4.0
Very Good 1389 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Casino
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

When you stay at Mount Airy Casino and Resort in Mount Pocono, you’ll be in the mountains and within the vicinity of Camelbeach Mountain Waterpark and Camelback Ski Area. This 4-star hotel is within the vicinity of The Crossings Premium Outlets and Alpine Mountain.

Rooms

Make yourself at home in one of the 188 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a casino and a nightclub. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.

Business & Travel Amenities

Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-out. Planning an event in Mount Pocono? This hotel has 5764 square feet (535 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.

How to Get There

Mount Airy Casino and Resort
312 Woodland Road
Mount Pocono, PA 18344 United States

Reviews

4.0 Very Good 1389 Reviews
Turned off this time by Mount AIry Management
Reviewed 4 days ago

After having a wonderful getaway for our birthdays last October, 2017, we decided to book again for our Anniversary this past June. Upon arrival we were greeted nicely, but our room was not ready which was not a big deal as we arrived at 3:00 (Check-in is 4:00) We grabbed a quick drink before heading to the spa for our 3:30 appointments. Terrible experience with a very inappropriate creeper in the men's locker room. What was disappointing was the way the Spa Management and the Hotel Management handled the situation. Things like the Spa Manager leaving before we did and expecting us to pay for this very uncomfortable situation, the Hotel Manager had us sit in the lobby for almost an hour waiting for security to file an incident report. No follow up from Hotel Management and the follow up from the Spa Management was the next day as we were grabbed by her as we walked back to our room from the pool. Apologizing and wants us to come back but no incentive to do so. Hotel Management never called, never emailed (even after I completed the contact form on their website) and having worked in the hospitality industry, I was very disappointed how the whole situation was handled. We were abruptly told by the hotel that the spa "was not affiliated" with the hotel even though they advertise through the hotel's website and are physically located within the hotel. We love Bistecca restaurant and eat there every night we are staying there, but since this incident, we will not be back. Even had fun playing in the casino, great outdoor concert by Earth Wind and Fire and great golf course...too bad we had the disturbing experience at the spa and how poorly the entire Management Team handled it. We will have to find another place to enjoy our getaways.

Mt. Airy Casino & Resort
Reviewed 2 weeks ago

We love Mt. Airy and enjoy the location, as well as the casino. It is far from our home in Delaware so we stay at least 2 nights each time we go. We spend the days sightseeing around the area and especially enjoyed Steamtown in Scranton, PA, as well as many interesting quaint towns around the Mount Pocono area, not to mention the awe inspiring scenery that changes with the seasons. It's so nice to return to the resort each evening where we can have some fun in the well maintained casino that is always evolving with new slot machines and great restaurants. The indoor swimming pool, spa, and hair salon are also great to have on site. On our last visit, we received an upgrade to a one-bedroom suite. The standard rooms are large, very clean, and suitable, but having a suite was such a treat! Before retiring for the night, we picked up some snacks and beverages in the hotel shops to enjoy while watching a late night movie on our large, flat screen TV in the living room of our suite. I then enjoyed relaxing in the deep soaking bathtub, while my husband preferred to use the large shower with pulsating shower heads. The bathroom was large with 2 sinks, and a separate water closet. We only wish we could have stayed longer!

Nice Rooms / Extremely Poor and Rude Customer Service
Reviewed 2 weeks ago

Rooms and furnishings were clean and comfortable. Casino was very smoky. Machines were a bit outdated compared to some other PA casinos. Hotel front desk was horrible, front desk manager after I had to escalate a very simple billing question treated me like dirt, never been treated like this in my entire 60 years on this earth. Turned a pleasant experience into a very bad memory.

Great Customer service keeps Mount Airy at a full 5 rating.
Reviewed 3 weeks ago

We spent a couple nights at Mt. Airy at the end of April. Although we have been to Mt Airy casino many times, this is the first time we were staying at the resort. We had a nearly perfect stay.
Check in was quick. Everything from valet, bells services and check in, was efficient and very friendly. We were shown our room which, though not overly large, it was really nicely laid out, very clean and updated. The bathroom was large and sparkling clean.
The resort and staff were excellent.
We were familiar with the casino, but being guests at the hotel somehow made the casino feel different. We usually have "win a little, lose a little" results at Mt. Airy, with most times having enough win to keep playing for a while without losing much. This time was the same.. we lost overall (only a little), but we played for hours each of the 2 days, sticking mostly to our favorite slot machines that keep us entertained. So for the entertainment value, it was definitely worth it.
There have been times when we did win a lot. According to our players card online statement, both myself and my fiance are way ahead for last year, so that's good! We never lose as much because frankly, I'm too cheap to lose too much. I bring an amount of money to "lose", but I'll usually stop even before it's all gone. I feel that compared to other "local" casinos (The Sands, Mohegan Sun), Mt Airy has a higher win percentage.
So overall, we had a great stay at the resort, and fun at the casino.
There was one very negative issue I had. I won't state it here because some things are not in the control of the resort to prevent from happening, but once notified they can take action, which they did. The response from the director of Hotel Operations was prompt and very respectful, and I'm sure the issue was taken care of. I really did appreciate his genuine concern in the matter.
For comfort, fun and customer service.. this resort rates a 5. We'll be back.

Mount Airy Casino Mount Pocono
Reviewed 3 weeks ago

Room was very nice, employees great! Gypsies is a wonderful venue to see a show.
Food was good. I'd love to come back again soon!
Valet was free. Enjoy the gaming as well.
Great getaway from my husband and I - loved it!