Kimpton Hotel Palomar Philadelphia
What We Love
- Hip artwork that updates classic American themes (e.g., a mint green bust of Ben Franklin)
- Square 1682 (Phillly's first LEED-certified restaurant) has a shared-plate New American menu
- Wine reception in the lobby every evening
- READ MORE: 72 Hours in Philadelphia
What To Know
- Square 1682 can be a bit of a scene, so don't necessarily expect a quiet dinner for two
- Valet parking is available for $48 per night (with in and out privileges)
- WiFi is free but requires signing up for Kimpton's loyalty program (it's free)
- Eco friendly
- Free WiFi
- Parking On Site
- Room Service
Until recently, Philadelphia’s hotels fell into one of three categories: quaint inn, large-scale budget or uber-upscale. Kimpton’s Hotel Palomar changed all that to deliver an eco-friendly boutique sleep, where modern art mixes it up with the city’s historic charm. Near Rittenhouse Square, blocks from City Hall, the Hotel Palomar puts you in the heart of the action. Guests are a ticket’s toss to the best theater, music and restaurants, not to mention the square itself.
Bed & Bath
Originally built in 1929 in true Deco style, the hotel has 213 rooms and 17 suites. Awash in beige and green earth tones, the decor is punctuated with flashes of colorful one-of-a-kind artwork that take historic American themes and flip them on their heads — rainbow-hued busts of Ben Franklin, for instance. Guestrooms feature spa-like elements like Etra bath products.
Downstairs, Chef Guillermo Tellez’s sleek two-story (and LEED-certified) restaurant Square 1682 showcases a shared-plate, New American menu with world flavors. Translation: a whole table can dig into the likes of ahi tostadas and gnocchi with truffles and parmesan. An impressive floor-to-ceiling wine display is backed by an exhibition kitchen that turns cooking into a kind of theater. After dinner, take a walk past the historic buildings of the neighborhood. Rittenhouse Row has the high-end shops; the grassy square is perfect for a picnic under the trees with some takeout from Square 1682. And for those who can’t go anywhere without their pets, Hotel Palomar treats them like VIPs: leashes, pet massages and pet sitting services are all on the menu.
In the Area
Head to 13th Street, off Locust, which buzzes with new restaurants that span the continents: Lolita for Mexican and upscale Sampan for Asian. Or go microbrew sampling at the city’s many pubs serving top-notch drafts. A few not to miss: Tria Cafe (for the sophisticated pours and mind-blowing cheeses), Eulogy Tavern (for anything Belgian) and the two-story Standard Tap (for a warm neighborhood feel and great people watching). The Philadelphia Art Museum, one of the country’s largest museums with a phenomenal permanent collection, is “pay what you wish” minus the huge crowds on Sundays. And, yes, this is where Rocky ran up the stairs. For a free day of sightseeing, take a stroll along the city section of the Schuylkill River past Boathouse Row, for one of the most beautiful views of the skyline and (in spring) huge bursts of cherry blossoms. And don’t miss the walk along Avenue of the Arts (or Broad Street), where the stunning capital building looms over blocks of restaurants, historic theaters (Wilma, Suzanne Roberts, Merriam) and music venues (Kimmel Center for the Performing Arts).
How to Get There
Room was as nice as usual. Unfortunately, money was taken from the console in my car while it was with the hotel's valet parking. They either have a thief on staff, or they don't bother to lock the cars while in their care.
When it was reported to front desk, I was told I'd be contacted by "Chris the Valet manager".
After a few days, I was contacted by both Chris and the hotel manager, who offered to refund the parking charges and some other compensation. I haven't seen those refunds yet, so time will tell. I guess the takeaway is that if you use the hotel's valet parking, be prepared for potential theft. Otherwise, it was a nice stay.
This year we stayed in a suite. It was so nice having the extra room and the shower was unbelievable. We were on the 6th floor facing 17th street and slept well. The bed was one of the most comfortable we've ever had. My husband fell and twisted his ankle. At 1:30am it had swollen so bad, that I went to the front desk. The women there quickly got me a large bag of ice for him. The next day, they were able to get us a wheelchair for me to get him down. When we went out to get a cab, the gentleman handling that actually went down the street in order to hail us one and than helped me get my husband into the cab. All I can say, you can judge a place by how well the staff treats their customers.
spent 4 nights at this property. easy train ride from airport. just get off at suburban station and walk a couple blocks. location is great to get all around the city which we mostly did by foot.
we were given a room on the 21st floor with great views. bed was awesome, hated getting out of it. housekeeping was very good. check in was smooth. always treated so well. thanks Danielle for the added care.
wine hour always fun. truffle popcorn addictive.
