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Very Good 7173 Reviews
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This Hotel meets our standards
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What We Love

  • Miraj Hammam Spa by Caudalie, for its signature hammam and Gommage treatment, followed by the exotic spa lounge for Moroccan mint green tea and fresh grapes
  • High tea in the Lobby Lounge offers 68 varieties to choose from
  • The infrared sauna next to the 65-foot candlelit lap pool

What To Know

  • The hotel’s sophisticated vibe may be better suited to adults than kids
  • The indoor lap pool is the only swimming option — don't expect an outdoor pool scene
  • Valet parking is an additional $48 per day (and self-parking isn't available)
  • READ MORE: 72 Hours in Ontario


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Classic Luxury property desk Suite condominium living room cottage Villa


Luxurious, mod-Asian hotel with a prime downtown address, exotic spa and exceptional restaurant

The Look

B & H CHIL Design created a dramatic, modern-Asian sanctuary inside the Shangri-La Toronto, providing a little bit of Zen in Canada’s busiest city. A massive sculpture, called Rising, by Shanghai-based Zhang Huan, dominates the outdoor space. The lobby’s chic atmosphere begins at check-in and resonates throughout the decor. Creamy marble floors are dotted with champagne-colored leather sofas and the walls with impressive Asian paintings and tall bay windows. Dramatically lit hallways, walls covered in slubby silk and glass boxes showcasing Asian antiques all add to the Shangri-La’s gallery-like vibe.

Bed and Bath

Guestrooms are spacious, averaging 490 to 540 square feet, and the contemporary Asian influences carry through subtly amid a neutral color palette, with shades of cream, beige and chocolate brown. Upon arrival, expect a classic Chinese teapot steeping green tea, and at turndown a tasseled bookmark with an inspiring quote from Lost Horizon will be left on your pillow. Mod cons include motorized window coverings that are controlled by a light switch, Zenius Nespresso machines and in-room iPads. Marble restrooms have traditional Chinese vanities that have been modernized with L’Occitane bath products and a TV screen in the mirror.


Chef Damon Campbell oversees the hotel’s main restaurant, Bosk, which is open from breakfast (with excellent coffee from JJ Bean) through dinner. A champagne cart is wheeled to your table to start your evening meal off in style; try the ricotta and leek agnolotti with English peas, truffle pecorino and sweet corn, or the tasting menu with exceptional wine pairings. The Bar, right next to the restaurant, is where you’ll find the suits after 5 p.m. The Lobby Lounge is relaxing for high tea in the afternoon — it offers an impressive 68 varieties — and morphs into a hot spot for live music and 1930s libations come dark. Sip a French Connection (Grey Goose vodka, elderflower liqueur, and muddled white grapes, served on a proper linen cocktail napkin) while your head bounces to the Blue Band on Friday nights.

In the Area

The hotel is located on University Avenue, making it an ideal location for business travelers, looking to stay close to the Financial District, as well as theater buffs, who will find some of the country’s best stages within walking distance. Have a few laughs at Toronto’s outpost of Chicago’s cult comedy club Second City, just down the street on Mercer. Yorkville is an ideal neighborhood for shopping (it’s got Canada’s first Kate Spade boutique, for instance) and restaurants, including Trattoria Nervosa, with a patio perfect for people watching.

How to Get There

Shangri-la hotel Toronto
188 University Avenue
Toronto, M5H 0A3 Canada


Business Trip
Graeme S

Immaculate property, first class customer service from check in to departure and guest rooms of a very high quality. Not to be missed.I have stayed in other Shangri La hotels in Asia & Sydney but this is by far the best.

Great stay

My husband and I stayed at Shangri-La for two nights. We upgraded to a suite for an additional $175 per night. It was a great stay! Everyone was nice and very accommodating. We were sad to see that Shangri-La did not have any of the kimonos in the room :(

Best Hotel Experience

I recently stayed for three nights and found the experience to be the best I have ever had from a hotel or resort. The service was almost instant and always came with a welcoming staff member to ensure we were looked after. The atmosphere in the main floor lounge was comfortable and vibrant at any time of day and the food outstanding.