Oregon Garden Resort
What We Love
- A botanist's dream stay at a tranquil hotel in the Oregon Gardens, with daily breakfastThe therapeutic and meditative atmosphere of Moonstone Spa
- The restaurant and lounge, with live music and a cozy gathering space
- The 80 acres of beautiful gardens around the hotel
- The complimentary daily breakfast that's included with your stay
“Garden” is Oregon Garden Resort’s middle name in every way. A horticultural flair inspires everything about this property, which pays tribute to its rustic setting with a spa, fresh Northwest-inspired meals at the restaurant and an abundance of outdoor activities. But the main attraction is the setting itself: the Oregon Gardens. There’s a wide variety of botanical species and lush landscapes here, and it occupies an impressive 80 acres.
There’s plenty to see without even leaving the hotel grounds, including a cozy lounge with live music, the above restaurant (which serves lunch and dinner), an outdoor swimming pool and a hot tub. And with breathtaking garden views from your room’s window, you may never want to leave your Moonstone signature mattress, either. If you do, enjoy the activity offerings, like hiking, biking and fishing. The plants themselves may change, but these pastoral pastimes are perennial favorites.
Classic furnishings, jewel tones and sprawling views are what you can expect from the Oregon Garden Resort rooms. Fireplaces, scenic garden patios and Moonstone signature mattresses are just three of the enticing touches.
To get a premier Silverton dining experience, you don’t even have to leave the property. The Garden View Restaurant serves Northwest-inspired cuisine and wines, always paired with stunning views, from the large picture windows. Lunch and dinner menus feature classic dishes, like deli sandwiches, Caesar salad and crab cakes. For a casual gathering place, the Fireside Lounge is a cozy spot with live music and happy-hour specials. The central fireplace and surrounding couches are an ideal space to enjoy small plates, like garlic fries, fried avocados and flatbread chicken pizza.
Moonstone Spa is a complete therapeutic and meditative experience, focused on restoring energy through both mind and body. The surrounding 80-acre Oregon Garden landscape contributes to the peaceful atmosphere of this state-of-the-art facility that holds a hot tub, outdoor pool, fitness center and luxurious lounge. From the Hot Buttered Stone Massage and purifying facials to the Fresh Squeezed and Lavender Fields body scrubs, the variety of treatments here are also soothing and indulgent.
Perfectly situated in Northern Oregon, Silverton lets you discover all that this Pacific Northwest state has to offer. From historical sites and wineries to outdoor adventure and premier shopping, Oregon Garden Resort itself puts you near many of the region’s best attractions, including the Frank Lloyd Wright Gordon House, several golf courses, Silver Falls State Park, East Valley Winery Tour and Woodburn Premium Outlets. And the Oregon Gardens? Why, they’re just out your door, of course.
How to Get There
We were invited by a family member who works as one of the site management to come visit the resort. We live in Eugene, but we were told to make the trip for the light display, ice skating, and snowless tubing, our relative (remember on site management) told us to arrive at 4pm, as dining would be easier as well as then partaking in the rest of the activities that the place had to offer. My wife did some research on the insanely confusing website and we set out after the kids got off work for the hour+ drive to spend a Christmas lights event together (customary for our clan during this time of year).
We arrived. Entry traffic horribly backed up. We pay $5 to park our car. The gate person says put the ticket on the dashboard, then we are told to take it with us to eat and we get our parking refunded. We then park, and walk 1/8 of a mile to the resort.
We enter to eat first as we are instructed. The place is an utter madhouse. Guests staying on premises, sightseers such as us, all competing for a spot to figure out what is going on in the narrow hallways. People confused about reservations, cheap bill of fare offered at "Frosty's". People piled in the hallways with strollers, crying children, etc. the staff not really seeming to show much concern, as the two young women outside of the door and podium not really doing much.
Fireside lounge was open, but again where is anyone to help direct what is going on? Another dining establishment on site still closed as more bodies fill the hall waiting for doors to open.
We text our family member and say "thanks for the invite, we are just going to check out the rest of the place and eat somewhere less crazy".
We go outside. The kids now excited about ice skating and snowless tubing. Wait, there's a sign that says "ice skating and snowless tubing admissions this way-with an arrow". Oh wait, the sign says from 12-4pm. That's odd considering the website speaks of ice skating and snowless tubing during the evening hours. Again, no one to help.
Well at least we can walk around the property and look at the pretty lights. A super wonderful event that will make up for everything! We get to the front after waiting in line to discover it only costed $18 a person!!! Where does it say that on your website??!!
Well we had our family of 6 and one of their friends. So now I could pay $126 to walk myself around their paths to look at the pretty lights or depart.
I chose the latter.
Basically, thanks for nothing. I was granted a wonderful opportunity to drive the distance, waste the fuel, not, eat, not skate, not tube, not look at lights, all for the low cost of gas and $5 of parking!
Thanks Oregon Garden Resorts! Can't wait until next year to share the memorable experience with my family again!! (Absolute sarcasm). The place is a wasted trip.
