Very Good 1683 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A signature Maori spa treatment at award-winning LeSpa
  • Prime skiing near Lake Wakapitu
  • Cozying up with a cocktail by an open fire at Nue Lounge

What To Know

  • The hotel is five miles from Queenstown International Airport
  • WiFi costs extra
  • Check-in starts at 2pm
  • A babysitting service is available upon request


  •  Babysitting
  •  Bar
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Lobby Luxury Mountains Outdoor Activities Outdoors Wine-Tasting Winery property chair living room home tourist attraction


Designer digs in downtown Queenstown with an award-winning spa and killer mountain views

The Lowdown

Award-winning Sofitel Queenstown is a five-star modernist stay with an epic mountain backdrop and sweeping views of Lake Wakapitu. Steps from New Zealand’s choicest ski slopes, and within easy reach of some superb wineries, this striking, 6-story building is a longstanding local landmark. The 82 rooms are large (441 square feet) with wood-paneled walls, Art Deco-style furniture and super-comfy Sofitel MyBeds. The swank, marble-clad bathrooms are similarly spacious, with spa bathtubs and walk-in rain showers. Prepare for a day on the slopes with a hearty breakfast at Parisian-style Left Bank Café; or treat friends to a private dinner at The Cellar, an intimate space with coffee-colored marble walls and a prodigious wine list. Relax at LeSpa’s hammam steam room or in the oversized cedar wood hot tub; then choose from a host of relaxing treatments, including the signature Manuka Honey Facial. In the evening, curl up with a martini in Nue Lounge, a low-lit bar with a roaring open fire.

In the Area

Queenstown is one of the adventure capitals of the world. There’s world-class skiing and snowboarding from June to October, and tons of adrenaline-pumping activities all year round: bungee jumping, skydiving and white water rafting, to name but a few. There are plenty of wine-tasting opportunities, too. Venture deep into Central Ortago (where the Lord Of The Rings trilogy was filmed) and you’ll find some of the world’s best cool climate wines. Stop for lunch at Northburn a high country sheep station and vineyard; then visit nearby Cromwell, a lakeside gold town originally built in the 1860s.

How to Get There

Sofitel Queenstown Hotel & Spa
8 Duke Street
Queenstown, 9300 New Zealand


4.5 Very Good 1683 Reviews
Queenstown superb
Reviewed 2 days ago

This hotel is right in the heart of Queenstown. You can simply walk to any restaurant or pub you choose.
All the usual upmarket retail stores are close by.
The staff are friendly and will go to any length to ensure a great stay.

Comfortable stay
Reviewed 3 days ago

We enjoyed the hotel very much. The location was extremely convenient, but felt like a respite from the busy streets outside. Service was impeccable and the room very comfortable and roomy. It was such a nice place to return to in the evenings after long days touring the area. We also liked the amenities including the nespresso machine, the turndown service with tea and chocolate, and the well-lit and appointed bathroom with its heated floors. As others have mentioned, the bathroom faucet was a bit confusing! Only other little surprise was the difficulty of parking in Queenstown and the relatively costly add-on to valet at the hotel.

Convenient Location
Reviewed 5 days ago

This hotel is convenient to everything in town! The rooms were a nice size, quite comfortable, and the heated bathroom floor blew me away! Everyone from the front desk to housekeeping to waitstaff were accommodating and friendly. Breakfast was anything you could ask for.
There was not a great view from our room, we overlooked the steps going up the side of the hotel towards the gondola.
If there is anything I would change it would be the strange faucet in the bathroom. As another reviewer said, it is like a joystick. Not easy to use and gets water everywhere!

Good hotel with dated guest rooms
Reviewed 6 days ago

The best thing going for Sofitel is its central location in Queenstown. There is a French flair to everything in the hotel beginning with the phone greeting when you call them! Some apparently speak French and some others have a French accent. This is intereseting since everyone else in the city speaks English!

The hotel is a large place and we found the concierges and those in reception very helpful. In particular we recall with pleasure the extraordinary help of two, Georgina and Stephane Lenfont. The latter booked our Milford Sound tour. He arranged for packed breakfast and lunch boxes for us since the bus trip to Milford Sound is about 5 to 6 hours and we had to leave the hotel before breakfast.

We found the hotel room to be a bit strange. Although it was big enough with a King size bed, there were only two chairs with one of them being a long lounge chair. There was no desk to write on. The bathroom was quite nice but the faucet was rather strange - looking like a joystick! You got hot water if you move it to the right and cold if it is to the left. It takes a while to adjust.

We found the breakfast to be very good with meat, eggs, potatoes, fruit, yoghurt etc. Room service is not so great. Portions are very small (a cup of soup was a very small size coffee cup) and prices quite high.

Overall we enloyed our stay but this would be a great hotel if the rooms are redone with a dresser and adequate furniture and the bathroom is given a once-over.

My stay
Reviewed 3 weeks ago

Although the hotel has a good location and staff are very good the guest rooms are dated. Beds are in bad condition and need replacing.Inadequate location for plug ins for charging.Bathroom vanity are not practical-very difficult to control and lot odf splashing of water.