Very Good 1631 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A signature Maori spa treatment at award-winning LeSpa
  • Prime skiing near Lake Wakapitu
  • Cozying up with a cocktail by an open fire at Nue Lounge

What To Know

  • The hotel is five miles from Queenstown International Airport
  • WiFi costs extra
  • Check-in starts at 2pm
  • A babysitting service is available upon request


  •  Babysitting
  •  Bar
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Designer digs in downtown Queenstown with an award-winning spa and killer mountain views

The Lowdown

Award-winning Sofitel Queenstown is a five-star modernist stay with an epic mountain backdrop and sweeping views of Lake Wakapitu. Steps from New Zealand’s choicest ski slopes, and within easy reach of some superb wineries, this striking, 6-story building is a longstanding local landmark. The 82 rooms are large (441 square feet) with wood-paneled walls, Art Deco-style furniture and super-comfy Sofitel MyBeds. The swank, marble-clad bathrooms are similarly spacious, with spa bathtubs and walk-in rain showers. Prepare for a day on the slopes with a hearty breakfast at Parisian-style Left Bank Café; or treat friends to a private dinner at The Cellar, an intimate space with coffee-colored marble walls and a prodigious wine list. Relax at LeSpa’s hammam steam room or in the oversized cedar wood hot tub; then choose from a host of relaxing treatments, including the signature Manuka Honey Facial. In the evening, curl up with a martini in Nue Lounge, a low-lit bar with a roaring open fire.

In the Area

Queenstown is one of the adventure capitals of the world. There’s world-class skiing and snowboarding from June to October, and tons of adrenaline-pumping activities all year round: bungee jumping, skydiving and white water rafting, to name but a few. There are plenty of wine-tasting opportunities, too. Venture deep into Central Ortago (where the Lord Of The Rings trilogy was filmed) and you’ll find some of the world’s best cool climate wines. Stop for lunch at Northburn a high country sheep station and vineyard; then visit nearby Cromwell, a lakeside gold town originally built in the 1860s.

How to Get There

Sofitel Queenstown Hotel & Spa
8 Duke Street
Queenstown, 9300 New Zealand


4.5 Very Good 1631 Reviews
Consistantly great......
Reviewed 2 days ago

We have stayed here 3 times now. As we are a family we make sure we get a suite with an interconnecting luxury room. Service is always great and the breakfast is amazing. I was however surprised that they close the bar during the day which I had not noticed before - but hard to fault otherwise. Housekeeping are fabulous as are the Concierge team.

Most amazing holiday
Reviewed 1 week ago

We booked 8 nights at the Sofitel Queenstown in July 2018. We chose the Sofitel because we are Accor members, the proximity to the city and also due to the room configuration options as we were travelling with our two year old and needed some extra space.
After a big day travelling, we arrived at 9.30pm to discover we had received a complimentary up grade to one of the Penthouses. What an amazing surprise!
The team grabbed our bags and the concierge took us up to our room to show us around. It awas spectacular and huge! The penthouse is equipped with a full kitchen (with dishwasher, fridge, microwave, oven, cook top and Nespresso machine), a laundry, two seperate living spaces, a massive gas fire place, a lovely terrace with a hot tub (overlooking the mountains and lake ofcause) and a very generous size bedroom and ensuite. And we felt so lucky to be able to be given the chance to stay here!
We ordered room service for a quick dinner as it was too late to take our toddler out. It arrived quickly and perfectly presented.

As Accor members, our package included complimentary breakfast, parking and club room access. The breakfast was excellent.. we could chose from anything from the buffet plus anything from the menu. We were completely spoilt! The turn down service in the evening was such a lovely touch. We would have little surprises waiting in our room each evening.. like a tray of herbal tea, little chocolates, slippers and a lavender spray for our pillows.

Everything about our trip was perfect. The staff were xso friendly and helpful and couldn’t do enough to ensure your happiness and comfort. They took the time to interact with our son and his new best mate is the little stuffed sheep that was given to him upon check in. He sleeps with him every night!

A special thank you to our fav concierge Andrea who went above and beyond for us. He recommended some amazing places to see and visit and was so kind to us and our son.

We can’t wait for our next visit already.

Nice properties located in Queenstown downtown area
Reviewed 2 weeks ago

Stayed here 3 nights for holiday.
The room is spacious, with balcony facing the street. The bathroom is magnifique, even have heater for the floor makes it very nice and warm in the bathroom. The bathtub is equipped with jacuzzi.
The hotel is located in the downtown area, one block away from the famous burger joint in Queenstown
The Executive lounge is small and very limited options
The breakfast has a very limited option, which should have been more for sofitel standard.
Parking is NZD 50/night, try to look for free parking in the street just behind the hotel.
Staff is friendly and helpful.
i do notice better options hotels during my stay, however this hotel is flawless.
I do think that the value for money could be better for Sofitel standard

Very comfortable hotel in a convenient location
Reviewed 2 weeks ago

Despite a few initial hiccups with the bedding configuration we required for our 4 night stay, we ended up enjoying our stay at the Sofitel.

The rooms and bathrooms are exceptionally spacious, the bedding and pillows very comfortable and the rooms are cleaned to a very high standard.

The hotel is located within walking distance of all of the shops and restaurants making it very convenient.

I would stay here again.

Best time ever
Reviewed 2 weeks ago

Beautiful place, location. Stayed for 7 nights. Television in the spa area was awesome, heated tiles in bathroom a plus, veranda to stand on looking at the mountains and snow. The whole complex A plus