Tantalo Hotel / Kitchen / Roofbar
What We Love
- Staying in comfortable designer digs in Panama City’s rapidly changing old town
- Dining on hearty tapas dishes in the restaurant before heading to the rooftop bar for cocktails with a view
- The property’s eco-friendly philosophy
- Guests can use the hotel’s bikes to explore the historic neighborhood
- Rooms are spacious, stylized affairs
- Free WiFi
What To Know
- Due to the vibrant ambience of the nightlife, children 17 and under are not recommended
- While the surroundings are safe, there are some streets that are not recommended for wandering
- Some guests may not like their balconies so close to those of nearby private residences
- About 20 minutes (depending on traffic) from the downtown/financial center
- Expect some noise from the party-loving crowd in the rooftop bar
- Adults Only
- Free WiFi
With a stay at Tantalo Hotel / Kitchen / Roofbar in Panama City (Panama Old Quarter), you’ll be minutes from Panama Cathedral and Panama Old Cathedral. This hotel is within close proximity of Palacio de las Garzas and Herons’ Palace.
Make yourself at home in one of the 11 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as safes and separate sitting areas.
Pamper yourself with onsite massages or take in the view from a rooftop terrace. Additional features include complimentary wireless Internet access, concierge services, and shopping on site.
Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at a bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. A roundtrip airport shuttle is available for a surcharge.
How to Get There
I really thought twice before writing this review ... especially when the hotel was clearly something special in the past but we were bitterly disappointed by the neglect and disrepair we saw in this architectural gem.
In a city with so many high-rise, international hotel brands, I was looking forward to this unique property, which looked so very pretty from the outside.
Now to be fair, let me say first-off, the bathrooms have obviously recently been refurbished and our room (225) was large and spacious. But the list of issues (cracked walls, peeling and bubbling paint, holes in the cotton bed cover, obvious dust behind things, etc.) are too numerous to mention.
Over and above the "building maintenance", my husband went down each morning to ask for some hot water for coffee (no kettle in the room) - for 3 mornings in a row, he was given a small polystyrene cup and he had to ask for the plastic spoon.
The breakfast, one lousy, one better, was nothing to write home about either.
This hotel, with so much potential, is very well situated. It is affordable. But, no question, we will never return. Very, very disappointing and if we didn't have urgent business around the corner, I would have checked out early.
I've always liked the DeVille, but since i last visited it's gone seriously downhill. On a Sunday night as i was about to walk back in through the front doors (empty streets, no cars), i had my phone and laptop stolen from me at knifepoint. It was a brazen attack at 11.30pm, and the video camera above the door was not working (wires disconnected either deliberately or through poor maintenance). The night staff weren't particularly helpful, and the manager didn't bother to turn up til the next afternoon, when the police were asking for CCTV footage. I had my own suspicion (although no evidence) that one of the staff may have been involved. The attackers were confident enough to come right into the hotel itself, not just on the sidewalk - and they obviously knew the cameras weren't working.
They were good enough to take off the night's fee, and waive a $90 laundry charge. The breakfast is really, really, unbelievably bad.
Although the hotel said it was going to review security, almost every night i stayed afterwards (not many), the desk was abandoned, and the door unlocked. The cameras weren't fixed. The other hotels have security guards: right now there's no way to prevent anyone from entering and walking around the building, or being captured on camera if they do.
What i've since learnt is the area around the Marriott casino (where the infamous Habanos is) is now reknowned for thieves trawling in their cars to mug tourists for phones and money. It's well-suited as the cars can hide with their lights off in the side streets, and take off quickly onto Calle 50, which is where the building sits on the corner of. Habanos is a target-rich environment of rich, drunk men here on business, picking up prostitutes, and carrying valuables.
Be extra wary of these side roads, or the area towards Calle Uruguay (which has disintegrated). Be extra wary of anyone may not be a guest, and lock possessions away in the day, and door at night.
Don't take yellow taxis - they are also renowned for robberies. At a nearby hotel the manager told me they'd had 3 incidents of guests being driven through ghetto areas to be robbed (even a mother with her child). Do what the locals do - use Uber instead.
The building itself is really charming: Arab french decor, semi-luxury furnishings - but it seems management have taken a multi-year absence.
That said, special mention must be made of Oscar (Venezulan day manager) who was incredibly professional, caring, and helpful. A real gem. If you check in here, ask for him.
Good for sleeping, clean, nice central location, reasonable price, but not frilly at all....nice breakfast....simple. Great food nearby, casino. Stay here if you are on a budget, and don’t mind a dark room with really no WiFi.
We arrived 22 hours after leaving home exhausted to this wonderful oasis!
The room was spacious and comfortable, quiet even though this hotel is in the middle of the banking district. After resting most of the day, never being disturbed once, we dined at La Vespa which was a 5 minute walk away.
Took time to have some wine next to the lobby in a cozy lounge that includes an incredible display of fine cigars from all over Latin America.
We had the oppportunity to talk with the owner at length about the variety and origins of the cigars he had available.
The hotel staff was very friendly and courteous throughout our stay. Breakfast was a delight with a buffet of both hot and cold offerings. Excellent coffee I must say!!
We had a terrible experience during our 4-day stay in this hotel.
Only good aspect would be the location: walking distance from several restaurants, malls and metro station.
First of all, our room had a strong, awful and lasting smell, like food perhaps.
WiFi signal was unstable and weak.
Once trying to pay for the staying, the credit card machine was not working and we were asked to pay in cash (with a small discount). We know that once traveling, is complicated to withdraw money to cover unexpected costs.
One night we forgot to get the room key, once leaving. We asked the hotel attendant to open the door for us.
He tried several keys, with no luck. After 40 minutes he opened a different room, so we could wait there. One hour later, he called us saying that he was not able to help us, and they would try to find the key only in the following day.
We didn’t accept this “solution”, so only after almost 2 hours waiting, the hotel decided to call someone specialized to open it.
In summary, we had to wait almost 3 hours to enter in our room again.
They didn’t have any spare key whatsoever and didn’t have the autonomy to ask for an specialized service.
Lack of organization and client orientation.
Building and walls are very old. Painting has cracks all over it. Bed linen had several holes and seemed old.
We also found a piece of glass under the bed.
The breakfast was simple but ok.
I wouldn’t go back there and wouldn’t mind paying more to have a better experience elsewhere.