The Adelaide Hotel Toronto
What We Love
- Guestrooms are the city’s most spacious (ranging from 550 to 1,300 square feet); even the smallest could moonlight as suites
- Unimpeachable white glove service
- Chocolates and bottled water come with turn-down service
- READ MORE: 72 Hours in Ontario
What To Know
- This property is popular among business travelers
- Location on a congested, busy street in the city’s financial heart favors convenience over beauty and romance
- High-luxury, bling-heavy decor is not for those looking for the light, fresh, airy or discreet. Crystal, mirrors, black marble and tufted black leather reign supreme
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
Make your way past the hotel’s porte cochere, which is adorned with a 500,000-piece cut glass and crystal mosaic mural (and on most days a string of Lamborghinis and Mercedes), and you’ll be greeted by the scent of caviar and champagne wafting through the lobby. (The exclusive fragrance and the so-called “scent installation” were fashioned by local perfumer Tracy Pepe, of Nose Knows.) Similarly luxurious are the lobby’s gleaming marble floors and black crystal chandeliers — a color scheme that seems to take its cue from the Visa Black Card. But most striking is the enormous 1,322-pound Swarovski crystal cherry blossom installation that blooms (and blinds) from behind the front desk.
Bed and Bath
Even standard guestrooms, which start at 550 square feet, feel like suites. Each has high ceilings, plush Italian Bellini linens, tufted leather headboards, fresh orchids, floor-to-ceiling windows and iPod/iPhone/iPad systems. The decor and color scheme (whites, slate-grays, espresso-browns and gleaming beluga caviar–blacks) give the accommodations a strong, masculine and expensive look. The suites seem fashioned for trysting tycoons, with fireplaces and white leather club chairs. The bathrooms are equally large and luxe: The in-mirror TVs are perfect for a soak and a sitcom, and even the bath products (packaged under the name Trump, in case you missed it) are presented on a silver platter.
The sort of place where Gordon Gekko types celebrate closings over wagyu striploin, the America restaurant, on the hotel’s 31st floor, is as flashy the rest of the property, with 24-foot ceilings, heavy velvet curtains and a floor-to-ceiling 1,000-bottle wine wall fashioned after the collection of skyscrapers beyond. Chef Markus Bestig’s seafood-meets-steakhouse menu puts the spotlight on designer protein (think Nova Scotia lobster and local Wellington County beef tenderloin). When the weather is clement, book a table on the outdoor terrace, which has spectacular views of an ever-expanding skyline. Just next door is the two-story PureBeauty Salon and Spa. It features an enormous reception counter made of solid Jerusalem quartz, a 65-foot lap pool that was inspired by 19th-century Russian quartz baths, and a list of de rigueur treatments (facials, manicures, etc.) that use quartz-based products.
In the Area
Catch a performance of the Toronto Symphony Orchestra or, in the early fall, a selection of standout movies during the Toronto International Film Festival, at the bell-shaped Roy Thomson Hall. The Trump Toronto is a Platinum Card’s throw away from an abundance of excellent restaurants. Try Gabardine Fine Grub and Libations, a snug and festive gastropub serving refined comfort food (try the Chinese BBQ pork or the Ontario whitefish tacos). For a latte and pastry, forget Starbucks and make a beeline for Dineen Coffee Company. And if you want a dose of some culture, visit the Design Exchange’s permanent collection highlights, an eclectic mix of decorative arts, graphic design, furniture and housewares.
How to Get There
It's a very nice hotel - but then it should be given the price and the brand. However, at this price point you expect something to be wow. I didn't find anything to be wow, and I was quite surprised to find a few things to be a bit off. Rated this 3 because it genuinely is “average” in its class.
- design of the rooms 'makes the worst' of the space. In particular the tiny toilet had a door behind the bathroom door which created 'door clash'. Getting to the toilet in the dark is kind of a 'hotel room' basic. Why make that hard in a 500sq ft room?
- the desk leather had been partly torn away which looked terrible, just in the place your eyes rest for a long time in the room. Not hotel room should be left visibly damaged by a previous guest - it feels 'dirty'. In a St Regis, this is sloppy.
- the do not disturb button is part of a single touch pad with the main light switch. Touch it incorrectly by half a centimetre and accidentally ensure that you get no maid service. That happened to me, although it was corrected quickly at 8pm when I realised what happened.
- when I arrived at breakfast, the woman at the desk was occupied on her on phone social media account. Again, customer facing staff in a St Regis shouldn't be doing that.
- the hotel had no running routes to suggest and didn't know the length of their own pool. Those are the sorts of details they should be on top of.
Otherwise, it's a St Regis in a decent location. If you can get a good rate, go for it. It's Toronto, so the staff are super-nice. However, if you are in the market for a hotel at this level, don't expect this to be particularly memorable.
Stayed here for several days in a 1 BR suite and would relish coming back for my next business trip. Rooms have all the amenities that you would expect. Service was generally accessible and friendly. Walls are thick and there was no noise from the outside or next door (and you could keep the room dark to sleep in). Dining and drinks at the Louix Louis was excellent (certainly not cheap) and the ambiance in there had the right energy. The pool was in good condition, though I found the water temp a little variable between my 2 different swims. The fitness center was a little underwhelming - they could use more space and more equipment (not sure why they skimped on this). Lobby lounge is a gem and bellmen are very helpful. The covered turnabout for vehicles dropping off/picking up is great for inclimate weather (we had a bit of rain).
It was a little busy during our visit and while I would've hoped for maybe a little more staff at the front desk, they managed to get thru it efficiently and didn't keep anyone waiting too much.
It was a nice hotel bed was comfy.... View was city of course restraunt was FRENCH/SPANISH inspired not my flavors tried 2 dishes salad & pasta didnt enjoy. Hotel had nice service & good location. Was fun!