97%
Members Recommend
4.5
Very Good 1038 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Daily continental breakfast and WiFi are included in the Jetsetter rate
  • More than 300 works by Pennsylvania artists on display throughout the hotel
  • Original architectural details, including brick walls, exposed beams, wood floors and even sliding steel fire doors
  • On-site restaurant John J. Jeffries is one of the best in town, serving farm-fresh fare using ingredients from within 50 miles of the restaurant

What To Know

  • Guests have access to a YMCA facility with a pool and state-of-the-art equipment across the street
  • Free parking and bicycles are available for guest use

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bath Bedroom Hip Historic Modern Suite property home scene living room condominium

Overview

Former tobacco warehouse turned artist’s loft, just steps from Lancaster’s boutiques and historic farmers market

The Look

The Amish of Lancaster County have grown tobacco for generations, and a red brick warehouse that once stored the crop has found new life as Lancaster’s best boutique hotel – and one of its most extensive art galleries. Original wood floors, exposed beams, brick walls and even sliding steel fire doors are expertly juxtaposed with modern furniture, steely finishes and mood lighting. More than 300 paintings and statues are displayed throughout the public spaces and guestrooms, giving off a gallery vibe; works range from a restored Dentzel carousel pony to day-glo woodblock prints by Robert Patierno to Americana oil paintings by Jenn Peachey.

Bed and Bath

Given the building’s warehouse past, it’s not surprising that no two of the 63 guestrooms and suites are alike. High ceilings, exposed brick and wood floors are common to nearly every room, though some rooms are located in a new wing without period charm (though they do add Juliet balconies). Hand-carved wood headboards work well with the sleek leather club chairs, metal lamps and steel work desks equipped with many outlets. Other modern amenities include iPod/iPhone docks, flat-screen TVs and silver wire light fixtures. Each room features at least one work of art (Loft Suites offer four to six works by one local artist); each room is also equipped with a sketch pad and pencils, prompting guests to leave their own artworks. Bathrooms are big and modern with walk-in showers, and Loft Suites add Jacuzzi tubs — though in the living area, not the bathroom.

Beyond

The chefs Sean Cavanaugh and Michael F. Carson don’t have to travel too far to find choice produce, dairy and meats for their seasonal, farm-fresh menu at John J. Jeffries. Lancaster County’s farms are famous across the country, and most everything on the menu — from the butter to the beer — is made within an hour’s drive of their kitchen. As a result, the menu changes almost daily, but you can count on Jamison Farm’s center-cut coffee-rubbed lamb shank, Little Ponderosa Farm’s grass-fed dry-aged steak and Meadow Run Farm’s pastured chicken. And about that name… During restoration, the chefs found a tobacco inspection certificate dated November 5, 1890, and signed by one John J. Jeffries. The name struck a chord and the chefs decided to name their restaurant after the inspector.

In the Area

Lancaster is America’s oldest inland city, and it’s surrounded by some of the nation’s best farmland, so it should be of no surprise that it’s also home to the country’s oldest operating farmers market, Lancaster Central Market. It’s open only on Tuesday, Friday and Saturday, but it’s well worth planning your trip around for its selection of fresh produce, dairy products and meat, not to mention its cakes, deli sandwiches, fresh-cut flowers and, especially, Amish quilts and crafts. While the Amish keep Lancaster rooted in agriculture, this city has blossomed into one of Pennsylvania’s art hubs, adding sophistication and even a little edge. After checking out everything on display at the hotel, head over to the Pennsylvania College of Art & Design’s main gallery, which shows off works by the student body as well as acclaimed artists from around the country. From there, take a gallery walk down Water and Orange Streets to check out more of the town’s thriving and diverse arts scene. Antiques freaks and vintage aficionados will want to check out the 300 block of North Queen Street, which is lined with retro, antique and collectibles shops. Check out Art & Glasswork, a cool glass gallery that doubles as a community center hosting concerts and classes throughout the year.

