The Ritz-Carlton, Philadelphia
What We Love
- Regional American fare at 10 Arts Bistro and Lounge
- Serene treatments themed on creativity at the Richel D’Ambra Spa and Salon
- The impeccable downtown location right across from the stately City Hall
What To Know
- In-room dining is available 24 hours a day
- Dogs up to 30 lbs. are allowed with a non-refundable fee of $150
- Rollaway beds are available for a fee of $35
- READ MORE: 72 Hours in Philadelphia
- Free WiFi
- Parking On Site
- Room Service
Marble pillars and a domed rotunda harken back to the building’s days as a turn of the century bank. But the feel inside is buzzy and modern with a swank cocktail bar backed by bold fuschia panels, graphic printed rugs and banquettes in hot pink, orange and chocolate and modern chandeliers showering crystals from the ceiling. Locals and guests alike sip seasonal cocktails while DJS spin from 10-1:30 am Thursdays and Fridays with live music from 6:30-10 pm on Wednesdays. Organic, local ingredients inspire the regional American fare on offer at the bistro. And guests unwind at the award-winning spa, which offers treatments inspired by the city’s art scene (the “curtain call” includes a hot stone massage and aromatherapy). Upstairs, rooms feel traditional Ritz with a warm palette of pumpkin, buttercup and sage, marble bathrooms with mother-of-pearl vanities, flatscreen TVs and iPod/iPhone docking stations.
In the Area
By Philly’s City Hall, the brotherly vibes have long been in effect at bars like Mcgillin’s Olde Ale House, which has been serving up house ales since the year Lincoln took office. Across the street is the modern answer the brewpub, BRU Craft & Wurst, which serves up nouveau Bavarian fare and an extensive menu of brews, including some in massive boots and others self-served from taps on the wall. The hottest table in town these days is Talula’s Garden, a pretty little aerie with a farmhouse-inspired, 10-course tasting menu that changes daily based on what’s in season. Be sure to spend some magical time exploring Philadelphia’s Magic Gardens, a dream world of colorful mosaics, tunnels and grottos that house a community art center.
How to Get There
This is a lovely hotel in a perfect location. It was my first time staying here and I found the room to be comfortable and beautifully designed. The lobby and hotel bar area is amazing. My only complaint would be the elevators. They take forever!
We had the privilege to stay here twice within a few weeks. All of the staff were excellent, from valet to the waiters to bell hop. They greet you with you politeness and actually have a real smile.
We were surprised with a flower petal arrangement on our bed that say I love you. we were celebrating Valentines early.
The lobby is fantastic. This was originally a bank modeled after the Greek Partheon. You must have a drink here, as the vibe is great!
I have stayed at many Ritz Carlton hotels around the states and the world and I’ve never had a worse experience than the one in Philly. When I checked in I was standing with my wife. The lady at the counter made some small conversation and sent us up to our room. When we arrived to our room, we were surprised to see that they put us in a room with two double beds. We tried calling down to the front desk but nobody picked up. After multiple attempts I went downstairs and resolved this with the front. I was just surprised that nobody asked how we preferred our room. We finally made it to our room but that was just the beginning. The doorman here is a total creep. One of our pillow sheets has a big hole in it. The mini bar was full of EMPTY soda bottles and the candy containers were previously opened, left with the seal on and never replaced. The room service is awful. We ordered a salad one night which took 40 minutes to arrive and tea our second night which we were told would take 30 minutes. That’s right 30 minutes to add some water to a tea bag and bring it up stairs. It ended up taking over 45 minutes to get it. You might as well stay at a 3 star hotel, you’ll at least get more bang for you buck. This is truly a stain on the ritz Carlton name and a joke of a 5 star hotel.
This was my wife and I's first trip to Philadelphia as we flew in for the weekend from Atlanta to watch the Dancing with The Stars Tour at the Met.
When we pulled up outside, the bell man Michael, greeted us with a smile and grabbed our bags as he ushered us inside. The architecture of this building is absolutely stunning! It feels as though you're somewhere in Europe when you first walk in, not in downtown Philadelphia. On the right when you walk in is the check in counter.
Sherry was awesome. She was asking about our flight in and making wonderful conversation. When she realized this was our first time, she was quick to give recommendations, which we gladly took her advice on. As the check in was completed she said "Let us know if we can make your stay more enjoyable, whether big or small". We took her up on that offer several times throughout our stay.
We had a room on the 19th floor. The elevators move quite quickly once you get on. But we found ourselves sometimes having to wait upwards of 5+ minutes to catch one down to the main level.
The room was clean, had a great view, and a personalized welcome amenity. We ordered room service just after midnight and had it delivered quite quickly and thoroughly enjoyed the wings, veggies, and popcorn that we ordered.
One aspect we thoroughly enjoyed was that no matter who we encountered, whether it was housekeeping, the front desk, or a random employee in passing, they all acknowledged us and asked how we were enjoying our time at the Ritz.
This was a short trip, but one I would love to do again at the Ritz.
Great location with spectacular views and the service was second to none. The room provided City Hall views, the bed was comfortable and the bathroom was spacious. Only negative since it is an older building the elevators are on the slow side.