The Fairmont Royal York
What We Love
- Tech-savvy extras, like iPad check-in, make staying here a breeze
- The underground PATH walkway connects to 1,200 shops and services, including Union Station and the Hockey Hall of Fame
- Original details recalling the hotel’s history are still intact, including crystal chandeliers and hand-painted ceilings
- It’s a part of history: It opened in 1929, and Queen Elizabeth II has stayed here
- READ MORE: 72 Hours in Ontario
What To Know
- WiFi is available in public areas and some guestrooms, making it easy to stay connected
- The hotel is conveniently located just across the street from Union Station
- Valet parking is available with in-and-out privileges, but it costs extra
- Nearby roadwork is ongoing; be alert for road closures
- Handicap Accessible
- Parking On Site
Some 40 million people (Queen Elizabeth II among them) have stayed at this iconic hotel since it opened in 1929, and many of the features those first guests saw are still intact, including hand-painted ceilings, crystal chandeliers and travertine pillars. The guestrooms (which start at 250 square feet) call to mind Old World elegance, with lavish curtains and brocade sofas. The amenities, on the other hand, are entirely modern: Keurig coffeemakers, high-speed WiFi and ergonomic chairs are all standard. Feast on locally produced fare at the Epic Restaurant and Lounge — think Atlantic salmon filet with braised baby fennel, cauliflower puree, sorrel shoots, smoked olive and pomegranate vinaigrette. Or grab a drink and a snack at Piper’s Gastropub and burn off the extra calories in the on-site fitness center and indoor lap pool.
In the Area
Use the underground PATH walkway to explore Toronto no matter the weather. The hotel connects directly to the network of tunnels, which link up to some 1,200 shops, restaurants and attractions, including Union Station and the Hockey Hall of Fame (the Stanley Cup lives here in the off-season). Adventurous travelers can walk to the nearby CN Tower and take the Edge Walk — the world’s highest hands-free observation deck puts visitors 1,168 feet above the ground on a five-foot-wide ledge. Timid visitors can enjoy the view from the confines of 360, the revolving restaurant.
How to Get There
Our overall view on our stay was quite positive. Clean and neat room, very impressive hotel interior. New and imposing lobby area. Most hotel staff were helpful and polite, especially the concierge. With all that said we had a very negative experience when returning to the hotel later one evening to get some drinks at the bar. The bar area was very busy with most seats taken. We were greeted by the hostess asking what we wanted. We said all we wanted was two glasses of wine. As she looked around looking for a table, we said as they were obviously busy we would be happy to take drinks into the adjacent lounge area. She seemed unhappy with this request so we suggested we sit in the one space left for up to 4 people near the bar. She told us we we could not sit there as they were keeping it for any larger parties. Repeating, we could drink in the lounge a manager came up and said we could now sit in the 4 seater bay. We felt as if we were just a nuisance and not welcome as they wanted to maximise sales for the 4 seater booth, probably having more to drink.
Have spent many years as a business man I realise that some hotels want to target such people as they have the potential for higher sales being on expenses. Now retired I find this attitude disrespectful.
To finish on a positive. The room cleanliness and general hotel public area were excellent. The best we have experienced. If our treatment by the bar hostess had been respectful we could have given 5 rating.
Very nice service but the buffet breakfast is over rated and not worth the money at all! Would stay again at the hotel but would chose to eat elsewhere! Situated close to everything that’s why we chose this hotel!
The new lounge with South facing windows is airy and bright. It is huge and has sitting and eating areas. The staff, like in the past, provide very personal and outstanding service. The food offerings are better then before. The new rooms are wonderfully finished with so many thoughtful touches. The Gold Level is an oasis in heart of the city and hotel is close to everything. The lobby renovations have also been completed and the main floor is wonderful as well. Another perfect stay and definitely recommended.
our recent stay at Fairmont Royal York, June 08, was fabulous
The location is perfect for everything city has to offer.
They are renovating reception area but there is no disruption of service or any other inconvenience to the guests. I stayed at the renovated room with beautiful city view.
I would highly recommend Royal York for the location and excellent service from the check-in to the check out.
Thank you Royal York for the wonderful stay.
Fantastic stay, but I would expect nothing less from Fairmont. The staff were great and as always were very pleasant and professional. The food was excellent, location was super convenient. The room was well equipped and very clean.