How to Get There

Lancaster Arts Hotel
300 Harrisburg Ave
Lancaster, PA 17603 United States

Reviews

4.5 Very Good 1038 Reviews
poor customer service
Reviewed 1 day ago

I stayed at the hotel June 1 & 2 2018 and both nights I could her people talking at late hours. It was especially loud the second night as there was a wedding and there were people talking, screaming, partying ...as to be expected when there is a party at the hotel, however by 2 a.m. I had called the front desk as I was trying to sleep and my purpose for stayimg there was to sleep. I dont think its unreasonable by 12 for the noise level to be reduced so I could not hear it. I think the problem is the lack of insulation- not sure but I got no help from the from desk. The next morning I spoke with the manager Hal Yudof and he said he would contact me within the week after he spoke with his supervisor as I did request a refund. I emailed him 3x and he never responded.

I am greatly disappointed by my experience at the hotel and the lack of response by the manager. I am in Lancaster often and I would not consider staying at that hotel again as there are many options. I have stayed in many hotels as I am a retired Navy Officer and traveled frequently and I can honestly say this hotel has poor customer service and not worth the money, much better options.

Slept among the artworks
Reviewed 5 days ago

Mine was the winning bid in a silent auction for an overnight here. Hadn't been to Lancaster for many years, and only had memories of farmland and farmer's markets.This town now has a very cosmopolitan vibe, with shops and restaurants to rival nearby big cities. And, wow! This hotel is so unique, re-imagined from an old mill, with original beams, brickwork, and wide-plank wood flooring in the rooms. Artwork everywhere---most of it for sale---including a funky, hand-painted bench on the 2nd floor, and a beautifully restored carousel animal in the lobby. Turn-down service consisted of a lovely red rose and mints on the pillow. Included breakfast featured the first pancake-making machine we've ever seen. Staff was superb---friendly, helpful, good-humored (always a plus). We will definitely be back!

Unique and comfortable
Reviewed 1 week ago

There were a lot of little details--a rose and chocolate left in the evening, individual artwork in each room, doodles guests made hanging in the hallway--that made the hotel feel so much more personable than all of the chain hotels I've stayed in. The staff were super kind, and if the weather is nice, you can eat breakfast outside in the courtyard, which is awesome. The bed was comfortable, and everything was clean. Overall, a great experience.

Amazing, beautiful, hip, artsy.
Reviewed 2 weeks ago

I loved every inch of this hotel!! So beautiful and hipster! This hotel was once an old tobacco factory which was converted into a hotel. There is original hardwood flooring throughout the hotel which is just GORGEOUS. Making your way to your room, there is beautiful modern, original artwork hanging in the hallways. We entered into our room and it was HUGE with a beautiful seating area, high ceilings, two huge windows, ...we just loved it. The décor was so on point to every last detail from the fabric on the chairs to the gorgeous ceramic lamps to the modern writing desk, to ceiling track lighting to the beautiful bed and armoire. The bathroom was extremely large as well - a beautiful huge walk in shower with subway tile, huge double sink, beautiful slate flooring, every detail in the room was so on point and oooooh that gorgeous exposed brick in the room and through the hotel was to die for. The bed was so comfortable too, I absolutely loved waking up there. The only downfall I could see was that there was limited closet space, there was a free standing armoire with drawers which acted as the closet. I have to say this was my favorite hotel ever. Not much do there but really what is there do in Lancaster? Great for a lovers retreat for sure. its like a little studio apartment. Just gorgeous!

Unique Hotel
Reviewed 2 weeks ago

This is a very unique hotel, the staff are very nice and the air conditioning works well (we were there for a heat wave). Perks is that you will find a wine fridge in your room, along with wine glasses, and unlimited Saratoga blue water bottles (nice addition!).

We stayed in a King Deluxe room, and the size was fine. I wish there was a bit more storage as my husband had to live out of his suitcase and I did not have a lot of space to store my items.

Breakfast is continental. Would be nice to offer more in terms of fruit or gluten-free items, but it is what it is.

Why this does not get 5 stars from me is due to the thin walls. I could hear everything in the hallways and woke up to someone singing happy birthday to someone next door. The windows are ultra thin and you can hear everything going on outside. Finally, our room was equipped with a toilet that would not stop running. Despite telling the hotel from desk about this, it was not fixed and the noise was very aggravating, especially given how much we paid.