InterContinental Playa Bonita Resort & Spa
What We Love
- The 10,000-square-foot spa has Turkish steam rooms and meditation rooms
- The private beach is secluded and tranquil
- There are three restaurants and several bars, including a swim-up pool bar
What To Know
- Located near the mouth of the canal about 20 minutes from downtown Panama City
- Dogs are allowed, but there’s a cleaning fee ($200) and adaily fee ($16.50)
- The resort is very family-friendly, with dedicated kids play areas
- WiFi costs extra
- Kids Club
- Parking On Site
- Room Service
Radiating out in a V shape through lush jungle facing a perfect Pacific Ocean vista, this family-friendly getaway close to downtown Panama City offers a kick-off-your-shoes escape with all the amenities you need to take things down a notch. The 303 guestrooms have a modern aesthetic, with flat-screen TVs, black four-poster beds, beige walls, rattan sofas and private furnished balconies. If you’re looking to be pampered, book a treatment at the luxurious spa, which offers everything from facials using Clarins products to seaweed wraps — there are also hammam-style steam rooms and alfresco beachside massages available. Go for a dip in the lagoon-style infinity pool, and paddle up to the bar for a frothy cocktail before heading to the thatch-roofed Pelican Grill for light lunch options. And for dinner, the open-air Lighthouse restaurant offers a more fine-dining experience, offering Panamanian flavors that rival the view of the palm tree–fringed beach below.
In the Area
It may feel like a remote haven, but the resort is only a 20-minute drive from downtown Panama City, so you would be remiss to leave without seeing the country’s greatest claim to fame, its majestic and well-trafficked canal, where you can watch vessels pass through the Miraflores Locks. For a taste of Panama’s history, pay a visit to Casco Viejo, a 16th-century district of the city containing many gorgeous Spanish and French colonial buildings. Refuel at Casa Sucre Coffeehouse, which in an 1873 colonial home; you can get your caffeine fix and try a Panamanian breakfast of chicken tamales wrapped in banana leaves. Before heading back, stock up on artisan-made gold jewelry at Reprosa, a two-story boutique helping to revive ancient indigenous methods.
How to Get There
If your expecting a resort like Mexico, Jamaica, Or Dominican Republic this is not it. Panama does not have comparable All inclusive to the previous mentioned location.
If you want nice accommodations with good food & drinks that are included with easy access to the Canal this is a great spot!
If you want your Panama adventure to be the best it can be call me at 269-657-5529 to talk to the Travel Master! ME....
Xancez and Jose are great bartenders and must be seen. It’s worth the extra to get the special club. Nice and quiet. If you want to just get away this is the place Staff is very friendly. Only Spanish on tv
Vipm.firstname.lastname@example.orgIn short, I am planning to call my credit card company and cancel my charges from the UVC club for the almost $10,000 we paid to join. This club is a Fraud and I am an attorney and I won’t be taken advantage of. This was my first vacation with the UVC club and I used to trust AM RESORTS as I travelled to other resorts they own for over 10 years. THIS WAS A COMPLETE EMBARRASSMENT FOR ME WITH MY FRIENDS. I could never convince any of them to join and now it is obvious it is a SCAM and I am reporting it to the American Better Business Bureau (BBB) as a Fraudulent Company. We would lever return to this resort. I like most of the people who work here but it’s obvious this hotel is completely not up to AM RESORTS standards. It is a 2 Star Hotel at best and luxury should NEVER be used in the same sentence.This was my first vacation after joining the UVC vacation club and it was a complete nightmare and embarrassment for me having brought my friend here for her one and only 40th birthday and after suffering the loss of her mother 2 weeks ago. Upon arrival we were IMMEDIATELY greeted with Drama. We were escorted to the “Preferred Club” (which nothing about that room is preferred) after a long flight from Atlanta with my 3 year old. We immediately were told that I needed to pay another $500 for an upgrade that I called and confirmed weeks ago and she made it clear MULTIPLE times the rate would be $60 extra per person (3 persons) and a total of $180. I confirmed that she didn’t mean multiplied by 5 nights and she said No, a total of $180 for all 5 nights. They told me not only was she not correct but they are sorry that they had a large group and could not upgrade me immediately although I had a confirmed reservation and confirmed that the upgrade was