4.5
Very Good 182 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • The multiple public areas here include an intimate wine cellar
  • Complimentary teatime featuring on-the-house pastries and sweets
  • 360-degree views of the UNESCO-certified city from the rooftop lounge
  • Alpaca duvets in all guest rooms

What To Know

  • One of the suites here functioned as the original residence’s grand living room
  • The family-owned property was recently named the World Travel Awards’ Design Hotel of South America
  • Most of the herbs, greens, and fruits used in the restaurant are sourced from a Spanish-inspired garden onsite
  • The hotel’s in-the-know staff comprises neighborhood residents

Amenities

  •  Free WiFi
  •  Restaurant
  •  Room Service
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Hotel Carlota, Quito

Overview

Family-owned French-style residence in Quito’s most historic quarter with an idyllic roof deck

The Lowdown

In 2008, with the help of his architect wife, Veronica Reed, Ecuadorian entrepreneur Renato Solines began to transform his grandmother’s glamorous turn-of-the-century residence into a modish boutique sleep—the first of its kind in this heritage-heavy pocket of Quito. Aimed at arts aficionados, the preserved property balances Old World style—much of the carpet and wood paneling, for instance, was recycled from the original building, underscoring the hotel’s commitment to sustainability—with contemporary flair, such as exposed brick walls, a sleek steel staircase leading to the newly-added terrace, and splashy geometric tiles in each of the guest bathrooms. The urban vibe is also strong at the hotel’s 16-seat bistro, which dishes out homemade breads and freshly pressed fruit juices at breakfast and imaginative spins on Andean standbys, like cevichocho, as part of an inventive three-course dinner menu. A dizzying range of gin cocktails, infused with everything from cilantro to coconut, take center stage at the idyllic roof deck—a pretty, pillow-strewn perch perfect for gazing at the neighborhood’s maze of century-old churches, monasteries, and convents.

In the Area

The backdrop to one of Latin America’s oldest and most revered Catholic churches, the Iglesia Museo Catedral Primada de Quito (also simply known as the “Quito Cathedral”), downtown Quito is a Baroque-ish blend of steeples, street vendors, and snow-speckled hills. Because you’re at an altitude of 9,350 feet—making this city the second-steepest capital in the world—be sure to take breaks, whether that means catching your breath at the Plaza Grande, a bustling square flanked by the Palacio de Gobierno (the seat of the Ecuadorian presidency) or one of the many cafés dotting the fountained courtyard of the former archbishop’s palace, a colonnaded 16th-century behemoth.

How to Get There

Carlota
Sebastián de Benalcázar N6-26
Quito, 170401 Ecuador

Reviews

4.5 Very Good 182 Reviews
Great rooms, great views, great service
Reviewed 5 days ago

Walking into Hotel Carlota was a sight for sore eyes. I was immediately greeted with a cup of tea, and the owner sat for a quick chat as well. Check in was very fast and I was brought to my room with an explanation of how things worked in there as well.

While historic, the rooms have been very tastefully updated with all of their charm intact. They are also quite small, but the bathroom more than makes up for it. Huge, hot shower with so much water pressure! That was beyond appreciated.

I had an *amazing* gin and tonic on the rooftop lounge with gorgeous views of Quito all around. The hotel is only a short walk from the Independence Square and as a solo female traveler I felt very safe walking about. The girls at the front desk gave me some pointers about the area as well.

The Bistro is very cute and I had a lovely dinner there to round out my last night in Ecuador.

The service was wonderful- when travelling so far it's always nice to find hospitable staff to make you feel more at home. Special shout out to Lisbeth for waiting on me all day!

They also coordinated a pickup for me for 2 in the morning for an early flight. Again, being a young solo female traveler I felt very safe and taken care of. I believe it was Gustavo who helped me at night- he was the epitome of hospitality and his kindness gave me a great last impression of Quito. They packed me a bag with some tea, fruit, and sandwiches for my trip out- the presentation and service was no less than five stars.

I cat wait to return to Quito, and when I do it will be at Carlota!

An Unexpected Gem
Reviewed 2 weeks ago

Not that I expected a dump, but Carlota and the staff exceeded my expectations. We were very pleased with how we were treated, how safe and comfortable we were. Don't forget to sign the 'diary' that each room has, a nice and neat touch.

Carlotta June 2019
Reviewed 2 weeks ago

The staff went out of their way to make sure requests and needs were met. They offered suggestions when requested and were conveniently located in old tow Quito. Easy to get to other dining locations in old town and a short ride to the busier entertainment areas of town. Would defiantly return here.

Highly recommend
Reviewed 1 month ago

We stayed at the Carlota for two days . From the moment we arrived, we were met at the front entrance and welcomed. Augusto personally escorted each of us to our rooms and carried our bags to the rooms as we settled in. The next morning, we were given a breakfast fit for visiting royalty.
The hotel is located within a couple of blocks of the center of the historical district so it was conveniently located for a walking tour that we took of the district. Highly recommend getting a guide as there is much to see and learn.!
There is a very nice deck on the roof that is a nice place to relax and a beautiful view of the city.

Design hotel in the center of Quito
Reviewed 3 months ago

Carlota is a very nice, well designed and decorated boutique hotel in the center of Quito. Its location is ideal, the rooftop bar notably has a great views of the historical district of the city. The rooms are very nice, clean and well furnished. We had a suite overlooking the street - with a balcony - and were not bothered by the outside noise (the windows seem to be of very high quality). Oddly the walls seem thinner than the windows, we could hear some noise from adjacent rooms. The food at the restaurant is nice. The breakfast is okay (nothing special). The service is very good. Overall very good hotel with a very nice « vibe ». It is more expensive than other hotels in Quito but for people looking for a luxurious stay in Quito, I highly recommend this hotel.