4.5
Very Good 2612 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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restaurant Resort hacienda tavern

Overview

Location

With a stay at Pillar and Post in Niagara-on-the-Lake, you’ll be minutes from Butler’s Barracks and close to Niagara Historical Society and Museum. This 4-star hotel is within close proximity of Shaw Festival Theatre and St. Vincent De Paul Church.

Rooms

Make yourself at home in one of the 122 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers body treatments and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional amenities include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get around on the complimentary shuttle, which operates within 5.00 km.

Food & Drink

Satisfy your appetite at one of the hotel’s 2 restaurants. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-out. Planning an event in Niagara-on-the-Lake? This hotel has facilities measuring 11542 square feet (1072 square meters), including meeting rooms. Free valet parking is available onsite.

How to Get There

Pillar and Post
48 John Street
Niagara-on-the-Lake, L0S1J0 Canada

Reviews

Superb Second Stay
kathellenkelly

What a lovely stay!! This is my second visit for business.
The grounds are gorgeous , the food is delicious...try the braised ribs!
Wonderful complimentary yoga classes.
We took the trolley tour and had a great time.
Clean spacious rooms.
Happy, friendly staff.
This hotel ticks every box!
Spa, gym, culinary , cleanliness , great location! Great job Pillar &Post!

just average
pags-21

the rooms need an upgrade. its nice to keep the character in the resteraunt, bar, lounge....but the rooms need to be comfortable, showers need to work and overall finishes need a serious upgrade!
resteraunt is nice but food is just ok - not great...i do like the bar!
didn't use the spa facility this time around but i do remember enjoying the hot tub area on past visits.

Honeymoon stay ruined by credit card charge
A5265PKhelena

We stayed here last week for 2 nights on our honeymoon.
The hotel is lovely as are the staff. Particular mention to Tim at the front desk who swiftly sorted out a minor issue without fuss and was absolutely delightful!!
But when we arrived in our next stop we discovered the hotel had charged us $840/£501. Thinking they had charged us for the stay rather than pre-authorisation for incidentals we contacted the hotel. They replied promptly saying this was pre-authorisation and the funds would be made available in 7-10 days. Stunned that a hotel would preauthoise that much I contacted them again after 48 hours I got a reply that a system issue meant the full cost of the stay had been pre-authorised rather than the $150 per night (which still seems high).
So we are now left short of funds for the last few days of our honeymoon.
We were planning to visit again as we really liked the hotel and area but we'll be looking elsewhere now.