The Ritz-Carlton, Toronto
What We Love
- The indoor saltwater pool is not chlorinated
- TOCA restaurant has its own “cheese cave” stocked with aged local and international cheese—there’s even a cheese tasting menu
- The heated floors in the bathrooms
What To Know
- If you want to grab the wine cellar table for dinner (to impress someone or just treat yourself), make sure to give more than 24 hours’ notice
- There are lots of kid-friendly things here, like a miniature check-in desk and creative family fun packages
- Locals love the TOCA restaurant; the cocktail bar Deq is a less-crowded alternative with a cozy fireplace alcove
- Free WiFi
- Parking On Site
The Ritz-Carlton matches its great location in the heart of Toronto’s Entertainment District with its global standard of luxury, making this a top pick for everyone from tourists to business travelers. It’s not a bland corporate space, though—Canadian accents add a wonderful sense of place, from the embossed maple leaves to the collection of more than 450 words of art by Canadian artists. And that (albeit stereotypical) Canadian friendliness goes a long way. Rooms are some of the biggest in the city and have tons of storage space (we like being able to unpack and hide our suitcase in a closet), while the bathrooms come with heated floors, double sinks, separate tubs, and TVs embedded in the mirror. Meanwhile, the enormous Spa My Blend by Clarins (the only location outside Paris) offers incredible customized facials and pools infused with green tea—not to mention a view of the skyline.
In the Area
First-time visitors to Toronto will love being able to walk to famous spots like Roy Thomson Hall (don’t miss a performance by the city’s symphony) and stunning historic theaters like the Royal Alexandra and the Princess of Wales. Sports fans can hit all three of the city’s teams in ten minutes: the Maple Leafs, Raptors, and Blue Jays all play nearby. It’s well worth going up to the observation platform at the CN Tower for killer 360-degree views of Toronto. For easy access to the rest of the city, the nearest subway stop is Union Station, an eight-minute walk.
How to Get There
Staff are very friendly and genuinely seem nice. Seems as though they have a wide range of clientele and business travelers which can make the lobby quite busy in the morning. Overall great stay. Alex the doorman was very helpful with directions.
I love the King Size Corner Room here at this hotel! I wish they did not give me a hard time handing me this room! I booked a King Room for $617 USD not cheap! Though I know what I am getting quality second to none! Anyways at checkin they tried hard to put me in a Queen Double Room. I was not having it me & my wife are on a trip of love doing Canada & Paris. I most definitely wanted her in my bed... Not sure should would have been in my bed if we got 2 queens lol! Long story short I got an Amazing Room! Could not be Happier! Legal weed minutes away! This place is awesome. Great Location.
A good rather than great location. Modern hotel with all the facilities you would expect from this premium brand. For my money far nicer than the Trump [now Adelaide Hotel] or the Shangri La. Lower key yet more refined.
Most recent stay was 3 night in late January. Booked into a Club Level King but upgraded without asking to a Club Level 1BR Corner Suite. 2nd time in 3 stays here that I have been upgraded to a suite without asking (was Platinum Preferred 1st stay, Ambassador 2nd stay) which in my experience is a much higher hit rate than most other Ritz-Carlton properties.
Like most Ritz-Carlton's there were no Marriott elite benefits outside of the room upgrade (which was greatly appreciated, especially not having to ask for it), so no breakfast, no club level, etc. I did receive a nice welcome gift of chocolate, but I think that was a Club Level thing and not an elite thing.
1 BR Corner Suite is nice and modern, bed and bathroom excellent. The living room isn't very large, but it is separated from the bedroom by a long hallway with the bathroom in between. There's also a door that you can close to separate the living room from the bedroom which would be nice for two people if one person is awake. One improvement they could make is to add some more easily reachable electrical outlets and/or USB ports to the desk.
Gym on 5th floor is relatively large with a good selection of cardio, weight machines and free weights. Club is on top floor with nice views and offered a good spread of food on par with most North American RC club levels. Only thing I would improve about the club is having some larger plates and proper napkins available, especially for breakfast. Club was very lightly trafficked during my stay.
Service was typical excellent Ritz-level service. Everyone friendly and proactive.
Location is excellent for business travel as it is just a couple blocks from Union Station and the UP train to Pearson Intl Airport (best way to get to/from downtown Toronto and airport by far) and right across from convention center.
I've also stayed at the Delta hotel a couple blocks away and that was nice too. Ritz is a more premium property with a more premium price. If you like staying at Ritz's you will probably like staying here.
Upon arriving, I was warmly greeted and my bags were promptly brought to my room. The concierge level serves assorted snacks and beverages and their team was exceptional. If there was something I desired (In my case dark chocolate), it was delivered immediately along with other delicious treats. My son wanted ice cream and once again they did not disappoint. I mentioned that the hazelnut beignets were scrumptious and I was brought a to go box filled with them for my drive home. I wish I remembered her name, she took care of our dinner reservations as well...honestly, we never wanted to leave the hotel!
Everyone was so attentive but not in an overbearing way, the service was definitely 5 star. Which is refreshing, since many Ritz Carltons have slipped in service, atmosphere and food quality. We ate at their Italian restaurant and enjoyed the home made pasta and steak cooked to perfection. Room service was not as good though, the steak was under seasoned and the meat was a little tough.
We did not go to the gym this time but have in the past and it is well equipped with everything you need for a thorough workout. Overall, it really was the people that made our stay such a pleasure. In particular, the head valet that greeted us each day as well as Carlo on the concierge level went above and beyond to ensure our stay was memorable.