confirmed before leaving the US weeks ago, since I told them I didn’t want to wait until arrival in Panama to upgrade. We literally yelled and screamed for over 2.5 hours in the UVC club to transfer us to our room as my daughter and my friends 40th was quickly being ruined by this resort. The preferred club has little to NO AIR CONDITIONING which they all said they were aware of this issue and it could not be fixed. The food was terrible and there was nothing VIP about standing in a Preferred Club that was less appealing than the regular check in which was cool and comfortable. This was the first sign of many terrible aspects of this vacation to come. We were told by multiple employees that the resort is not taken care of well and that they were quitting this job today or in the days to come because of this. We were finally transferred to our rooms almost 3 hours after arrival. We were escorted down a hallway next to a sewage pipe to our Master Suite which had hair all over the floor and tub and neither toilet was working. We tried to shower and you can’t take a bath and a shower at the same time because the water immediately turns cold. The tub stopper didn’t work and all the water drained out after waiting over an hour for the tub to fill. We then went to Oceania where we tried to have a nice dinner and were immediately told that there would be a 1 hour wait for anything other than a salad on the appetizer menu. Mind you that would encompass all of the seafood on the appetizer menu and give us access to only greens. Terrible. After complaining and waiting for a manager 45 mins later our appetizers came out. My daughters chicken fingers were tough and too hard to even eat. After coming back and going to bed we then awoke to the loud sound of what sounded like a lawnmower EVERY SINGLE MORNING AT 6-7 AM. There was a man outside our window each day spraying this loud machine with smoke or chemical in the air so my daughter could not sleep pass 6 or 7 on any day. We ordered room service for breakfast and it arrived 1.5 hours later with chewy cold pancakes and almost uncooked bacon. We called the UVC club to complain and she called room service to try to get us a free bottle of Brut sent to the room. She then called back to say she was sorry and that the person in room service “does not like her and would not complete the request for champagne”. So I said she doesn’t like me? And she said no the person didn’t like the UVC rep who called so she was taking her anger out on us as guests. I have never in my life been treated with such disrespect at ANY RESORT. At dinner we proceeded out of the room only to be cornered upstairs by a raccoon family that tried to chase my 3 year old and we had to grab her and run back into the room. At the pool there is an INSANE INFESTATION OF YELLOW JACKETS THAT CHASE YOU AND YOUR DRINK OF CHOICE ALLOWING FOR NO RELAXATION THE ENTIRE TIME. There was NO POOL SERVICE and throughout our stay we constantly found ourselves asking who worked at the pool and who was in charge of towels. I have never been to ANY luxury resort without POOL SERVICE. The WiFi just drops over and over and makes it impossible to work from here and communicate with my job. I called and told them how important this trip was to my friend who’s mother just died a couple weeks ago and I was giving her this trip as a birthday gift to help cheer her up. They have not acknowledged that it was her birthday one time. Also a first. What is the purpose of asking me to explain if it is a special occasion only to ignore us and treat us like crap.
Great rooms and exquisite grounds and common areas! we were there during late summer and the gnats were bad at the pool and beach. The hotel provides repellent but definitely pack your own. Room service and the mini bar was a bit of an issue. Getting people to answer the phone to order room service or replenish the mini bar was impossible at times. The wait staff at all of the restaurants were great. I was surprised that the omelette guy seemed to be grumpy all the time. The activities staff didn't really do much or encourage activities. The "dance class" was really us just watching one of the staff dance. But anyway, for an all ages resort it was a great time. My fiance and I agree that we will go back just to see Sanchez (premier pool bar) and Alberto (premier lounge)! 2 fantastic gentlemen!
We had a great time on vacation at Dreams Playa Bonita. Our favorite staff members were Zulma and Jose in the Preferred Club and Sanchez at the Preferred Club pool. They made our stay enjoyable and gave us good tips of places to see/do in Panamá as well. We would definitely come back. It’s nice being so close to downtown Panamá City as well.