We were very excited about this, we've never been there before. I payed over $250 to stay for one night. Included in the price was 2 souvenir coffee mugs, entry to the garden for 2, and breakfast for 2. They advertise that you can go snowless inner tubing, and ice skating, what they didn't make very clear is that these are NOT included in the Christmas package. I had to pay an extra $30 for unlimited skating and tubing. Checking in was ridiculous ot was SO busy, we waited in line for over 45 minutes, just to have the lady take the person behind me first PURPOSELY. That made me very very angry.The rooms are separated from the lodge, the room we got was very cute. Beds were ok. Clean and nice. The room had a balcony which was nice, but it said in the advertising that each room has a view of the Garden, which ours did not, we had a view of the other rooms and part of the back parking lot. But still- very comfortable. The lights display was gorgeous, and the advertising did it little justice. It was absolutely beautiful. But hard to get a motorized scooter or wheelchair thru.The skating rink was IMPOSSIBLE to get to with a motorized wheelchair or scooter, because of the very large rocks that are covering the entire driveway downhill to the rink. If you manage to get down there, you most certainly will not get back up that Rocky hill! Maybe if it were normal sized gravel- but this was not normal gravel. The lines are long, but my daughter had fun. She got to see Santa while there for free with paid entry to the garden.The Garden View restaurant was awful however! We spent over $100 for our 2 TINY steaks, my daughter had the steak from the children's menu and it was the same size as ours!It came with 4 very small and thin pieces of old withered and reheated asparagus and the microwaved baked potato was literally too hard to cut into!The staff after seating us (downstairs although my husband was disabled and they had plenty of seating upstairs) were gone and never seen again! When one waitress or bus person would come by seating someone else, they did everything in their power to NOT make eye contact with you, and rush outta there before you could ask for anything! It was obvious that they were purposely trying to avoid the customers, we had to get up and go to the front to pay. Because they never brought the check. The food was bad, the service was worse. The breakfast wasn't anything special either. All in all- the rooms were nice, the Garden was beautiful, the restaurant was awful, but even though we waited too long to check in and got purposely passed up, the young man that ended up checking is in was very kind and fast, answered all our questions and was very courteous.
Our friends, Brian and Natalie, discovered the Oregon Garden Resort while in northwest Oregon and wanted to share their discovery. The four of us spent a December Saturday night at the resort and really enjoyed ourselves. The German Christmas on the garden grounds runs all through December so taking this in was part of the fun. Resort food was good, We especially liked the pub side where we found the service and ambiance exceptional. Now that we’ve discovered it, we’ll be taking our friends!
Full disclosure: Due to an unsatisfactory visit to Moonstone a year ago and the subsequent negative review – Ms. Peggy Bell, Assistant GM at Moonstone offered us a complimentary one-night stay - and we decided to give it another shot.
We have been members of the Oregon Garden for some years now and absolutely love our frequent visits there. Our latest (complimentary) stay is what is generating this newest review.
We found the lounge to be a welcoming respite from the cold after our walk around the Garden. The female bartender is just lovely; I remembered her from last year and she makes a perfect and delicious Spanish Coffee – flaming sugared glass and all. Nice atmosphere.
Check-in was more efficient and friendlier than last visit. However, some of last years’ issues, sadly, have remained the same or maybe gotten worse.
Room: The king bed had long ago lost its’ oomph and definitely needs replacing. The bed pillows are small squares about the size of throw pillow (whoever heard of small-squared-off bed pillows?). We didn’t sleep well at all – same as last year. (Last year we left at 4:00 am for home.)
Same television issues as last year – it was frozen at the guide - we didn’t bother calling the front desk this time. The fireplace keeps the room nicely warm and provides ambiance (it was cold and dreary outside that day.) The room itself is very clean and quite spacious for the rates they charge. The small fridge and microwave are handy and very clean, as well.
The hot tub is delightful! We used it twice – and had it all to ourselves. Although the jets were broken – the tub was very clean and perfect temp for relaxation.
Now, here comes the part that kind of kills the experience, and also the primary reason for my negative review last year. With every room stay comes the complimentary breakfast. It was so much worse than last year. The two coffee dispensers were empty for about 15 minutes – not a single staff person could be found anywhere. The eggs at the steam table were gone – and again no one to refill for about 15 minutes. The few sausages left had been steamed not grilled – therefore shriveled and tasteless. Pancakes gone. Breakfast pastries down to about 4 pieces of blueberry somethings. No yogurt – and – if you can believe it- NO FRUIT – at all! So here is the bigger issue – finally two ladies came out from – somewhere – and boy, they never once cracked a smile and seemed completely unapproachable. I overheard an older gentleman timidly ask for spoons for the yogurt that had finally appeared – and this is what I heard from one of the ladies: “Spoons? Uh, spoons….uh, well, I don’t know, I’ll have to check”. HUH? One of the ladies finally appeared to replace the coffee dispensers. Now I know it’s complimentary, but It was so bad that I said to my hubby – if you can’t do simple breakfast buffet right – just don’t do it. If I was paying for this breakfast – I would refuse to pay for it.
I really wanted this stay to show improvement, because we would stay again on our own dollar. And, I found Ms. Bell to be professional, courteous and responsive – willing to try and make amends for our truly dreadful experience last year. I sincerely appreciate that Ms. Bell made the effort.
I totally get that she alone cannot be held responsible for all the problems Moonstone has with surly, disagreeable staff, beds that needed to be replaced a year ago, and the dismal food. That requires a massive revamp by the entire organization.
Ultimately, I am sorry to say, we would not stay at the Moonstone again, although we wholeheartedly support the Garden and will continue to renew our membership.
We had a wonderful time at the Oregon Garden Resort. This is such a sweet place. The room was awesome and loved the fire place. There was also a little patio outside our room but was a little too cold to use. We also got free pass to go into the Gardens which was beautiful.
We will be back!