Marriott Niagara Falls Fallsview Hotel & Spa
- Parking On Site
With a stay at Marriott Niagara Falls Fallsview Hotel & Spa in Niagara Falls (Fallsview), you’ll be minutes from Scotiabank Convention Centre and Horseshoe Falls. This 4-star hotel is close to Bridal Veil Falls and Niagara Falls State Park.
Make yourself at home in one of the 432 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find an indoor pool, a spa tub, and a sauna. Additional features at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.
Food & Drink
Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel’s room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Niagara Falls? This hotel has facilities measuring 10000 square feet (929 square meters), including meeting rooms. Self parking (subject to charges) is available onsite.
How to Get There
If you get a falls view room it is worth it to sit and simply watch the falls from above. Ideally one gets the funicular down to the main Falls level for walking and picture taking. Check in was not great nor was overall service - this is a work-horse of Niagara - well, most hotels there are work-horses of people simply circulating in and out who come to see the Falls. For a one night, it was a good choice albeit a bit too expensive.
Hotel was in a great location so we could easily walk to the falls. We were in room 2117 with a perfect view of the falls. The light show at night was amazing. Check in was quick, valet service was efficient. We had room service for breakfast each morning and it was very good. I have no negatives for our stay and if we return will come back here!
I booked a family holiday in an almost $900 per night room. It included a king bed and a pull-out sofa bed for kids. Around noon of the first day I called the housekeeping (“At your service”) and asked for help with the sofa bed and extra bed linen for it. I was told that someone would come. Nobody showed up for the whole day after multiple requests and multiple assurances that someone would show up. We gave up. We shared some of the pillows from the king bed and worked it out... I find it unbelievable that the hotel would simply ignore such a request. To anyone, let alone someone who’s paying $900 a night.
This was just the worst example of the room services incompetence and rudeness in this hotel. We had few others.
And when I wanted to give this feedback in person rather than write it publicly, three different Marriott staff member told me to go and talk to someone else. So here we are.
Not only that I would never return to this hotel, but they are making me reconsider the whole Marriott brand. And I’ve been a gold member for many years. If such a shoddy operation can carry the Marriott brand, then the brand lost its meaning
The hotel itself is very nice and the restaurant is exceptional. We had city-view room which is cheaper. Friends had the falls-view room which is much more expensive but with a breath-taking view of Niagara Falls. The rooms, however, were identical. Our check-in experience was horrible. After being encouraged to check in early and online -- which we did -- we still had to wait three hours for our room, including two hours after the regular check-in time. The hotel did pay for our parking (2 days @ $30) and a bar bill. But it was really frustrating. The staff, though, was very professional and nice. Still ...
Spacious room had a perfect view to both sides of the falls, and nearby area. The higher floor was a great choice, to have a perfect view to the night's firework. Very romantic.
Very good and large bed for comfortable sleep.
Breakfast was good with lots of choice
Would visit again.