Magnolia Hotel St. Louis, a Tribute Portfolio Hotel
What We Love
- Opened after a multi-million dollar renovation in summer 2014
- No nickel and diming: breakfast, WiFi, a daily wine hour, local transportation and evening milk and cookies are all free
- Contemporary American restaurant, Robie’s, is a popular spot for both guests and locals
What To Know
- The 4,000-square-foot Grand Ballroom makes this a very popular venue for weddings and conferences
- Walking distance to the Americas Center, Busch Stadium and the Gateway Arch
- The 18th-floor gym is open round the clock with keycard access
- Free WiFi
- Parking On Site
- Room Service
The most design forward of biz-travel favorite Magnolia hotels, this St. Louis spot occupies the former Mayfair Hotel, where Cary Grant wooed a guest by leaving a trail of chocolates from the hotel bar to his pillow. The incident was said to have inspired the now universal hotel trend of chocolates on the pillow at turndown. Beyond the historic facade, the grand lobby makes a good first impression with double-height ceilings, enormous chandeliers and white colonnades, but guest rooms, by contrast, have a more homey vibe and a soothing white, gray and yellow palette. All come with faux leather headboards, glass lamps, two-tone wood furnishings and custom taupe carpets, plus essentials like WiFi, work desks, tea and coffee makers, and vanity mirrors in the tile bathrooms. The hotel restaurant, Robie’s, is named for Cary Grant’s character in To Catch a Thief, and offers contemporary American fare in a glam dining room that retains the building’s original stained-glass window. The hot breakfast buffet is included in the rate, while lunch and dinner options cover the culinary spectrum from soups and salads to pizzas and decadent desserts.
In the Area
St. Louis locals will find any excuse to drink beer, and why not when you can sample more than 20 local craft brews. Order a pint of the single hop English pale ale while at Urban Chestnut, go to Schlafly Bottleworks for their pilsner, and throw back an ice-cold Bud after touring (for free!) the heavenly hops-scented Anheuser-Busch factory. Walk through the 1,371-acre Forest Park, or rent a cruiser through Discovery Bikes for a leisurely ride along the charming riverfront, lined with art galleries, clothing boutiques and the iconic Gateway Arch. Continue your westward expansion to Pappy’s Smokehouse, where the Memphis-style ribs rival St. Louis barbecue, or join the locavore crowd for a farm-fresh, four-course meal at the Local Harvest Cafe.
How to Get There
This old hotel has charm and beauty. In this case, beauty than runs skin deep.
The 2 queen room contains 0 queens, and 2 fills. The living room area is small and contains a couch, oversize chair, "coffee table", end table, desk, office chair, TV stand, and floor lamp. This is WAY too much furniture for this room. It is difficult to walk around in.
I took a shower the night we checked in, only to find the body wash bottle was empty before we even checked in.
But the cherry on the cake came from housekeeping. On Saturday they didn't come until 2:45. We told them our daughter was in the shower (we were gone 7am till 2:30) and asked if they could come back at... at which point we were cut off with "no, not coming back.". Wow.
There are far nicer, more functional, hotels in the area, with better staff, for less money. I am surprised d Marriott has their name on this place.
We came up for the home show but because Garth was in town everything was booked.
We stayed at one hotel by our favorite Italian restaurant then went back to stay downtown at Tribute hotel because it looked nice.
We had a pleasant stay, still surprised no refrigerator in our room however we made do. We pretty much had it to ourself I guess after Garth left everyone else did too.
We walked through and even peaked in a Presidential Suite on the 18th floor that was being cleaned.
Nice room, clean bed, our room had a terrible view but we got out and walked around. We ordered room service for dinner and breakfast and both meals were excellent and plentiful.
There are many hotels by Marriott/Starwood in this area and they are all clustered. Next time I would choose a different property for several reasons. The first is the property is strangely laid out with small rooms. Another is that as a Lifetime Platinum member, I was surprised by the lackluster treatment and amenities. They only give you 10 dollars towards breakfast instead of covering the breakfast. Difference was about 4 dollars per person but it left a bad taste in my mouth - in all my years traveling, I have never been given partial breakfast as my loyalty amenity. They also only gave one small bottle of water complimentary. Just felt like they were cheap. After I mentioned these things to the staff, they got an attitude. Would not stay here again.
Historic building but the rooms vary a LOT. I'm lifetime Gold SPG / Marriott and they gave me a room with a terrible view. They no longer refresh the free water daily. If you get a room where the door touches the sink, go back downstairs and request a different room. See pics for 2 bad and one decent bathroom layout ! 🚽 It matters !
Where do I start? Oh yes, with the fact that I booked a reservation in November for a hotel stay in March, to which I received a phone call one week prior to our arrival to find out they moved us to a different hotel, all the way on the outskirts of town by the airport. They simply "overbooked". That isn't the half of my frustration though. The customer service regarding the whole mess was deplorable. To make up for the "mishap", they offered to pay for our hotel stay at the other hotel as well as give us a voucher for Uber, as now we would have to travel into the city. This was a nice gesture (although I believe more should have been done), however I explained that we booked the Magnolia to be in town and it really messed up our plans. I had originally booked a queen suite, well thank goodness I checked over my reservation before leaving the night before because they booked us in a King bedroom at the airport hotel. At this point I should mention the Uber giftcard that was promised, still hadn't arrived. So I had to call both hotels, the airport hotel, and the Magnolia hotel to explain the whole situation, the night before our trip. The airport hotel stated that they couldn't book a queen room because they didn't have any availability in the block of rooms that the Magnolia hotel booked. After that wasted phone call I had to call the Magnolia Hotel and state that 1., they booked me in a room that wasn't on my original reservation (mind you even in the same hotel), and 2., I hadn't received the promised Uber giftcard. You would think they would try to go out of their way to put forth the best customer experience being that they were not honoring our reservation...but nope. I did receive a call back on Saturday morning (the day we left for the trip), stating that they were able to move us to a queen room and that they also sent along the UBER gift card that morning. I also want to state by no means is this a personal attack on the way people talked to me on the phone from the Magnolia, as the people I talked to were friendly and trying to be helpful, however the mistakes made, first with the overbooking, second with the room mixup, and third with the UBER giftcard are just unacceptable. The amount of time and frustration I wasted on what was supposed to be a fun weekend away, is beyond ridiculous. Especially since this was not our mistake, it was theirs. This has NEVER happened to me through all my travels, and I travel quite a bit. I will never, nor will the 3 friends I was with, or our family and friends ever book at this hotel. You shouldn't either. Who knows if your reservation will be the next one to be cancelled.