police complaint but 6 days later have not heard anything. Very disappointing end to our stay in Porto.

Porto has a nice busy vibe, its long history all around you, great for walking (hilly!) to all the attractions.
Reviewed 2 weeks ago

A great central location, only yards from the riverside with its bars and restaurants, architecturally very interesting a very old series of buildings converted into a modern and sleek hotel, kept spotless and all the staff very friendly and helpful, nice bar area and seating for a nightcap , and drinks no dearer than outside bars.
Huge choice of breakfast again set within a very nice restaurant , being so central you do have to expect road noise we had a room at the front of the hotel by a busy road, anyone who has visited Portugal before will know the Portuguese drive on their car horn day and night!!
Only a minor point but housekeeping, very hit or miss, would we stay again, absolutely.

Disappointing Junior Suite
Reviewed 3 weeks ago

We booked Junior Suite (with 2 single beds) to have more space. Unfortunately, the room we got had a bad layout- long and narrow. Sofa by the entrance , bathroom in the middle and the beds cramped together in a little space on the far end. The room was dark and felt claustrophobic which was the opposite of what we expected from Junior suite but we were still charged the Junior Suite price.
This room should not be sold as a Junior Suite. It was too expensive for what we got. We complained straight away but the hotel had no suitable alternative to move us to.

We booked this hotel because it had good reviews and the location was very good but we were disappointed with the room and with the lack of basic items expected in a 4* star hotel such as shower caps, sleepers, (we had to request them) or iron (they only had 2 irons for the entire hotel and none were available when I needed it, I was told to wait till next morning, but we were leaving early so could not iron our clothes.
The management offered us a free cocktail on departure but no discount which we asked for.
We were disappointed and will not book with the chain again.

Location perfect for tourist area
Reviewed 3 weeks ago

Hotel so well located to restaurants, river cruises, a close walk to the port cellars and stunning night views of the bridges. Some may see offloading bags a problem if travelling with a coach..there could be a walk but on the walk a great time to explore the area close to hotel. Interesting features in foyer, modern and comfortable rooms.

Overpriced, lacks amenities, Staff needs training
Reviewed 3 weeks ago

Hotel on a busy street with heavy traffic, with no spot to offload bags from the bus. We had to take taxis to bring our bags to the hotel, and even then taxis did not have space to stop and drop off guests with bags. Though our guide had warned hotel we were bringing bags from the bus, no one met us outside and we had to carry our bags inside. Staff not welcoming and very rude did not check us in as we had left our passports in the bus. Rooms allocated across the same busy traffic street and no one can assist with luggage, so again we had to carry our luggage ourselves. Wake up call requested at 5:00 am, same received at 5:45 am we could have missed our flights, reason miscommunication at the front desk. Overall a very bad experience due to staff demeanor and Hotel not adapted for guests with luggage.