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The Ritz-Carlton, Laguna Niguel

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Traveler (2091)
Room & Suite (596)
Videos (5)

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About

#4 of 12 hotels in Dana Point
Location
4.9
Cleanliness
4.6
Service
4.5
Value
3.9
GreenLeaders Bronze level
Experience luxury coastal living at The Ritz-Carlton, Laguna Niguel. Our resort in Dana Point, California, is situated on a seaside bluff overlooking the Pacific Ocean and offers a relaxed Southern California vibe near Laguna Beach, Los Angeles, and San Diego. Newly renovated guestrooms, suites, and The Ritz-Carlton Club Level Lounge elevate the entire experience at this oceanfront resort, offering refined, stylish design, custom furnishings, enhanced bathrooms, and spacious, airy layouts.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Yoga classes
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Poolside bar
Rooftop bar
Tennis court
Table tennis
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Luxury
Business
Languages Spoken
English
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
4.5
4.5 of 5 bubbles2,969 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in an enviable location, The Ritz-Carlton, Laguna Niguel captivates many with its stunning ocean views and immaculate beachfront. While guests often laud the hotel's cleanliness and the exclusive Club Level, opinions on the value and decor are mixed, with some feeling the luxury doesn't quite hit the mark. The rooms are generally spacious but have received criticism for being outdated and lacking soundproofing. Service is typically seen as attentive, yet experiences with speed and consistency vary. Amenities like the beach shuttle are popular, but the spa and pool facilities sometimes leave guests wanting more.
Location
Picturesque
Atmosphere
Welcoming
Rooms
Dated
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Underwhelming
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famtravelca wrote a review Mar 17
El Dorado Hills, California17 contributions34 helpful votes
Words cannot express how disappointed we are in this property. My husband attended an event on property and we extended our stay to have a nice weekend away. Our flight home was booked at 7 pm on Sunday thinking we could relax by the pool or at the beach on Sunday and have a nice dinner before heading home. We had no indication at check-in or in advance that the Ritz was trying to be a convention property and they would completely shut down all operations (and remove all furniture) while a very large group moved in. Both pools were closed and furniture was pulled, all recreation staff was released, the bar was closed, the lobby was turned into a convention center like check-in station, and all public seating was removed. We were granted a 12 pm checkout but our room faced a lawn that was now an event stage. Saturday was filled with setup and bright lights well into the night, and then a 7 am sound check. Even our pool time on Saturday had fork lifts and obnoxious sound checks for a concert they were setting up. We asked if we could even have someone grab us a chair and towel for the beach to revive the day (that we would setup ourselves) and we were told it would be impossible. As a meeting planner for 18 years, I understand that some disruptions may occur. I also could clearly see that this event was much too large for the space you had available. Seating and setup looked tight at every corner. I would never book an event here after seeing what I saw over the last few days. My husband and I took a very rare weekend away, and I am beyond disappointed that you robbed us of what could have been an enjoyable day. We felt pushed out and unwelcome. While you offered us some points, it doesn’t make up for the bad taste you left in our mouth.
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Date of stay: March 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Erika C wrote a review Mar 9
Los Angeles, California66 contributions51 helpful votes
Pros: Absolutely beautiful property. The room was clean, quiet and comfortable with a spectacular ocean view. We also had wonderful treatments at the spa. The room service was outstanding and the food was delicious. The staff members we interacted with during our stay were professional, friendly and helpful. Cons: Communication was poor. Advance arrangements I had made prior to our visit, which were clearly documented and confirmed by RC staff in emails, seemed to have gotten lost, so I kept having to follow up during our stay and even show proof of what had been promised to me (And frankly, these were simple things, like 2 beds instead of 1, a champagne set up in the room for my friend's birthday, discounts that had been promised in the spa). Had there been only 1 problem, I would have understood, but it kept happening on a variety of levels. There seems to be a disconnect somewhere between the weekday staff and the weekend staff....or perhaps special requests are not being logged in the reservation system? Not sure what the issue is, but it needs some attention. To the resort's credit, they really did their very best to rectify everything once it was brought to their attention, and I do greatly appreciate that. Still, my having to "babysit" all of this stuff during our stay unfortunately took away from the relaxing visit we had planned. Also, given the high price of the room ($1,200+ per night) I would have expected a bit more organization for a resort of this caliber.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Keep track of any advance request made. Save those emails. I had to pull up emails and show...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JeannieChiliBeanie wrote a review Mar 8
Auburn, California215 contributions218 helpful votes
Wonderful service and unbeatable location. The access to the wonderful beach and the views are enchanting. We had a garden king room and it was a speedbump in our full experience. The bathroom was cluttery and small with awkward access to the toilet. The closet door blocked the entrance between the bathroom and the bedroom area. Getting dressed and moving about the room was inelegant and cramped. We were constantly bumping into each other. It reminded me of a small New York City mid range hotel room. There was no bathtub. So, the room did not delight nor relax. My recommendation is to choose your room type carefully to assure the enjoyment of your stay.
