4.5
Very Good 1634 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Parking On Site
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

Located in Tanah Rata, Cameron Highlands Resort is in a rural location, minutes from Cameron Highland Golf Club, and close to Orang Asli Settlement. This 5-star hotel is within close proximity of Parit Falls and Night Market.

Rooms

Make yourself at home in one of the 56 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers body treatments and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities, which include a health club. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Grab a bite at one of the hotel’s 4 restaurants, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

How to Get There

Cameron Highlands Resort
By The Golf Course
Tanah Rata, 39000 Malaysia

Reviews

4.5 Very Good 1634 Reviews
Great customer service.
Reviewed 7 days ago

Nice,clean and great customer services throughout.The breakfast was ok.Our room was facing the street so it was a bit
noisy till midnight and on our last night we had neighbors with kids next door that were making lot of noises (connecting room).Overall I recommend this place as the service was excellent .I also had a great experience at the spa .

Linda and Andy
Reviewed 1 week ago

we stayed in a 1 st floor room for 2 nights in November. Nothing spectacular about the hotel itself .....all as you would expect. This staff (particularly Jan ) were happy to help and assist and a definite asset to this hotel.
Breakfast (eggs florentine) was delicious.
Our room faced onto the main road and was quite noisy with traffic at nighttime.
As there is no double glazing in the room I was glad I packed my earplugs or I would have got little sleep.
Pleasant stay none the less.

3 day stay
Reviewed 1 week ago

We had a wonderful time here - the staff are friendly and helpful and the level of service is very high. Our room was lovely and we were even brought cake and flowers every day. This is an amazing part of the world and a hotel we would gladly return to.

Luxury Letdown
Reviewed 2 weeks ago

This Tudor-inspired resort is well maintained & beautifully decorated with Xmas trims, a pretty posh & grand image in an understated sense.

We like the reading room best - a good place to chillax with a real fireplace to keep warm.

Our room is spacious, clean & cozy. Has two toileting cubicles, king sized four poster bed & sitting area.

Breakfast is ala carte with choice of Western or local selections. Has a side buffet of fruits, pastries & salad bar. Service was patchy, disorganized & poor; had to request for hot drinks to be served & refilled. Even had to request for milk more than once! They have a number of staff but appears unable to cope during peak timing. Quality of Western breakfast is akin to fast food grade.

Requested for a later check out the night before & was told we could do so at 2pm but upon our return, we could not access our room!

Not least, they take a $200 deposit but do not provide proof of refund.

Quite a disappointing experience given their highly rated billing!

Beautiful, but somewhat worn out heritage property that mostly fell short of expectations
Reviewed 3 weeks ago

We stayed in a Deluxe Room on the ground floor for 2 nights in November. A few days prior to our arrival, I sent an email to the email address on their website to confirm our reservation and to inform that we were celebrating our wedding anniversary during our stay. Sadly, no reply was received and when we arrived, none of the staff acknowledged our celebration. To make things worse, a welcome letter addressed to someone else was in our room! When we told the hotel about it, they merely sent a staff to pick up the letter, no apologies whatsoever.

Other shortcomings:
- In terms of amenities, the body lotion provided in the bathroom was clearly used as only 1/3 of product was left in the tube. - The complimentary WiFi was often spotty. On our last night, we couldn’t even connect to it.
- The bedding used was rather rough and definitely not what I’d expect of a “luxury resort” (as they advertised themselves to be).
- As mentioned by many other reviewers, the walls are thin so noise from other guests and vehicle noise from the main road may disrupt your sleep, even with the double glazed balcony door. No ear plugs were provided in our room.

All these may seem petty, but for a hotel that is charging a premium (compared to other properties in the region), I’d expect them to pay attention to such details.

Nonetheless there were some positives:
- Daily complimentary nature walk at 9am with a naturalist-guide. This was a highlight of our stay.
- Staff members were courteous and always greeted us with smiles.
- Beautiful and spacious room with a four-poster bed. Even the entry level room has a seating area inside and a balcony. (The bathroom was somewhat small though.)

And although I really like the colonial design of the resort, it looked like it had seen better days and is in great need of a refreshing.

That said, from my brief search before our trip, the properties in Cameron Highlands generally looked worn out, and Cameron Highlands Resort may probably be the best option there is in the region. However just keep in mind not to expect a true luxury resort and perhaps you will not be as disappointed.