Heritage Hotel – Lancaster
What We Love
- A simple, comfortable stay at a hotel just minutes away from Lancaster’s historic downtown
- The award-winning treehouse-inspired restaurant, with over 30 taps
- The Lancaster location, near Amish attractions and shopping
- The recent remodeling of the property’s guestrooms
If you’d like to visit Amish country, while holding on to the modern
conveniences yourself, Heritage Hotel – Lancaster can help. This
Pennsylvania escape keeps it modern, offering a treehouse-inspired
restaurant with three bars and fare like buffalo-chicken dip, plus a
fitness room that stocks the current exercise equipment. Connect to the
Wi-Fi, available in common spaces and rooms, or lay back and
channel-surf on your very own flat-screen TV.
As the name
suggests, the hotel is also in Lancaster, which is known for its Amish
population and culture; it only takes a few minutes to step from the
hotel’s 21st century to the rural 19th, thanks to the proximity to PA
Route 30. There are more regional pleasures in town, like antiques shops
and hot-air-balloon tours, but it’s also a breeze to set out exploring
Amish traditions. Sign up for a buggy ride, visit a farm, or shop for
handicrafts at Kitchen Kettle Village – when you stay at Heritage,
exploring Dutch Country’s as easy as shoofly pie.
True to the Amish culture of this region, the 166
newly remodeled guestrooms at Heritage Hotel are unfussy and
comfortable, featuring simple décor and all the necessities. Amenities
like complimentary Wi-Fi, a flat-screen TV, a refrigerator and a
microwave are modern conveniences, while the design is more traditional.
In your own accommodation, you’ll enjoy two queen beds.
bars, over 30 taps and a unique atmosphere make Loxley’s a premier
dining spot for casual eats. This treehouse-inspired restaurant lets you
eat on the patio, with decks immersed in nature, creating a cozy space
to enjoy the extensive menu. Winner of a TripAdvisor Certificate of
Excellence, this eatery offers breakfast, all-day and late-night menus,
which feature casual favorites, like flatbreads, savory sandwiches and
comfort entreés – chicken and waffles and beef stroganoff are two. Bring
the whole family, or enjoy an intimate meal for two at this fun
County is a scenic destination that’s known for its Amish culture,
laid-back lifestyle and historic charm, and Heritage Hotel puts you in
the heart of it. Enjoy nearby local dining (including the hotel’s very
own treehouse-inspired Loxley’s), buggy and hot-air-balloon rides and
museums. This part of the state is known for its antiquing
opportunities, with thousands of dealers, and the many shopping options
also include bakeries and markets with traditional pies and breads.
How to Get There
My wife and I frequently visit the Lancaster, PA area and almost always stay at a Hilton property. I wish we would have done so on this trip. The room was dirty. A sticky substance was on the dresser and ice bucket. The bathroom is incredibly small with the toilet less than 3 inches from the sink. There was simply no room to sit. The bed was soft and sagging. The WiFi didn’t work. After cleaning the ice bucket, we tried to get ice from the machine. It was broken. The soda machine only took exact change. The outlets on the desk lamp didn’t work so we couldn’t charge our phones. Even the room phone was broken so we couldn’t call the front desk. Our experience was just terrible. Fortunately, we only stayed a single night. Never again.
My husband and I booked a room for the night of our wedding. We wanted to meet our guests at Loxley’s and then have accommodations thereafter. The check-in process was seamless. We booked a king size room, which was fairly spacious.
Unfortunately, the bed was relatively close to the floor and the most uncomfortable hotel bed I’ve slept in. The mattress felt thin, and minimally supportive (but not in a good, too plush and fluffy kind of way). I was also surprised that the rooms did not offer bottled water, nor was that offered upon check in.
For what if’s worth, the accommodations were simply okay for the purpose of our booking. I would not recommend for an extended stay. The hotel also does not offer any perks like free breakfast, or modern amenities. It’s a basic stay.
We stayed at the Heritage Hotel for 3 nights on MLK weekend for a travel volleyball tournament. Note that our team was "assigned" to this hotel by the tournament; otherwise, we would have chosen to stay elsewhere.
For close to $500 for 3 nights for our 3rd floor double queen room, it was disappointing because (1) there's no complimentary breakfast offered at this hotel (the restaurant's buffet was $12-$15 children/adults if I recall correctly--we did not dine in), (2) the elevator only worked on Friday night when we checked in but was out of service all day Saturday, Sunday and when we checked out on Monday morning, (3) housekeeping did not make up our room while we were out on Saturday afternoon, and (4) some of the TV channels did not work properly in our room.
That last point (some TV channels not working) was especially frustrating since I came back early from our volleyball tournament Sunday afternoon to watch the NFL championship games in our room...only to find out that neither the local FOX or CBS affiliate channels worked on our TV, I was forced to watch a portion of the games in the bar area with our 12-year-old son until the manager on duty (Jennifer) kindly went out of her way to help us. She said there was an issue with the cable service/TV in our room and she gave us access to another room on our floor so that we could watch the remainder of the Chiefs-Patriots game in the comforts of a room instead of at the bar. So despite my frustration, I would like to offer a compliment to Jennifer for being so helpful.
All in all, however, we had a disappointing stay here and do not recommend this hotel. If the volleyball tournament hadn't forced us to book here, I'm positive we could have stayed at many other places in the Lancaster area for $50/night less and had an equal or better room AND a free breakfast included.
Front desk very accommodating. Room clean. Towels plentiful.
Bed and pillows very comfortable. Spend every NY's eve at the Heritage for at least the past seven years. The summer is a good time to stay at the Heritage
My wife and friends visit the area at least once a year to attend a dinner show. We stay here. The staff is pleasant and the rooms are clean and comfortable. The breakfast buffet is a notch above the usual hotel buffets, with a much wider selection of items. We will be back.