4.5
Very Good 1876 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Volcano views from the glass atrium entrance and from rooms with a balcony on floors seven through nine
  • Roses everywhere, from big arrangements in the lobby to roses placed on pillows at night
  • Ecuador’s first five-star hotel recognized by the Rainforest Alliance for its sustainability efforts

What To Know

  • A 10 percent service charge and 12 percent VAT per night will be collected at the Jetsetter checkout
  • Go slowly and drink lots of water on your first day in Quito, which is 9,300 feet above sea level
  • Don’t check out at the last minute, or you might encounter long lines
  • Official currency in Ecuador is the U.S. dollar; American and Ecuadorean coins are interchangeable

Amenities

  •  Babysitting
  •  Bar
  •  Eco friendly
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Courtyard Modern Lobby property plaza condominium living room home outdoor structure

Overview

Modern, eco-focused newcomer in Quito's New Town, with volcano views, a handful of dining options and a pool to unwind by

The Look

JW Marriott Quito’s stone and glass pyramid structure adds a modern edge to the restored New Town of Ecuador’s colonial capital. Inside, mahogany tables, leather loungers and reflecting marble floors fill the sunny atrium lobby, where a waterfall flows into a stone-lined pond. The guestrooms and common areas hold a casual vibe, with colonial-style wallpaper and diamond-patterned carpets.

Bed & Bath

Spacious rooms overlook the city or Andean Mountains and have heavy wood pieces, comfy chairs, fluffy bedspreads and loads of down pillows that are garnished with a single rose at nightly turndown. For rooms on floors seven through nine, private balconies facing Cotopaxi Volcano add an extra perk. No less airy are the marble bathrooms, with soaking tubs, separate showers and soothing Ecuadorian bath salts.

Beyond

A well-equipped gym hosts fitness classes, the spa offers body scrubs, wraps and massages, and the expansive outdoor heated swimming pool is an urban resort oasis decked out with cascading waterfalls and a central Jacuzzi island. There’s no shortage of places to eat and drink on site. Start the day at Bistro Latino, with a buffet of eggs made to order, fresh fruit juices like tamarillo (tree tomato) and Ecuador’s national dish, ceviche. Mexican flavors and margaritas are on tap at Don Porfirio, while La Hacienda, the new wine cellar, is making a splash on Quito‘s wine scene, with dozens of varieties to pair with Argentine beef dishes.

How to Get There

JW Marriott Hotel Quito
Avenida Orellana 1172 Y Avenida Amazonas
Quito, undefined Ecuador

Reviews

4.5 Very Good 1876 Reviews
Just what you would expect from a Marriot in a poor location.
Reviewed 1 day ago

This is just a classic Marriot. This means the rooms are overpriced as are most of the restaurants. The hotel is quite smart and the staff are friendly, especially the bar staff. The location is pretty awful. If you venture out on foot you are immediately surrounded by traffic and industrial units and not much else. The only option is to take a cab, for example to the Old Town, so why not stay in the Old Town?
To make your stay less expensive and a bit more pleasant try eating in the lobby bars. They serve quite good food at good prices, like $12 for quesidillas or a ceasars`salad.
OK a decent imported beer costs $10 and a reasonable bottle of wine $35, but these are Marriot prices.

Another Great JW Marriott
Reviewed 4 days ago

My wife and I stayed here for 4 days (pre and post Galapagos cruise.) This hotel lives up to the JW Marriott standards of friendly professionalism along with great facilities. The executive club lounge has a great view, outstanding service, good breakfast and evening appetizers with wine. You can walk to the local market in about 15 minutes where there are locally produced crafts. I use mobile check-in and check-out which is fast and easy. Every one at the hotel was very friendly and most spoke some English. I am a Platinum Premier Elite Marriott member and have stayed in many Marriott hotels and this is near the top of the list.

Great 4 to 5 Star Location in Central Quito
Reviewed 1 week ago

Not sure about some of the recent negative reviews I see on this site; maybe they were staying at another hotel? This place was first class. Great service. Friendly, helpful staff. A beautiful modern facility. Rooms very contemporary. We did book in the Executive Floor for an extra $25 per night, but it was worth it. For the extra fee you have access to a private lounge that includes you full breakfast, Grab and Go Lunch and a cocktail/tapas period in the evening. In fact the evening reception provides so many tapas, you can make a meal of it and skip dinner. Definitely recommend for a Quito tour. Many guest going to the Galapagos, so it was nice to chat with them about that experience.

Never Again! Wouldn’t stay for free
Reviewed 1 week ago

First let me say that the staff is great. Friendly and accommodating. They’re just ineffective.

The rooms are dated. The shower handle barely could be turned. The design is dated and illogical. But so be it. The guests next to our room we’re partying loudly which normally would be understandable but it was 3:30am. So I called the front desk and suggested they let them know. The staff person said she’d call security. Instead she called their room which did nothing. (Maybe she went to party with them). I called again at 4:15am when it was just as loud and the smoke was starting to come into our room (yes, this is a non-smoking hotel). This time security did come and at about 4:45 there was quiet.

Our alarm went off at 5am so we could catch a flight. I hope the noise didn’t disturb our neighbors.

Never have I had a worse experience nor has it been contrasted with such a previously wonderful one in Cusco at the JW. Sad really. Frustrating certainly.

Find a better place to stay at a better price with walls not made of paper and closer to the vibe of lovely Quito.

Oh and lastly we ordered sushi at the hotel bar. When does spicy tuna come with sweet eel sauce? Management is asleep at the wheel and it’s too bad because staff is really nice.

Nice Hotel in a Great location!
Reviewed 2 weeks ago

The JW in Quito is a nice property in an excellent area in Quito. The hotel is full of locally grown roses which adds a nice touch to the lobby, rooms and common areas (Ecuador is one of the world's biggest exporters of flowers).

The rooms are modern yet very comfortable. The service is excellent and the breakfast is a fantastic buffet that offers a delicious mix of local and international food options.

I should mention that the staff is very honest! I had left an expensive set of wireless headphones in my room and only noticed once I reached my next destination. The hotel staff collected my headphones and stored them in a safe until someone could go and pick them up. Thank you JW Marriott!

This is my favorite hotel in Quito. I highly recommend this property for business and leisure travelers alike.