- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at The Westin Portland, you’ll be centrally located in Portland, steps from O’Bryant Square and Weather Machine. This 4.5-star hotel is close to Portlandia and Moda Center.
Make yourself at home in one of the 205 air-conditioned rooms featuring iPod docking stations and minibars. Your room comes with a pillowtop bed. Wired and wireless Internet access is complimentary, while 42-inch flat-screen televisions with digital programming provide entertainment. Bathrooms have rainfall showerheads and designer toiletries.
Spa, Wellness & Premium Amenities
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless Internet access and concierge services. Additional features include gift shops/newsstands and a fireplace in the lobby.
Food & Drink
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel’s 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Portland? This hotel has facilities measuring 2500 square feet (232 square meters), including meeting rooms.
How to Get There
First and foremost. I left a review for the hotel directly and after 3 weeks had zero response. Quite the same attitude I experienced while staying her. Not saying my stay was horrible just not up to the standard at least for what they charge. Staff is not attentive, rooms were ok and location (not hotels fault) is a bit sketchy with the homeless people around. I generally stay at Marriott properties and I guess I am used to a level of attentiveness that their employees have in regards to their hotel guests. The staff had no local knowledge of the area, was busy on their smart phones when the lobby free coffee bar was a mess with no sugar, cream and half of a little 6 oz of coffee left at 8:00 AM in the morning. Giving them 2 stars as the bed was comfortable and room was clean.
Dossier was an overall positive surprise. The location is perfect in downtown Portland; the staff is friendly and appears to be well trained in service delivery. The quality, finish and design of the rooms is high. Excellent beds with good, fresh mattresses offers a good night’s sleep.
On the positive side: Upon arrival, the concierge was very helpful and assisted unloading of our six pieces of luggage and getting it to the room. We found the valet parking too expensive. Instead, the front desk staff recommended Star Parking across the street – only a two minute walk away. We paid between 15 and 28 USD instead of 45 USD per night. Daily the hotel invites their guests for “free” coffee in the morning and “free” beer between 5.30 and 6.30 PM in the lobby.
On the negative side: When we completed our booking on booking.com, the total for three nights amounted to 598.50 USD. However, upon arrival, additional taxes, fees and dues were added, bringing the total up to 773.08 USD. The hidden fees sums to an additional 30% on top the originally displayed rate. Why not be transparent about pricing, instead of blurring the true, full rate? Here is room for improvement. A part of the hidden fees is a daily 27.67 USD to cover the “free” beer and coffee. Why not add this amount to the regular rate and display it transparently?
We experienced spotless cleaning and servicing of our room during the weekdays, but during the weekend face towels and amenities were not resupplied.
After our check-out at 08.30 Sunday morning two valet/concierge staff stood passive behind their counter in front of the entrance passively watching us stowing our six pieces of luggage into the vehicle, without even lifting an eyebrow. Thanks guys…. not a perfect last impression.
And finally, a hint to the Chef of the hotel’s restaurant Rosa Rosa. We had our Saturday night dinner at the restaurant. I ordered the 21.00 USD Rigatoni with a mixed meat sauce. It arrived steaming hot and looked delicious. But inside – in the core of the portion – it was refrigerator cold. A clear sign of a pre-fabricated microwave heated meal. Pre-boiled pasta with a precooked meat sauce – heated in a microwave oven. WTF! Big disappointment. How low can you go…!
First time to Portland and wasn't sure where things were or what to expect. So booked.a hotel in Vancouver because we were told it's quieter, nicer. Not!
We weren't happy with the place so went online and found, based on ratings, The Dossier in downtown.
First of all, downtown is the place to stay, second of all The Dossier is really a nice hotel with comfortable rooms, nicely appointed and really comfortable beds. I laid down after checking in and was out for 2 hours
It has a definite city vibe and getting has high up off the street is important to avoid city "noise", but slept with the windows open and a gentle breeze blowing through and woke refreshed. The hotel has a restaurant downstairs called Rosa Rosa which was pretty good, but we found a lot of fantastic restaurants really close by, so the location is ideal for getting to know the city. Also, everything is no more than 15 minutes away and you can stay off the EXTREMELY busy freeways.
Lastly, valet parking is pretty expensive $45/ day, but you can park on the street for really cheap and it's very easy.
High recommend on a stay here.