3.5
Average 277 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A simple, comfortable stay at a hotel just minutes away from Lancaster’s historic downtown
  • The award-winning treehouse-inspired restaurant, with over 30 taps
  • The Lancaster location, near Amish attractions and shopping
  • The recent remodeling of the property’s guestrooms
Bedroom property Suite cottage Villa

Overview

One of the largest hotels in Amish Country, with remodeled rooms and a treehouse-inspired restaurant

The Lowdown

If you’d like to visit Amish country, while holding on to the modern
conveniences yourself, Heritage Hotel – Lancaster can help. This
Pennsylvania escape keeps it modern, offering a treehouse-inspired
restaurant with three bars and fare like buffalo-chicken dip, plus a
fitness room that stocks the current exercise equipment. Connect to the
Wi-Fi, available in common spaces and rooms, or lay back and
channel-surf on your very own flat-screen TV.
As the name
suggests, the hotel is also in Lancaster, which is known for its Amish
population and culture; it only takes a few minutes to step from the
hotel’s 21st century to the rural 19th, thanks to the proximity to PA
Route 30. There are more regional pleasures in town, like antiques shops
and hot-air-balloon tours, but it’s also a breeze to set out exploring
Amish traditions. Sign up for a buggy ride, visit a farm, or shop for
handicrafts at Kitchen Kettle Village – when you stay at Heritage,
exploring Dutch Country’s as easy as shoofly pie.

Rooms

True to the Amish culture of this region, the 166
newly remodeled guestrooms at Heritage Hotel are unfussy and
comfortable, featuring simple décor and all the necessities. Amenities
like complimentary Wi-Fi, a flat-screen TV, a refrigerator and a
microwave are modern conveniences, while the design is more traditional.
In your own accommodation, you’ll enjoy two queen beds.

Dining

Three
bars, over 30 taps and a unique atmosphere make Loxley’s a premier
dining spot for casual eats. This treehouse-inspired restaurant lets you
eat on the patio, with decks immersed in nature, creating a cozy space
to enjoy the extensive menu. Winner of a TripAdvisor Certificate of
Excellence, this eatery offers breakfast, all-day and late-night menus,
which feature casual favorites, like flatbreads, savory sandwiches and
comfort entreés – chicken and waffles and beef stroganoff are two. Bring
the whole family, or enjoy an intimate meal for two at this fun
gathering spot. 

Location

Lancaster
County is a scenic destination that’s known for its Amish culture,
laid-back lifestyle and historic charm, and Heritage Hotel puts you in
the heart of it. Enjoy nearby local dining (including the hotel’s very
own treehouse-inspired Loxley’s), buggy and hot-air-balloon rides and
museums. This part of the state is known for its antiquing
opportunities, with thousands of dealers, and the many shopping options
also include bakeries and markets with traditional pies and breads.

How to Get There

Heritage Hotel – Lancaster
500 Centerville Rd.
Lancaster, PA United States

Reviews

3.5 Average 277 Reviews
Disappointing experience and poor value
Reviewed 2 months ago

We stayed at the Heritage Hotel for 3 nights on MLK weekend for a travel volleyball tournament. Note that our team was "assigned" to this hotel by the tournament; otherwise, we would have chosen to stay elsewhere.

For close to $500 for 3 nights for our 3rd floor double queen room, it was disappointing because (1) there's no complimentary breakfast offered at this hotel (the restaurant's buffet was $12-$15 children/adults if I recall correctly--we did not dine in), (2) the elevator only worked on Friday night when we checked in but was out of service all day Saturday, Sunday and when we checked out on Monday morning, (3) housekeeping did not make up our room while we were out on Saturday afternoon, and (4) some of the TV channels did not work properly in our room.

That last point (some TV channels not working) was especially frustrating since I came back early from our volleyball tournament Sunday afternoon to watch the NFL championship games in our room...only to find out that neither the local FOX or CBS affiliate channels worked on our TV, I was forced to watch a portion of the games in the bar area with our 12-year-old son until the manager on duty (Jennifer) kindly went out of her way to help us. She said there was an issue with the cable service/TV in our room and she gave us access to another room on our floor so that we could watch the remainder of the Chiefs-Patriots game in the comforts of a room instead of at the bar. So despite my frustration, I would like to offer a compliment to Jennifer for being so helpful.

All in all, however, we had a disappointing stay here and do not recommend this hotel. If the volleyball tournament hadn't forced us to book here, I'm positive we could have stayed at many other places in the Lancaster area for $50/night less and had an equal or better room AND a free breakfast included.

NY's EVE
Reviewed 3 months ago

Front desk very accommodating. Room clean. Towels plentiful.
Bed and pillows very comfortable. Spend every NY's eve at the Heritage for at least the past seven years. The summer is a good time to stay at the Heritage

Still a Great Place to Stay
Reviewed 4 months ago

My wife and friends visit the area at least once a year to attend a dinner show. We stay here. The staff is pleasant and the rooms are clean and comfortable. The breakfast buffet is a notch above the usual hotel buffets, with a much wider selection of items. We will be back.

A Very Nice Property Well Located in Western Lancaster
Reviewed 5 months ago

Ben and Mrs Too are increasingly pleased to visit Lancaster and seem to find six or eight occasions to do so each year. Each time we have done something enjoyable and interesting, we have usually come up with one or two more for future sorties. The attractions and the dining are a treasure trove of delight. Not surprisingly, the choices for lodging are also varied and inviting.

On our most recent visit, we elected to try the Heritage Hotel, right down the hill from Dutch Apple Dinner Theater. We reserved a room directly with the hotel by telephone, and were treated in a superior manner by an extremely cheerful and helpful reservationist. On arrival, we were checked in by Lamar, who could run a school for front desk operators. He whisked us in smoothly, explaining the layout of the campus, the dining arrangements available, and assured us that we could count on him for any assistance we might require.

Our room was a quaint affair, all done in restful dark wood and earth tones. Storage in closets and drawers was more commodious than usual. The room was equipped with hair dryer, coffee maker, mini refrigerator and microwave oven. The bedding was excellent, except that neither Ben nor his bride are entirely comfortable with the little cube-shaped pillows which suddenly seem to be the rage.

A superior restaurant is located right within the hotel, which is a huge plus if inclemency is in the forecast. The campus is well maintained and views from the top of a moderate hill are pleasant.

We now are armed with an array of seven or eight hostelries from which to choose depending on time of year and any activities we have planned for the trip. We commend this hotel to your attention without reserve.

Nice, comfortable hotel!
Reviewed 6 months ago

I stayed here with some other ladies for a tennis tournament at a nearby tennis facility. We were there 3 nights in September. There were several other events happening over the same weekend but the hotel seemed quiet and not overwhelmed. The staff at the front desk were very helpful. The beds were quite comfortable, the bathroom was clean but a little on the small side. We enjoyed dinner at Loxley's twice and had drinks in the bar a couple of times. After a day of playing tennis in the hot sun it was nice to come back to the hotel and have a good dinner/drinks right at the hotel instead of having to go back out. We could choose whether to dine inside or outside and there were several private rooms available for parties. We did not get to try the breakfast. There also was a strip mall right next door with other casual dining options.