Staypineapple at Hotel Rose
What We Love
- Central location in Midtown East is good for business travelers and first-time visitors
- Fresh, modern style thanks to a recent $19 million revamp
- Unique perks include daily happy hour, a 24-hour gym and VIPaws pet program
- Read more about what to see and do in Portland, Oregon in our magazine section
What To Know
- Expect street noise in rooms on the lower floors (ear plugs come standard)
- WiFi costs $14.95 per day
- No restaurant, though guests can pick up snacks from The Cupboard and room service is available from popular Indian restaurant, Mint
- Free WiFi
- Parking On Site
Fresh from a top-to-toe renovation, the Fifty banishes cookie cutter in favor of a creative style and midcentury accents. Bespoke artworks dot the double height lobby, though it’s the gorgeous curved wooden staircase that dominates the newly open plan space. A floor above are the Club Room and Den, successful common rooms where guests settle into the leather chesterfield sofas or tobacco hued occasional chairs, or meet for the continental breakfast spread or happy hour from 5 – 6 p.m.
Bed & Bath
Popular with business and family travelers, rooms at the Fifty are huge by New York standards, starting at 325 square feet. All have signature Affinia beds, 42” flat-screen TVs, work stations, coffee makers and mini fridges, plus renovated bathrooms with over-tub showers and eco toiletries. Studio Suites are especially good for groups, outfitted with twin beds, full kitchens (which can be stocked in advance) and optional sleeper sofas.
There’s no restaurant, but a hearty continental breakfast spread is served in the Club Room from 7 – 10 a.m. every morning, and guests can pick up snacks and wine from “The Cupboard” located in the lobby. Celebrated Indian restaurant, Mint, supplies the room service menu from 11 a.m. – 11 p.m. As a popular stop for business travelers, the hotel gym is open 24 hours a day and a VIPaws pet program is available (food and water bowls, dog stairs etc.) for four-legged guests.
In the Area
Get a culture fix at the Museum of Modern Art, just three blocks north, then keep walking up to New York’s shared backyard, Central Park, for endless seasonal activities including ice skating in the winter and outdoor concerts during the summer. For retail therapy, prepare to get lost among the racks in Bloomingdale’snearby flagship store, or splurge on designer duds in Saks Fifth Avenue. Foodies shouldn’t miss a meal at chef Geoffrey Zakarian’s modern American restaurant, the National , or make it a classic steak night at New York institution, Smith & Wollensky.
How to Get There
Much of the accommodation was above average, but how in the world does it make sense for me or my company to pay decent money for a hotel room only for me to be told that the air conditioning "is not available right now" and that I could (attempt to) sleep with my windows open (while train and boat horns sound throughout the night)? If I pay money to stay somewhere, I believe I have the right to certain baseline expectations unless I'm staying in a lesser developed part of the world. Will not stay here again unless forced to do so.
I spend 125+ nights per year in all levels of accommodations; many spent in downtown Portland. Additionally I maintain status with Hilton and Marriott brands.
However honest; I wish my review was more positive.
The good stuff:
Location is perfect for all downtown activities.
Hotel restaurant/bar is well run with good food and reasonably prices.
Hotel in general (public spaces & rooms) look clean and well cared for.
Areas of failure.
At 10:30 pm told front desk of a dog barking from room on my floor. Dog kept barking until 1:30am?
First room issues:
Room sloppily made up. Tissue box missing any tissues; only one bottled water; hair conditioning dispenser completely broken.
No hot water; had to take a cold shower.
Water pressure in shower so week it could not rinse off soap.
Yellow water coming from sink faucet.
Air/heating unit very loud. Sounded like a door slamming shut every time it kicked on.
2nd room was much better, however:
Laminate/tile floors; bad idea. It's cold 8 months out of the year and the floors were freezing. I've never seen non-carpeted floors outside warm environments? Additionally the floors are LOUD!
Week bathroom lighting makes shaving and/or applying makeup impossible.
Property in general is abnormally loud from outside/city noise. I expect too hear the city around me but not at these levels. Between Naito parkway, the train lines, homeless people fighting, etc. there should of been more sound proofing incorporated into the refit.
Not a fan of the sweetish bedding or the explanation of how to make your own bed.
Design/colors/theme in general is confusing? Rooms and restaurant look totally different from public spaces? Hallways look like a bunch of industry samples; borderline ugly. Hotel Rose is dominated by pineapple themes/images?
With the exception of Tye (who was excellent) the staff I encountered seemed dismissive and provided no follow up. Was not asked about my stay or thanked at checkout. Nor was the guy at check out forth coming with printing me a receipt...
Stayed here for three nights. I really want to love this place. I love their concept. They also give donations to the local humane society and I currently work in animal welfare. I want to LOVE this place.....but with y recent stay I cannot recommend them.
My room was right by a supply closet and potentially break room for the staff. Not a problem, except the noise very early in the morning. I understand I will hear carts, bottles, mugs clinking, etc. But the staff was vocally loud, and at times even boisterous. The first morning I let it go and didn't say anything. The next two mornings I popped my head in the hallway and politely asked the staff to please lower their voices. This lasted about 10 minutes. This, on all three mornings was at about 7AM. I understand the staff needs to do their job and I understand that we should all be able to enjoy our jobs and laugh with our coworkers. But this is also a hotel where people sleep. I did not sleep well in the mornings at all.
I'd say the sheets needed to be cleaned and rotated from their stock a bit more often. Have you ever left a set of clean sheets sit in a cupboard for a while? When you pull them out they smell a bit musty and "human". That is what my sheets smelled like the entire time.
The front desk staff wasn't very polite during my stay. When I checked in they were fantastic! Not so much during my stay.
Me: "Is this the best place to get a cup of coffee to go?"
Staff: "Only when it's open, which it clearly isn't. The bar is the best place."
I don't know, the above exchange rubbed me the wrong way. I've never stayed here before, I don't work here, and there isn't a clear and present "closed" sign on your coffee cart in the lobby.
Lastly, at checkout there wasn't a "How was your stay?" I think it's important for the staff of a business to ask how things went. I should have spoken up earlier in my stay about the noise in the morning and addressed that with the front desk staff. I did want to say something at checkout. Instead I was treated as if I was another person to get out of the way. During my stay they had to charge our cards early due to a processing change over. I understand and had no issue. But at checkout I got "So you booked through Expedia and prepaid." No, I didn't. I used Delta which directed me to Hotels.com which allowed me to book without being charged. Not paying attention to detail can cause a confusing situation for consumers.
Maybe I caught this place on an off week? Maybe I'm high maintenance and shouldn't expect such a high standard. But I feel like I paid over $500 in charges and "amenity fees" to sleep on musty sheets, not sleep well due to staff noise, and be treated like an idiot by the front desk staff. I will avoid this chain in my future travels.
Tai at the front desk was amazing! Recommended great spots and restaurants and made sure we were taken care of. We really appreciated it. Location was great and we felt safe. Room was nice and cozy and the pineapple theme is great. Thanks!
Really great location on the river with a balcony! Walking distance to Pioneer Square and Nordstroms Rack. Spacious rooms, comfortable bed, friendly staff. Good restaurants nearby, close to the Max, easy to get to from airport - no need to rent a car!