79%
Members Recommend
4.0
Very Good 3475 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Within walking distance of the shops, restaurants and parks of Parliament Hill
  • Afternoon tea with scones, double cream and strawberry jam in Zoé’s Lounge
  • Coloring books and crayons available for children at check-in
  • A classic look, thanks to Italian white marble, granite and Czechoslovakian crystal finishes
  • READ MORE: 72 Hours in Ontario

What To Know

  • There are family-friendly amenities here, but couples and business travelers might be more comfortable with the vibe
  • This is a quiet, classic hotel for solace seekers; stay elsewhere if you’re looking for a happening scene
  • Rooms in the West Wing have better views, but East Wing quarters offer more space
  • Self-parking is $26 per night, and valet is $38 per night
  • WiFi is $13.95 per night

Amenities

  •  Bar
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Classic Resort sofa property Suite scene cottage home living room

Overview

The Review

With a stay at Fairmont Chateau Laurier, you’ll be centrally located in Ottawa, steps from National War Memorial and Confederation Square. This 4-star hotel is close to Parliament Hill and National Gallery of Canada.

Make yourself at home in one of the 429 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a pillowtop bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Don’t miss out on recreational opportunities including a health club and an indoor pool. This hotel also features wireless Internet access (surcharge), gift shops/newsstands, and wedding services.

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel’s 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Fairmont Chateau Laurier
1 Rideau St
Ottawa, K1N 8S7 Canada

Reviews

4.0 Very Good 3475 Reviews
Disappointing stay at the Chateau Laurier
Reviewed 2 days ago

We recently stayed at this hotel and found the level of service incredibly disappointing.
Many of the floors also look very tired and dreary. We had requested a newly renovated room and ended up in one that had clearly not been renovated in a number of years. The front desk was supposed to move us but completely forgot about us. When they finally showed us another room, it was on a floor that had a weird smell and the room was exactly the same, so we just stayed in the original room. The next day, upon checkout, we called for a bell boy - waited for about 20-30 minutes - and again no one showed up so each of our young kids had to take a piece of luggage in order to make it down to the lobby. This hotel is clearly understaffed and the service is horrible. On a more positive note: Although the hotel is very tired looking on certain floors, our room was clean. The location is also very good and there is a tremendous amount of history in the hotel. After recent stays at the Fairmont Chateau Frontenac in Quebec City and the Fairmont Queen Elizabeth in Montreal, this Fairmont just does not measure up to them.

Exceptional comfort
Reviewed 3 days ago

After being very disappointed at the Vancouver waterfront Fairmont I was very very comfortable after arriving in Ottawa at 530am to a complimentary upgrade to the Fairmont club floor!!! The air conditioning was very quick and made surviving the Ottawa humidity a breeze

Total disaster
Reviewed 3 days ago

We are pretty savvy travelers and can forgive unforeseen happenings, but this was a mess. It starts with $48 a night to park, $23 for internet, moves on to the god awful interior design, followed by zero charm or warmth in the bar and restaurant, and just for fun we had the fire alarm go off at 1AM and got to get dressed and trot down nine flights of stairs. Perfect! The building itself is gorgeous, with what could be incredible public spaces, but has been ruined with possibly the worse interior design job I’ve ever witnessed. The location is good. There, I ended on a positive note.

Great hotel and great for allergies
Reviewed 3 days ago

Pick the Chateau Laurier while visiting family because of the great location and reputation. It did not dissapoint and were VERY plesantly surprised at how great they were with our son's dairy allergy in the restaurant (Wilfred's). This is now our go-to hotel in Ottawa.

Great location - more attention to detail needed
Reviewed 4 days ago

Grand looking and old fashioned hotel. Decent rooms but tiny bathroom with the deluxe room. Fabulous swimming pool and gym. Staff were pleasant but had little or no flexibility with problem solving. Breakfast quality was very good but bizarre and inefficient ‘checkin’ process each morning.