Sheraton On The Falls Hotel
- Free WiFi
- Parking On Site
With a stay at Sheraton On The Falls Hotel, you’ll be centrally located in Niagara Falls, steps from Brick City and Oakes Garden Theatre. This 4-star hotel is within close proximity of Great Canadian Midway and The Fun House.
Make yourself at home in one of the 669 air-conditioned rooms featuring refrigerators. Cable television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.
Spa, Wellness & Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a nightclub or a water park (surcharge). This hotel also features complimentary wireless Internet access, concierge services, and an arcade/game room.
Food & Drink
Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
How to Get There
It was great stay for us at the Sheraton on the falls this March break 2019. From check-in to check-out. The BonVoy line got us into our room in no time. Check in staff Pardipha provided us with a room upgrade and info regarding the Waterpark, thank you. Our room had a great view and very clean. Our Housekeeping staff member, Barb or Barbara provided us with some extras to make our stay even more comfortable, you’re awesome. Also Dining at the fallsview restaurant was delicious, the staff was friendly and the seafood chef was entertaining! Those mussels were great, Thanks!
My only suggestion to BonVoy, Sheraton and the Marriott would be to give BonVoy gold, platinum + guest members complimentary free parking and free breakfast to 2 night minimum stays. We would definitely appreciate that.
Overall, it was a great end to our March break and I will recommend this hotel a go-to for any family looking for a getaway.
Steve and the girls
We took our Grandson to this hotel because of the Indoor water park . From the time we arrived, despite it being Avery busy place we were very pleased. The receptionist, porter, valets, were all great. We were pleased with the water park. Additionally the rooms were very good, wonderful view of the falls, and rooms were clean with great housekeepers. The restaurant is also great for breakfast or dinner buffet.
I can confidantly say that I will never stay at this Sheradon ever again! It's old and way out dated with over priced rooms. The bedding is the worst! There is not even sheets on the beds, it's just a bunch of scratchy, noisy blankets laid down. The pillows were SUPER flat and full of black hair. Called for new one and was brought, still old flat pillows that still seemed dirty. Beds are hard and very uncomfortable. Rooms are hot and VERY stuffy! Thermostat don't work. We stayed on the 6th floor (which is technically 8 floors up) you can hear all the street noise. People in the rooms next to me were loud, slammed doors and pounded all night long. Second night it was the same loud noise from the room above us. The hotel pool was disgusting!! Super dirty, smelled bad, things floating in it and a thick layer of film on the top. Only time kids were happy was in the indoor waterpark. Mostly all video games were broke in the lobby. I'm upset that I paid 5 star hotel price for a dirty motel like living. Buy the water park passes and stay somewhere else!
Me and my wife came on the 23 feb 2019 at the morning and our check in time is for 4 pm but they had the room ready at 10 am and they give us it early for no extra cost, the service was great and the parking is a little expensive and away from the hotel under the water park but you could walk trough the building because it’s connected.
Location is the best part about this hotel
It’s very dated for a so called 4 star
Blinds were broken and dirty
Thermostat didn’t work
Needs to be badly upgraded not to mention $35 dollars a day parking and $19.00 dollars a day for resort fee
They charge for wifi (resort fee) and I booked for 5 people to be told once I arrived that 5 people should sleep in 2 beds.
Great location and convenience to fun hill and water park but for what I paid I expect better