Hilton Niagara Falls/Fallsview Hotel & Suites
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at Hilton Niagara Falls/Fallsview Hotel & Suites, you’ll be centrally located in Niagara Falls, steps from Fallsview Casino and minutes from IMAX Theatre Niagara Falls. This 4-star hotel is close to Horseshoe Falls and Bridal Veil Falls.
Make yourself at home in one of the 965 air-conditioned rooms featuring refrigerators and MP3 docking stations. 32-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Spa, Wellness & Premium Amenities
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as an indoor pool and a waterslide. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.
Food & Drink
Enjoy a meal at one of the hotel’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.
Business & Travel Amenities
Featured amenities include wired Internet access (surcharge), a 24-hour business center, and express check-in. Self parking (subject to charges) is available onsite.
How to Get There
Karen (mid-aged black female) at the front desk was very arrogant and disrespectful during our check-in and when our travel agent specifically called her and asked her to make the necessary corrections, she hid away and refused to do her job. The manager Mr Scott kindly took over and helped us.
The room was good. Enjoyed the jet tub and the views of the falls.
Sub-par cleanliness, unrelated to construction -- in room and restaurant.
Local power outage on our first Saturday evening for 1.5 hours trapped in room, no hall lights, pitch black, no elevator, no generator, no compensation "it was the city's fault."
Parking outrageously expensive, and lot elevator not working.
General long term construction inconveniences.
Restaurants ok, but hotel hospitality felt poor.
This hotel offers a great view and is in a great location, but they definitely have to work on their issues. It is currently under renovation, so there are a lot of places that are not open or operating, and it is pretty noisy with the construction. The room they originally gave us was right next to a roof, which is where all the construction was going on. Terrible view! We had to go down to the front desk to complain, and then they put us in a better room.
The shower could have been cleaner... there was mold around the hinges and parts in the shower AND there was water leaking out of our shower onto the floor in front of the toilet. It took them 3 times/days for them to get it right and fix it (we were only there for 3 days!) Also, the closet door handle fell off! The beds which are considered “king“, were more like queen-size. When we asked about this, we were told that they are “European king“. I’ve never heard that before and I’ve traveled to Canada plenty of times. They also add on a bunch of fees, not just the tax. To your hotel bill, restaurants, etc... These fees are at the owners discretion, they are not government mandatory!! A lot of businesses in Niagara Falls do this. Shame on them!