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Date of stay: February 2024Trip type: Traveled on business
Room Tip: check to see that your room is not one of the small ones. not all rooms have bathtubs
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beeperVancouver wrote a review Mar 6
vancouver358 contributions193 helpful votes
Everything about this hotel is A+. When we checked in, the staff was so welcoming. We knew it is in a great location, but it is just above the ocean, and it is very easy to walk to it. The view is spectacular. We loved walking around the entire outdoor area with the beautiful landscaping and well maintained access to everything outdoors. It is very convenient to drive to the nearby towns. The restaurants are excellent. The pricing is fair, and the menus have great choices. There is even a restaurant serving Indian food, and a very unusual Japanese restaurant because it caters to small groups and we understand that everyone who goes there feels like they are in Japan. Not only is the front desk staff terrific, but so is every other person who works there. They all are ready to help, and helped us realize that any questions we asked would be promptly answered and also requests for service would be done the same way. Plus, the gym has a great selection of equipment. We didn’t use the outdoor pool or hot tub, but walked by them many times, and wished we had brought the clothes so we could have enjoyed them. We would recommend this hotel to everyone.
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Date of stay: March 2024Trip type: Traveled with family
Room Tip: Parking is available. We had the staff park our car. It is a terrific place to relax, and has a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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hi9land3r wrote a review Mar 3
Pasadena, California94 contributions52 helpful votes
My wife and I went to the hotel for a short two-day winter break and enjoyed it thoroughly. We had booked a room on points with a fire pit but upon opening the room we discovered two issues with those rooms. They are on the ground floor with a large lawn area that obscures the ocean view. Also, it was raining and a down spout was dripping loudly on the fire pit. So, we asked for a higher room with full ocean view and were given that plus a $200 hotel credit we used for dinner. We were impressed at how nicely the desk staff handled this situation and appreciated the credit. The room was very nice and the view great. We enjoyed watching the surfers on the beach below. At one point I counted 30 of them. What fun it was to watch from inside the room or deck. Dinner was excellent in the main restaurant up against the windows. We noted how good the service was and how warm and polite the staff is. As an example of this, the second night we ate in town and upon returning headed for the bar. They have a bar menu there and it included a hot fudge sundae. When it was brought by the kitchen staff we found it was totally frozen so you almost couldn't even breakthrough the whipped cream. With some effort my wife was able to break into it and ate a bit. The server appeared and asked how it was and we told her it was totally frozen. She left and came back with a perfectly prepared sundae even though my wife had eaten about a third of the other one. She also took it off the bill and was so very pleasant about the situation. They must really train their people well.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled solo
Room Tip: Choose a high floor for best ocean views.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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abmilw wrote a review Feb 2024
Milwaukee, Wisconsin674 contributions294 helpful votes
A few service areas need polishing. Grounds and view are great. Room= shower head can be larger with more power. They need a garbage can in the toilet room and an extra bottle of water be appreciated. That said room was very nice. A/C worked, room darkening shades worked, plenty of towels, turn down service did very well, bed comfy, TV had plenty of channels, tons of outlets and the room very clean. Pool was nice attendants attentive. Front desk was a disaster, friendly when you got someone, but wait (2x) was way too long. When one person is working the desk and they see a line, call someone. For period there was even no-one there, no bell and I'm yelling to the back. When they had 3 people working the line was too long. Valet, they give you text number. one time they said they didn't get it, one time I said i texted, they looked at the screen and said it came across, (when I gave them 10 minute warning). Another time it was there but no clue if it would be, as the texts don't get confirmed as received. The service at Raya was terrible. May be valet, and front desk was fluke (They very friendly, just with issues) - this hotel is nice and would give them another chance if I was in the area.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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drmirage wrote a review Feb 2024
