4.0
Very Good 2535 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Sheraton Centre Toronto Hotel, you’ll be centrally located in Toronto, steps from Osgoode Hall and Nathan Phillips Square. This 4-star hotel is close to Canadian Broadcasting Centre and CN Tower.

Rooms

Make yourself at home in one of the 1372 air-conditioned rooms featuring iPod docking stations. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a sauna. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms.

How to Get There

Sheraton Centre Toronto Hotel
123 Queen St W
Toronto, M5H2M9 Canada

Reviews

Keeps getting worse.....yes, the bottom seems endless
luxurytraveljunkies

I am not certain what the problem is with this hotel. I have stayed at this hotel many times of the years and made my observations known:

1) Elite check-in most of the times unattended
2) Huge lines at check-in
3) Despite renovations, really tired rooms
4) Heat not working in room, freezing temperatures

If you dont want to take the chance of getting zapped by the above or are fine with staying at a sub-par property than this is your place.

For all other, I would suggest avoiding this hotel so that the message is finally received that you can not treat your customers this way.

For the hotel management: I did ask you to turn up the heat in the rooms five times, please see your Bonvoy-App chat notes since 3:30am ! And do something about your check-in process, this is not new to you.

Super Hotel in a Great Location
RobertCPickering

Super friendly staff, rooms really clean, with plenty of space. Very central for everything. The gym was superb. Restaurant was great. Putting everything together one of the best hotels I have stayed in.

A decent hotel but needs renovation/decorating
HotCharlie

There wasn’t anything wrong with this hotel, however our room was very tired & jaded looking. I did notice a poster on the door of the elevator which said they have started renovations, but this definitely hadn’t reached our room yet! Even the hallways needed a good lick of paint & looked very depressing. However, our room was large, clean, & well equipped which was the most important thing.

The staff we met were all smiley & efficient, which was a huge positive. The position of the hotel is very central which is its main USP. As it is at the moment, we wouldn’t stay here again. If we’d been allocated a newly renovated room our opinion might be different though. As a Marriott Bonvoy member I’m not sure why they would allocate us a room which badly needed attention, but they did. As I’ve said, nothing wrong with this hotel, but we didn’t really enjoy staying in a room that needed so much freshening up.