The Ritz-Carlton, Toronto
What We Love
- The indoor saltwater pool is not chlorinated
- TOCA restaurant has its own “cheese cave” stocked with aged local and international cheese—there’s even a cheese tasting menu
- The heated floors in the bathrooms
What To Know
- If you want to grab the wine cellar table for dinner (to impress someone or just treat yourself), make sure to give more than 24 hours’ notice
- There are lots of kid-friendly things here, like a miniature check-in desk and creative family fun packages
- Locals love the TOCA restaurant; the cocktail bar Deq is a less-crowded alternative with a cozy fireplace alcove
- Free WiFi
- Parking On Site
The Ritz-Carlton matches its great location in the heart of Toronto’s Entertainment District with its global standard of luxury, making this a top pick for everyone from tourists to business travelers. It’s not a bland corporate space, though—Canadian accents add a wonderful sense of place, from the embossed maple leaves to the collection of more than 450 words of art by Canadian artists. And that (albeit stereotypical) Canadian friendliness goes a long way. Rooms are some of the biggest in the city and have tons of storage space (we like being able to unpack and hide our suitcase in a closet), while the bathrooms come with heated floors, double sinks, separate tubs, and TVs embedded in the mirror. Meanwhile, the enormous Spa My Blend by Clarins (the only location outside Paris) offers incredible customized facials and pools infused with green tea—not to mention a view of the skyline.
In the Area
First-time visitors to Toronto will love being able to walk to famous spots like Roy Thomson Hall (don’t miss a performance by the city’s symphony) and stunning historic theaters like the Royal Alexandra and the Princess of Wales. Sports fans can hit all three of the city’s teams in ten minutes: the Maple Leafs, Raptors, and Blue Jays all play nearby. It’s well worth going up to the observation platform at the CN Tower for killer 360-degree views of Toronto. For easy access to the rest of the city, the nearest subway stop is Union Station, an eight-minute walk.
How to Get There
Traveled for business. After planes, trains and automobiles I was happy they didn't make me wait until 4pm to check in. Staff was friendly and helpful and guided me around the city to get the shopping I needed done. The room was impeccable. The bed was so comfortable, and the room was DARK! No fire alarm lights, cable lights, parking lot lights. I slept so well! Concierge gave me early wake up call and had my car waiting for me. Check out was a breeze! Definitely thumbs up to the staff for making this trip fantastic!
Whilst he was on business I explored Toronto. Great hotel for walking to all the tourist attractions. Room was luxurious and breakfast had everything you could want on offer.
Staff incredibly helpful and polite.
Would recommend for business and holiday base.
The view from our room attached. Amazing
Just had a corporate party on this hotel (4th Floor) and was one of the worst holiday parties I ever had.
Aside from the ballroom space that felt deserted, and completely unwelcoming the most awful and surprising experience of all was the food.
People who prepared this food should feel ashamed for serving it. Even though that food was served to a generic corporate event with people that you think will not come back that often, the food was still supposed to represent a top luxury hotel but instead was beyond disappointing. After this experience, I know for sure I will never even think of trying their restaurants in future.
Hotel people who organized this event should change jobs. It is totally unacceptable to have an event like this where the food runs out in the first 15 minutes. The food was very bad but the worst was that many people that came just few minutes late could not eat anything. I trust that people who organized this event knew how many people were coming and should have prepared a decent amount of food.
For the hundreds of people who came to your hotel and left hungry and disappointed this will probably be the only experience they will ever have with your hotel and your brand.
I was late for my dinner and lost at the path. Great to see Joe at the parking and he escort me up to the restaurant. Meanwhile, we talked about my staycation. I booked a room and the table to propose to my girlfriend, but I was late and rush so I forgot my suit.....I thought it should be fine but Joe said I don't want to miss out a little pieces. He actually ran back to his office and led me his brand new suit (it's D&G !!!). I was shock and I feel bad for his new suit but he insist and wish me luck ! of course I did it but I was amaze with the customer services. Just a tiny detail ! I like it because they showed that they care. Thank you Joe ! You made my night !
I stayed at the hotel in August and November this year by myself visiting family and seeing tennis in August and a concert in November. My stay in August had access to the Club Lounge. The lounge is lovely, the food and atmosphere is great. However I could not help notice that none of the staff engaged with me at all. However, they had long and engaging conversations with couples traveling together. I was very disappointed. I do not expect long conversations however, I do not expect to be ignored. The rest of the staff at the hotel were very nice. I also had a great experience at the Spa. When I booked my November trip, I did not access the Club Lounge. I did however eat breakfast at TOCA and the food was very good and the staff were very nice. I also had dinner at the DEQ Lounge my first night there. The food was great and they really have excellent vegetarian options. Overall, I like the hotel. The Ritz-Carlton in Toronto and Montreal are the best hotels I have ever stayed in. However, the Club Lounge was a disappointment and I would not pay extra to access the Lounge again. They do not make a person travelling solo feel welcome.