Los Angeles, California256 contributions87 helpful votes
+1
Our third stay at the Ritz Carlton Laguna Niguel was exceptional. We spent 2 nights and 3 days over President's Day weekend and it was truly memorable. Check-in was incredibly convenient. Tri P., the Guest Relations Coordinator, reached out to us before our stay and ensured everything would be special. Tri went above and beyond to make our experience unforgettable. We were pleasantly surprised by the extras, like complimentary champagne and chocolate-covered strawberries in our room - just amazing! We stayed in room #3508, an Ocean View with Balcony, and it was fantastic. The view was breathtaking, and the service throughout the property was exceptional. The rooms were spotlessly clean, the beds were comfortable, and the resort itself was beautiful. Every member of the hotel staff seemed dedicated to meeting our needs. Tre, Diana, Lisa, Sofia, and Junyi at the front desk provided excellent service with warm smiles. Overall, we felt like VIPs from the moment we arrived until we left. Having stayed at many 5-star properties, the Ritz Carlton Laguna Niguel has secured a special place in our hearts for years to come.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Karim C wrote a review Feb 2024
2 contributions
Excellent service from valet to front desk to room service. Beautiful view from the hotel and you can walk down to the beach and they have a golf cart to take you back up. We enjoyed their hospitality and would highly recommend them. This was our second trip there.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Southern California is still cold in the morning during winter, so make sure to have warm clothes...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rebecca A wrote a review Feb 2024
7 contributions2 helpful votes
Checked in and immediately was blown away how beautiful the property was. Michelle checked us in and normally is in reservations but she was perfect at Check in. Incredibly helpful and got us an incredible room before official Check in time. We had a room with a fire pit was great for making smores with my little one. We had dinner at Raya and food was so delicious. Dean was our server and he was just the kindest. I think it was a busier night than usual but he never faltered and provided incredible service.
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Date of stay: February 2024Trip type: Traveled with family
Room Tip: Only saw valet as option
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Reece W wrote a review Jan 2024
Pocatello, Idaho19 contributions2 helpful votes
I spent 4 days in the lap of luxury. There is nothing that makes you feel more spoiled than time spent here. It is everything you expect from The Ritz-Carlton with a Million Dollar view! Make sure to visit the Spa! Pool service was amazing, morning Yoga was incredible and the food was to die for! One of my favorites....the beach carts!
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Take advantage of the Beach Carts!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$822 - $1,191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton laguna niguel hotel dana point, ritz dana point, ritz-carlton dana point, ritz carlton laguna niguel
LOCATION
United StatesCaliforniaOrange CountyDana Point
NUMBER OF ROOMS
396
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE RITZ-CARLTON, LAGUNA NIGUEL - Updated 2024 Prices & Hotel Reviews (Dana Point, CA)

Frequently Asked Questions about The Ritz-Carlton, Laguna Niguel
Which popular attractions are close to The Ritz-Carlton, Laguna Niguel?
Nearby attractions include Salt Creek Beach (0.2 miles), Sea Terrace Park (0.2 miles), and Eco-Adventure Center at The Ritz-Carlton, Laguna Niguel (0.01 miles).
What are some of the property amenities at The Ritz-Carlton, Laguna Niguel?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton, Laguna Niguel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Ritz-Carlton, Laguna Niguel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Ritz-Carlton, Laguna Niguel?
Yes, parking is available to guests.
What are some restaurants close to The Ritz-Carlton, Laguna Niguel?
Conveniently located restaurants include Raya, Bourbon Steak Orange County, and 180blũ at The Ritz-Carlton.
Are there opportunities to exercise at The Ritz-Carlton, Laguna Niguel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton, Laguna Niguel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton, Laguna Niguel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, Laguna Niguel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Ritz-Carlton, Laguna Niguel?
Many travelers enjoy visiting Los Rios Historic District (3.7 miles), Capistrano Depot (3.8 miles), and The Hide Drogher (1.3 miles).