Embassy Suites by Hilton Niagara Falls Fallsview
What We Love
- Jaw-on-the-floor views of Niagara Falls; it's just 100 yards from the river’s edge
- All-suite property and a member of Hilton Hotels and Resorts
- Elegant Keg steakhouse and bar offers falls-view dining
What To Know
- The casino is just a block away
- Indoor pool allows for swimming year-round
- Free WiFi
- Parking On Site
This sprawling, 525-room hotel is 42 stories high and located in bustling Niagara Falls, Ontario — just 100 yards from the river’s edge. The suites, while simple, contain two rooms with burgundy fabrics and blond wood accents, as well as spacious baths (some have jetted tubs), two flat-screen TVs and views of the famous falls that will make you want to stay right by the window. Other on-site amenities include an indoor pool, hot tubs, an outdoor sun deck, a fitness room, a lounge and a business center. The elegant Keg steakhouse and bar offers falls-view dining and an array of perfectly prepared meats such as sirloin with house teriyaki sauce and prime rib with Alaskan king crab.
In the Area
The Canadian side of Niagara Falls is overflowing with outrageous tourist attractions. The center of it all is Clifton Hill, a theme park–like neighborhood filled with family-friendly entertainments such as the 175-foot Niagara Skywheel, the Great Canadian Midway game complex and the Movieland Wax Museum of the Stars. Tour packages are offered through Embassy Suites that include boat cruises and a “journey behind the falls,” as well as visits to local wineries. For nightlife, families can check out the Oh Canada Eh? dinner show, or adults can head to the Fallsview Casino, just a five-minute walk from the hotel, and the Club Seven nightclub, also within walking distance.
How to Get There
We just spent the night at embassy suites, it was a pleasure from checking in to enjoying a beautiful mail it to Keg
The front desk staff were great ,we order a crib and jacuzzi suite on the 29th floor facingfalls what a beautiful room .pool and hot tub were spotless lots of towels
This hotel is a great place to go with your family for a nice getaway our plan included cocktail drinks $30 of the keg and breakfast in the morning for all of us three adults and one child we had a fantastic time thank you staff and management
We arrived on a Saturday night, about dinner time, via taxi, so we were spared having to park our own vehicle, or worse, using valet. What we weren't spared was the sheer number of people in the portico, lobby, and elevator lobby.
Due to how many people were milling around, my wife and 6-year-old son stayed to the side while I got in the line to check in. Despite there being quite a line, the employees behind the counter were very friendly and efficient, and I was being helped in no time at all. There was a lot of information to digest with being a guest at the hotel, so pay attention. They gave me a sheet with all sorts of vouchers, including the ability to have breakfast, that I neglected to bring with, so don't do what I did.
The lobby is fairly spacious and modern. There's an anteroom between the actual drive-up and the lobby where you can wait for your car, but there's no seating. Directly in front of you is the check-in counter, tour information, and concierge. To the right are 2 gift shops, the restrooms, and TGI Friday's, which has an entrance to the lock bridge. To the left are the elevators, Starbucks, and another entrance to the outside.
Speaking of the elevators, this an experience by itself. As you walk towards them from the lobby, to your right is a standalone elevator that only goes to the parking garage, lobby, and the Keg restaurant on the 9th floor. If your destination is one of these three levels, you get to skip the line and go directly there. Good for you! If you're a guest, however, you have to use one of the 5 other elevators. There is an elevator specifically for guests on the 1st - 19th floors, so you also get lucky in being able to skip the majority of the crowd. The remaining elevators are for floors 20 and up. There's another anteroom that services the freight elevator, a much, much larger car that can handle multiple luggage racks and lots of people. Thoughtfully, the hotel put one of the lighted indicators over the door to the anteroom because this elevator is hidden from sight, and it's hard to see if it's available. On the night we went, we got to experience the elevator police. This was pretty much hotel staff, one assigned to each of the elevator doors in the lobby, and another one in each elevator, controlling the crowds. Because all the elevators go to the 9th floor restaurant, and because it was dinner time, and because it was a Saturday night, the elevator situation was ridiculous. To be honest, though, this was probably only our only complaint about our stay. Once crowds *did* clear out, however, the elevators were as smooth as anywhere else.
We got to our room, which was on the 40th floor. We did pay the upcharge to get a room with a view of the falls, and we highly, highly recommend it. Usually, upon entering a new room, our 6-year-old has to turn on all the lights. This time, we made him stop, and we all rushed to the main bedroom. The room was set up so that the curtains were open, and what a view. The falls were lit, the city was spread out below, and it was just a gorgeous view. We stood there for quite a while just taking it in, not even undressing or making ourselves comfortable. There was even a "wow" from the kid unit. Waking up the next day was just as beautiful. The sun rose from down the river, and it was a clear, crisp day. The falls were green and thundering, and the mist created a rainbow around the bridge of the same name. I could have spent hours just watching.
The room was great. We had a slight hallway due to the corner placement, but it was big enough to handle suitcases without being cramped. The living room had the requisite pullout, TV, fridge, microwave, etc. The pullout was different from any other one we had experienced. Instead of the person sleeping with their head at the back of the couch, they instead sleep the length of the couch. The pullout was one single unit, including the seat cushions, which made it nice in that there wasn't a bunch of things to find places for. It did, however, make sitting an experience.
The bathroom was huge, with a glass enclosure for the shower. There were switches galore for the light, fan, shower light, and even a nightlight under the mirror, which I thought was a nice touch.
The main room was a standard Embassy layout, with a comfortable king bed, 2 nightstands, the dresser, and a luggage rack. We had a great surprise when we returned from dinner and found turn-down service complete with actual minty mints on the pillows.
In summary, this is a huge tourist destination hotel for the restaurants and views, and as such, the crowds can get overwhelming. This is the only downside, though. The rest of the stay was fantastic, and I recommend springing for the view of the falls.
This was a great mini vacation for us. The kids loved the view and swimming in the pool. The activities that we thought were free (mini putt and maze of mirrors) was not. They wanted us to pay $10 per person. We didn’t make it to the evening reception but it looked like there was munchies there as well as drinks.
We did not have a car to park, so I won't moan about the cost of that like others.
I booked online, joined Hilton club for free, and the price quoted when I booked in August was what we paid on check-out in December.
A few days before arrival I got an email where I could pick my room. I chose 2809 and it was such a beautiful view of both Falls!
The room itself was huge, with a sitting room at the entrance, with tv, desk and large sofa. Then there is a small hallway with a bar area on one side, and another vanity outside the bathroom on the other.
Bathroom had large jetted tub and sink, then a separate toilet and shower area.
Bedroom had 2 queen beds, tv, chair, mini fridge,microwave, closet and that gorgeous view out a large window! It was all clean and a comfortable temperature.
If I had a complaint it would be there was only one chair, and the bed was so close to the window you had to sit on it to take in the view. I'd prefer 2 chairs and a small table by the window.
One real issue was the phone ringing early (well before 8 a.m) every morning with no one on the other end. It was like maid service was checking to see if your still in there?? Take the phone off the hook if you plan to sleep in.
As Hilton members we received free wifi, two free drinks and snacks from 4-6pm, various coupons - $30 off at The Keg - but still an expensive meal!
Free breakfast was just fine and all you need to start the day. Friendly breakfast staff!
Clean, which is my main criteria. Spacious, room for the family and nice chairs to sit in or sleep in. Pool was warm, hot tub was AWESOME. Parking was a little crowded, odd angles in sub structure. Free though. Breakfast was skimpy. I like waffles and there are none.