The following is an email I sent to Ms. Gillian Tans the CEO of Booking.com for their mistake and the fact that this hotel took $254.83 from me for a reservation I ddi not even have.
Dear Ms. Tans,
I am emailing you in hopes of getting some resolution to an issue I have recently had with Booking.com.
I have attached 2 emails that correspond to the issue, the first one dated, Monday January 28,2019, 10:24 AM EST confirms a booking for the Hotel Monaco, Philadelphia, PA made for February 10, 2019.
The second email dated, Monday January 28, 2019, 10:25 AM EST states that the booking for the Hotel Monaco, Philadelphia, PA has been cancelled.
I wanted that particular reservation canceled.
On Friday January 31, 2019 the Hotel Monaco, Philadelphia, PA charged my bank account $254.83 for a no show.
I contacted the hotel in Philadelphia, PA directly and spoke to a woman named Tasha, she informed me that the hotel charged me a "no show" fee. She informed me that the hotel was never contacted by Booking.com of the cancelation.
I contacted Booking.com and the individual I spoke to placed me on hold, reached out to the Hotel Monaco. The person from Booking.com told me the hotel would not agree to reimburse me the $254.83. I asked if Booking.com would reimburse me due to the fact that they never contacted the hotel regarding the cancelation, and in addition, why was I being charged a fee when I cancelled on January 28, 2019 for a February 10, 2019 reservation that is well in the 3 day period.
If you look at the emails which both contain the same confirmation number and pin, the dates do not coincide, which also was a mistake on Booking.com end.
I have called numerous times to no avail to try and get the money that was taken out of my account because of a situation that was clearly not my fault.
I am hoping to speak to someone from your company that can resolve this for me. $254.00 is not a huge amount, but the reason I do travel to Philadelphia is for my 3 year old son who is autistic, and he is treated at Children's Hospital of Philadelphia, so $254.00 is a large amount in our world.
I would greatly appreciate if someone could contact me regarding this issue.
Stayed here on business for 2 nights. Check In was quick, but it seemed as if the front desk staff was a bit overwhelmed as there was a small line building up behind me. The agent checked me in, but didn’t explain anything or tell me where anything was, e.g. restaurant is there and elevators are behind the front desk. The staff in general was nice, even in the hotel restaurant.
When I went up to my room, 2111, it was incredible. I somehow lucked out and got a corner unit with 2 exposures. The view is breathtaking and I couldn’t stop staring out my windows. I kept the blinds up at all times to soak in as much as I could. The room itself is cozy and had all the essentials; the layout was also well thought out. It would be roomy enough for 2 people max as it is a Queen bed after all. I always expect robes to be available at every hotel I stay in and the Kimpton Palomar did not disappoint. The robes were long, plush and soft.
Hotel is in a prime location as it is the main city area. Restaurants are just a short walk away and there’s even a Bloomingdale’s outlet down the block. Lots of shopping and seems to be a relatively safe area.
In the lobby, there is coffee and teas available every morning that is promptly removed at 10am. This would have been a nice detail to mention at check in. Water is also available in the lobby but don’t expect any free water bottles in the rooms. There is, however, a water filter in the gym where you can fill up if you wish.
The gym is a typical hotel gym. Has some cables, free weights and cardio machines. The cable machine is falling apart, some parts are wobbly and the snap hooks aren’t the right size for some of the attachments as it’s too small.
Upon checkout, either they are understaffed or just overwhelmed/under prepared in general. Note to FD staff: have change in your bank at all times. The agent/manager that checked me out was nice, asked all the standard questions such as how was my stay, if I needed anything else etc. One thing I noticed from staff is that no one says your name...not a very personalized experience. Asked her to email me my bill; its been almost a month and I’m not holding my breath.
Overall, staff needs some work but views in the rooms are gorgeous. Would I return? Probably would try out Sofitel first across the street before I make that call.