The Fairmont Royal York
What We Love
- Tech-savvy extras, like iPad check-in, make staying here a breeze
- The underground PATH walkway connects to 1,200 shops and services, including Union Station and the Hockey Hall of Fame
- Original details recalling the hotel’s history are still intact, including crystal chandeliers and hand-painted ceilings
- It’s a part of history: It opened in 1929, and Queen Elizabeth II has stayed here
- READ MORE: 72 Hours in Ontario
What To Know
- WiFi is available in public areas and some guestrooms, making it easy to stay connected
- The hotel is conveniently located just across the street from Union Station
- Valet parking is available with in-and-out privileges, but it costs extra
- Nearby roadwork is ongoing; be alert for road closures
- Parking On Site
Some 40 million people (Queen Elizabeth II among them) have stayed at this iconic hotel since it opened in 1929, and many of the features those first guests saw are still intact, including hand-painted ceilings, crystal chandeliers and travertine pillars. The guestrooms (which start at 250 square feet) call to mind Old World elegance, with lavish curtains and brocade sofas. The amenities, on the other hand, are entirely modern: Keurig coffeemakers, high-speed WiFi and ergonomic chairs are all standard. Feast on locally produced fare at the Epic Restaurant and Lounge — think Atlantic salmon filet with braised baby fennel, cauliflower puree, sorrel shoots, smoked olive and pomegranate vinaigrette. Or grab a drink and a snack at Piper’s Gastropub and burn off the extra calories in the on-site fitness center and indoor lap pool.
In the Area
Use the underground PATH walkway to explore Toronto no matter the weather. The hotel connects directly to the network of tunnels, which link up to some 1,200 shops, restaurants and attractions, including Union Station and the Hockey Hall of Fame (the Stanley Cup lives here in the off-season). Adventurous travelers can walk to the nearby CN Tower and take the Edge Walk — the world’s highest hands-free observation deck puts visitors 1,168 feet above the ground on a five-foot-wide ledge. Timid visitors can enjoy the view from the confines of 360, the revolving restaurant.
How to Get There
First off, Joy at check in was soooo amazing. She was friendly, accommodating, polite, and efficient. She also set me up with the awards program and set me up for the text messaging service. This SMS service allows you to speak with the front desk and the staff on duty help you out. It's called the Royal Service. I forgot my toothbrush and I simply messaged via text and they sent one up to me.
The room itself had been newly renovated this past July 2018, and I requested one and was given one by Joy. There were a few things they missed. First, the coffee maker had a used Kcup in it, which turned me off from making my own coffee for my 2 night stay because I kept on wondering about its cleanliness. You will be given 4 K cups and three different types of tea included. There is a fridge but it is full of very expensive drinks (alcoholic and non alcoholic). You will not be able to put your own stuff in so that was annoying. I removed 2 cans of coke and put them on my counter to make space for my water. I got my bill on the last day and was charged for 2 cokes. I called 0 and they explained that the fridge has a sensor and any time an item is removed they automatically charge you. They fixed it, but it was annoying. I wasn't given any lotion and had to stop by the front desk to let them know. Should have used my SMS, but for a world class hotel with high standards such as this one, this shouldn't have happened. The bed itself was just way toooo soft and my neck hurt because the pillows are way too big and high. I slept with my head where my feet should've been and it was better the second night. By the way, the shampoos and soap they give smell very strong. The lotion was sooo strong and yucky smelling that I went to Shoppers Drug Mart and bought my own unscented one. There is a safe in the bottom drawer of the night table. There aren't enough drawers for storage. You will get 2 robes, an iron, and ironing board in the standard two queen beds room. Watch out for the closet door because there isn't a door stopper and it swung back on top of my foot and took some skin off. There's free WiFi in the room.
The pool was closed on the first night, but was open on the second night. I don't think it's big enough for the number of guests this hotel holds with 1000 + rooms. The fitness/ health/ gym room is very small for such a big hotel. I went in to work out and ALL of the machines were taken. Oh well. I took bottled water from the fridge in the health spa for free on the way out. They will give you towels there. The hotel spa was fully booked so I was referred to Kalani Spa in the main lobby area where there are a strip of stores as well.
Is good. It's right across from Union Station. There are restaurants within walking distance and it's connected to the PATH. Go down the escalator to the PATH for food courts, Starbucks, etc. If you forget anything, don't pay the high prices at the hotel. Go into the path and buy stuff from Shoppers Drug Mart. I bought snacks, lotion, and face scrub from there.
Was simple. I just SMS that I was checking out, but I felt a bit of pressure and anxiety because they start messaging you at 6:40 to check out. That's not necessary. Guests know they have to check out. Checkout is at 12 pm. Check in is at 3pm.
The concierge, Ms. Stacey Mossman made all the difference. What a trip and we have been going to the Fairmont yearly for a long time. A bottle of wine which was not expected at all. Booking Benihana which we could not because it was fully booked for the date we wanted. All in all, it was a very lovely memorable trip even though they are currently working on the ground floor.
Excellent service from the friendly staff. The staff reviewed my special requests for a down free room and food allergies were noted and accommodated. The room was cozy and very comfortable. I had a wonderful stay in central Toronto at the Royal York, will definitely return.
The staff, the service and the accomodations were great. Location was perfect to activities that the family attended. We received room upgrade upon arrival which was perfect as it gave us that extra bit more space for the family to feel cozy.....and the kids really enjoyed the pool. Would highly recommend.
The staff and service of this hotel is spot on. The library bar is elegant and relaxing for a cocktail. The room service food was quality and very yummy ! The coffee was delicious and even the jams that they give you are so good and made with real sugar from Austria. The bathroom toiletries are top of the line I liked them so much I found Le Labo in the city and purchased( very expensive ) worth every penny. This hotel has all of the nooks and crannies down to perfection. The pool is gorgeous and very clean. I stayed 3 nights and although the remodeled room is beautiful and nicely designed it falls very short on sound proof. Every evening and morning I could hear doors slamming and people chatting in the room next to us so closely I could hear the conversation which was pretty rated xxx. I think that maybe a additional door in the hallway or some type of air filtration noise might help. We ended up getting a noise machine from the front desk which worked out well. The room we stayed in was located in the 9th floor. I think that Fairmont Royal York is doing a great job with renovations but they need to do some more things regarding the sound proofing. The best patrons are repeat patrons and if you want that, then you need to give them an great nights sleep. Overall I really enjoyed the hotel.