Members Recommend
Very Good 1450 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Miraj Hammam Spa by Caudalie, for its signature hammam and Gommage treatment, followed by the exotic spa lounge for Moroccan mint green tea and fresh grapes
  • High tea in the Lobby Lounge offers 68 varieties to choose from
  • The infrared sauna next to the 65-foot candlelit lap pool

What To Know

  • The hotel’s sophisticated vibe may be better suited to adults than kids
  • The indoor lap pool is the only swimming option — don't expect an outdoor pool scene
  • Valet parking is an additional $48 per day (and self-parking isn't available)
  • READ MORE: 72 Hours in Ontario


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Classic Luxury property desk Suite condominium living room cottage Villa


Luxurious, mod-Asian hotel with a prime downtown address, exotic spa and exceptional restaurant

The Look

B & H CHIL Design created a dramatic, modern-Asian sanctuary inside the Shangri-La Toronto, providing a little bit of Zen in Canada’s busiest city. A massive sculpture, called Rising, by Shanghai-based Zhang Huan, dominates the outdoor space. The lobby’s chic atmosphere begins at check-in and resonates throughout the decor. Creamy marble floors are dotted with champagne-colored leather sofas and the walls with impressive Asian paintings and tall bay windows. Dramatically lit hallways, walls covered in slubby silk and glass boxes showcasing Asian antiques all add to the Shangri-La’s gallery-like vibe.

Bed and Bath

Guestrooms are spacious, averaging 490 to 540 square feet, and the contemporary Asian influences carry through subtly amid a neutral color palette, with shades of cream, beige and chocolate brown. Upon arrival, expect a classic Chinese teapot steeping green tea, and at turndown a tasseled bookmark with an inspiring quote from Lost Horizon will be left on your pillow. Mod cons include motorized window coverings that are controlled by a light switch, Zenius Nespresso machines and in-room iPads. Marble restrooms have traditional Chinese vanities that have been modernized with L’Occitane bath products and a TV screen in the mirror.


Chef Damon Campbell oversees the hotel’s main restaurant, Bosk, which is open from breakfast (with excellent coffee from JJ Bean) through dinner. A champagne cart is wheeled to your table to start your evening meal off in style; try the ricotta and leek agnolotti with English peas, truffle pecorino and sweet corn, or the tasting menu with exceptional wine pairings. The Bar, right next to the restaurant, is where you’ll find the suits after 5 p.m. The Lobby Lounge is relaxing for high tea in the afternoon — it offers an impressive 68 varieties — and morphs into a hot spot for live music and 1930s libations come dark. Sip a French Connection (Grey Goose vodka, elderflower liqueur, and muddled white grapes, served on a proper linen cocktail napkin) while your head bounces to the Blue Band on Friday nights.

In the Area

The hotel is located on University Avenue, making it an ideal location for business travelers, looking to stay close to the Financial District, as well as theater buffs, who will find some of the country’s best stages within walking distance. Have a few laughs at Toronto’s outpost of Chicago’s cult comedy club Second City, just down the street on Mercer. Yorkville is an ideal neighborhood for shopping (it’s got Canada’s first Kate Spade boutique, for instance) and restaurants, including Trattoria Nervosa, with a patio perfect for people watching.

How to Get There

Shangri-la hotel Toronto
188 University Avenue
Toronto, M5H 0A3 Canada


4.5 Very Good 1450 Reviews
excellent service
Reviewed 5 hours ago

We stayed in a suite and got upgraded to a deluxe suite which was very nice. The staff were very professional and helpful and were able to help us in all ways. the location of the hotel is excellent and within walking distance of many of the attractions and shopping malls. They should consider having a horizon club in the hotel.

very comfortable stay with excellent, friendly, staff
Reviewed 1 day ago

great hotel, excellent staff. why does this site force me to write a minimum length review? it annoys me and will encourage me to skip it in the future, which is a shame when i really enjoyed my stay and would like to share that experience with others?

Memorable occasion
Reviewed 4 days ago

Had a family get together here in the pent house suits. I didnt spend the night there, my aunt did. But from the accommodations it was beautifully furnished very spaciousand and luxurious. The staff were friendly and courteous and the servive was amazing. I would definitely go there again.

Nothing else to say
Reviewed 5 days ago

These people know how to make you feel special.
The staff are outstanding from the valet parking to the front desk to the restaurant and even the people who answer the phones.
They took me up to my room.
I have to admit it was slightly smaller than I was expecting but they did not forget a thing here,
Everything is done up to the T's and the bathroom is magnificent.
They don't nickel and dime you here.
Coffee from the coffee machine and bottled is included.
They have a blue tooth speaker, ipad and full controls from the bed for lights and curtains.
This is a modern comfort hotel.
It should be because it's not cheap and they deliver exactly what those who are willing to pay expect. I live in the GTA and this was a special occasion and they did not disappoint.
Highly recommend!
When booking I added breakfast for 2 and valet parking.
I highly recommend these options.
Valet is the only way to go and the Bosk restaurant breakfast was very generous and excellent!

A Calm Oasis
Reviewed 5 days ago

We stayed at the Shangri-La for two nights recently and thoroughly enjoyed it. It is what you'd expect from a five star hotel and more. The room was spacious, although we were upgraded to a suite, and had a great view of the city. The staff were friendly, helpful and informative and the facilities are great. Even for a busy hotel it has a very relaxed atmosphere which works for both business or leisure. I would highly recommend a stay here and look forward to our next visit.