Castello Dal Pozzo
What We Love
- Buffet breakfast is included in the Jetsetter rate
- A fairy-tale setting near Milan
- A year-round destination near both the Alps and Lake Maggiore
- Large rooms that marry classic decor and modern touches
What To Know
- It’s a 40-minute drive from the Milan airport
- Popular with couples and golf lovers; not ideal for families (but there are adjoining rooms if need be)
- The restaurant is closed on Tuesdays and the wine bar is closed on Mondays
- This is a historically important property, not for lovers of sleek minimalism
- Free WiFi
- Parking On Site
Set on a hill overlooking Italy’s second-largest lake, the breathtaking Lake Maggiore, Castello Dal Pozzo is an example of neo-Gothic elegance. This 18th-century palace was originally built by the Visconti family and later owned by the Dal Pozzo family for six generations. Opulent chandeliers, heavy, ornate drapes and fine crystal stemware decorate the public spaces, but there’s nothing stuffy about the place — the feel is that of a private home rather than a hotel.
Bed and Bath
The 30 guestrooms in the Palazzo are richly decorated in a springtime palette of yellow, blue and green, with period-appropriate high ceilings, molded stucco, antique furniture and large marble bathrooms. The Junior Suites are dressed with original Victorian furnishings and come with enormous beds clad in fine Egyptian cotton. Stunning prints and pictures on loan from the Dal Pozzo family estate are dotted around the walls.
The hotel’s fine dining restaurant, Le Fief, offers an innovative take on regional classics and uses local ingredients. The setting itself is wonderfully romantic, and in the warmer months you can request dinner on the quiet terrace, which overlooks a huge fountain. The hotel has its own private wine bar, Dal Pozzo 24, which can be booked for tastings, dinners or special occasions.
In the Area
After a stroll in the lakeside town of Stresa, take a ferry to the Borromean Islands, the most gorgeous of which, Isola Bella, is entirely occupied by the Palazzo Borromeo and its magnificent Italianate garden. The massive alpine chain of Monte Rosa encloses the lake with peaks that reach over 13,000 feet. An extensive selection of slopes is available for all levels of skier. Thanks to a special partnership, guests of Castello Dal Pozzo can take advantage of the discounted rates at the 27-hole Golf Club Castel Conturbia, just 20 minutes away.
How to Get There
I was looking for a great place to stay the night before leaving Milan. This hotel fit the bill perfectly. It is near (you can see it from the hotel) Lake Maggiore, yet only 35 km away from the airport.
Oh, my, what a lovely 5 star hotel. We had a junior suite with a view of the castle. The room was good size and was sparkling clean. The service at the hotel was beyond 5 stars. The front desk helped us with our every need and then some. Since we left for the airport early, they packed us a huge, delicious breakfast.
The grounds are lovely and it is first class all the way.
I highly recommend this hotel.
We stayed at this hotel for a week last week, Sep 21st-28th.
Its an amazing building, very nice room, huge windows, good bathroom, fantastic bed.
Excellent toiletries, fresh fruit delivered to the room, very clean hotel, and very friendly staff.
Breakfast is very good, lots of choice of fresh chilled juices, fruit, yoghurt, pastries, and omelettes made to order, and other hot choices also.
Now the cons: its a 40 minute walk to the lake, downhill, which means up hill on return!
Okay to do once!
The hotel needs a free regular shuttle service, maybe 4 times a day, this would make a holiday so much better with the hotel being situated where it is.
We cant comment on the swimming pool, as its still under construction.
I reckon we would have gave 5 STARS if it had a shuttle service.
The pictures on the website do not reflect the current situation at all! When arriving at the hotel, the first thing that attracts the guests’ attention is a building under construction and a storeroom (?) with an old carriage. Entering the „main building“ and the reception, a guest of a 5 star hotel would expect a welcoming entrance with a nice atmosphere, this is not the case, the reception looks like a relic from past times, the only thing that brightens the room is a friendly lady at the reception, who took us to our first room, the „tower room“, which was highly recommended by the hotel staff, when we were asking for a nice room a few weeks in advance. On our way to the room, which was located in „the castle“, we felt that this might have been the wrong decision as the building looks very abandoned and dreary. Our first impression became true when entering „the castle“: the entrance hall is dark and simply depressing, an abandoned place. We thought that maybe the room will compensate these bad feelings, but it turned out to be even worse: the tower room is dark, not very clean and not comfortable, the windows are very small, the furnishings are simply old including the bathroom. Consequently, we contacted the reception to check, if there is a chance to move to another room. The lady at the reception offered to show us another room in the same building, but the room had the same issues. Long story short, we have decided to move to „the Stables“ as the rooms were bright and seemed to be quite clean. However, these rooms and the entire building do not meet a 5 star standard (it looks like a youth hostel)! The staff member, who has helped us with the luggage was very friendly and supportive, but still we were very unhappy with the premises.
The park is very nice, but especially given the fact that the wellness area is under construction since years (a fact that should have been addressed by the staff or the website in advance!), we would have expected some sunbeds or a lounge area to enable the guests to get some rest and to relax.
On the next morning, we went to the breakfast and again, this is not what we expected: Unfriendly staff (except for 2 staff members and the cook), unpleasant ambience and most of all a very simple, basic and small breakfast buffet!
Overall, the hotel does not meet 5 star standards and the rooms are highly overpriced, even a „discounted“ rate of €220 per night is by no means a reasonable price! As frequent traveller, also for buisness reasons, we are staying at 5 star hotels regularly, but we have never seen a 5 star hotel that is comparable to this one!
We were so excited to come to this place to enjoy our last days of vacation, instead we had to leave earlier. When checking-out, we were asked for the reasons for leaving earlier. The receptionist (who was not surprised by our short feedback) suggested to check with the hotel manager, if they refund the last night or issue a voucher (which does not make any sense given the fact that we were very unsatisfied). After leaving the hotel, we have received an e-mail containing a voucher for another night and stating that they are not willing to refund the last night as we have booked a non-refundable rate and paid in advance. We kindly asked to get the refund (which would have been a clear sign of goodwill!), but they insisted on the non-refundable rate. In order to explain our great dissatisfaction, we have shared the feedback above with the hotel by e-mail, but never heard back from them!
We never shared any feedback on hotels before, but in this case we have decided to publish a detailed review!
Our wedding planning and reception has been perfect from beginning to end. The event team is flexible, always available and will find a solution to every problem. During reception and dinner, timing was perfect and food was stunning, my guests are still talking about the risotto! We had no wedding planner but the team at the Castello took care of all the organisation issues on the day and we were able to fully enjoyed our wedding. Thank you again for everything!
Most of our guests and ourselves stayed at the hotel and service was great. All requests were possible and they even found a car to bring me to church as parking space was not available in Arona!
A beautiful Hotel which they are still improving Pool and Health centre being built and opening soon. We enjoyed our stay and the staff were on the whole very helpful.
If you get the chance do walk the grounds as they are calming and peaceful.
Breakfast was great and the staff at breakfast were very attentive.
With Arona town and Lake Maggiore a short walk away everything was just right.
Next time we will spend longer than three days. :-)