Embassy Suites by Hilton Niagara Falls Fallsview
What We Love
- Jaw-on-the-floor views of Niagara Falls; it's just 100 yards from the river’s edge
- All-suite property and a member of Hilton Hotels and Resorts
- Elegant Keg steakhouse and bar offers falls-view dining
What To Know
- The casino is just a block away
- Indoor pool allows for swimming year-round
- Free WiFi
- Handicap Accessible
- Parking On Site
This sprawling, 525-room hotel is 42 stories high and located in bustling Niagara Falls, Ontario — just 100 yards from the river’s edge. The suites, while simple, contain two rooms with burgundy fabrics and blond wood accents, as well as spacious baths (some have jetted tubs), two flat-screen TVs and views of the famous falls that will make you want to stay right by the window. Other on-site amenities include an indoor pool, hot tubs, an outdoor sun deck, a fitness room, a lounge and a business center. The elegant Keg steakhouse and bar offers falls-view dining and an array of perfectly prepared meats such as sirloin with house teriyaki sauce and prime rib with Alaskan king crab.
In the Area
The Canadian side of Niagara Falls is overflowing with outrageous tourist attractions. The center of it all is Clifton Hill, a theme park–like neighborhood filled with family-friendly entertainments such as the 175-foot Niagara Skywheel, the Great Canadian Midway game complex and the Movieland Wax Museum of the Stars. Tour packages are offered through Embassy Suites that include boat cruises and a “journey behind the falls,” as well as visits to local wineries. For nightlife, families can check out the Oh Canada Eh? dinner show, or adults can head to the Fallsview Casino, just a five-minute walk from the hotel, and the Club Seven nightclub, also within walking distance.
How to Get There
"Mandatory 10% up-charge", "12% up-charge because we can", $90 for valet parking per day!. This is the most crooked place I can imagine. Hiding fees, up-charges and taxes wherever they can and you end up paying about 40% more than expected after they are done with you. Disgusting practice and we will not stay here again.
I have been in many Embassy Suites before and their breakfast was always good with a decent selection of bagels, donuts, croissants, an omelette cooking station etc. This one here did not even have fresh fruits and the rest of the selection was about half of what you normally would get in an Embassy Suites. Not impressed.
$90/day for valet parking?? Seriously? I am surprised they don't charge your for using the bathroom - that would be an amazing source of income and I bet many people use it frequently when they need to puke when they look at the rip-off game that this hotel plays with its guests.
On the positive side - the view of the falls was nice.
Very disappointed from the start. Booked directly through the reservation line. Asked for two rooms one being an accessible room and the other room beside it because I was the caregiver. When I arrived, I was told the reason for the differences in room rate was because I was in premium plus and the accessible room was not. Plus I could not get a room close to my friend because I was premium plus( Which I didn't ask for). After a few minutes of frustrations, the clerk directed me to other counter for help. They were very nice and was able to switch rooms within minutes. When we settled into the the accessible room there was food from previous guest inside the refrigerator, in which I had to call down for service. Also I was charge full rate for Valet parking even though they charge half price for Handicap parking on site. They parking us off site. Since then, we have been sent at least 6 invoice all charges to my VISA. When asked to verify which is correct and why they charged my VISA so many times. They said it will take anywhere for 3 to 15 days to correct it self. SO please check your invoices and VISA statement so that you are charged correctly the first time. Still waiting.
My husband and I stayed here for one night on March 23, 2019. We were in Niagara Falls for the Cuvee Grand Tasting Event.
The good: The room was very comfortable and I really enjoyed the views even though we just had a city view. (To get a Falls view was over $100 up charge for the night and was not worth it for us). Clean room and very comfortable bed. Nice friendly staff. The welcome drink was nice to arrive to after a long day at work.
The bad: Very noisy people in rooms around us led to me calling the front desk around 3am. I did hear a security person come up and speak to them but shortly after the noise returned so I did not bother calling again... I figured these people are just here to party and they will just continue to be an annoyance.
For the cost I would rather stay at a Super 8 type hotel in the future. If you are here for a once in a lifetime opportunity to see Niagara Falls and are shelling out the big dollars for a falls view room I think it would be nice, but if you just need a place to stay for a conference or event, try a less expensive option with internet and parking included.
For the amount you are paying per night I would at the very least expect internet to be included.
The cost of parking is astronomical as well $75 for valet. I guess it is Niagara Falls and this parking area is always busy so they can charge it. It would be nice if you are a guest that they would give a discount or something on the parking.