Embassy Suites by Hilton Niagara Falls Fallsview
What We Love
- Jaw-on-the-floor views of Niagara Falls; it's just 100 yards from the river’s edge
- All-suite property and a member of Hilton Hotels and Resorts
- Elegant Keg steakhouse and bar offers falls-view dining
What To Know
- The casino is just a block away
- Indoor pool allows for swimming year-round
- Free WiFi
- Handicap Accessible
- Parking On Site
This sprawling, 525-room hotel is 42 stories high and located in bustling Niagara Falls, Ontario — just 100 yards from the river’s edge. The suites, while simple, contain two rooms with burgundy fabrics and blond wood accents, as well as spacious baths (some have jetted tubs), two flat-screen TVs and views of the famous falls that will make you want to stay right by the window. Other on-site amenities include an indoor pool, hot tubs, an outdoor sun deck, a fitness room, a lounge and a business center. The elegant Keg steakhouse and bar offers falls-view dining and an array of perfectly prepared meats such as sirloin with house teriyaki sauce and prime rib with Alaskan king crab.
In the Area
The Canadian side of Niagara Falls is overflowing with outrageous tourist attractions. The center of it all is Clifton Hill, a theme park–like neighborhood filled with family-friendly entertainments such as the 175-foot Niagara Skywheel, the Great Canadian Midway game complex and the Movieland Wax Museum of the Stars. Tour packages are offered through Embassy Suites that include boat cruises and a “journey behind the falls,” as well as visits to local wineries. For nightlife, families can check out the Oh Canada Eh? dinner show, or adults can head to the Fallsview Casino, just a five-minute walk from the hotel, and the Club Seven nightclub, also within walking distance.
How to Get There
parking cost $70.00, regular parking in the area is $25.00/day. it is over price for parking. we paid almost $500.00/night for falls view suite, but end up was given 24 floor and worst part is can't even see the full fall and fireworks.
We stayed on the U.S. side of the falls on our first night but wanted to see them from the Canadian side the next night, so we crossed over and booked the Embassy Suites. If hustle and bustle is your thing, this is your place. I have a feeling most of the hotels on the Canadian side of the falls is pretty crazy, though. Getting into Canada was a pain, and they decided to search our car, but once we were over, we drove straight to the hotel. You have to use the valet if you park at the hotel. Parking was expensive ($50 U.S.) and it was actually off-site parking. You had to take a shuttle to get to your car. The hotel was nice, and our falls view was great! We were not disappointed in that at all. We don't like huge crowds, but getting those views of the falls made it all worth it!
We arrived around 5p as two couples. Upon arriving, the valets allowed us to park while we unloaded the car and checked in. We are Hilton Diamond members and ended up having to wait in the regular check in line because the other desk was closed for the evening. We waited in line for 20 minutes. The woman who was checking us in was new and clearly not ready to be put by herself yet. She tried to pass the time she was waiting for someone to help her by flirting with my boyfriend..cute. After the 10 minute check in process, we moved on to wait in the line for the elevator....Be prepared to add time to your day waiting for the elevators. We finally made it to our room, dropped our bags off and went to park that car. We ended up parking next door for significantly less money. It was a quick walk to park the car and pick it up. The room was clean and comfortable, but had definitely been used a lot. We did not upgrade to a higher room type, but still had a great view of the falls.
Upon returning to the hotel, the other couple we were with were at the hotel bar in the lobby. We used our vouchers there and overall received decent service. They said they had tried to go to the Managers Reception but the crowd there had eaten everything in sight and were extremely loud and rude. We later went to The Keg for dinner. The service and food was very good.
On our last night, we decided that we went back to the bar in the lobby. We were hoping that we would be able to order dinner there, but they did not offer it. The bartender was also unable to put in reservations, we would have to go and put our names in upstairs. My boyfriend went up and was told it would be an hour and a forty five minute wait. He put his name in and returned to the lobby bar. We were both almost finished our drinks, so we decided to go walk around a bit while we were waiting. We went down to the falls, then walked out to the Ontario Power Company building. We were almost back when my boyfriend got a message saying that our table was ready at the Keg. It had only been 45 minutes, but we rushed back. While on our way, my boyfriend attempted to call the restaurant back to tell them that we were on our way. He was transferred a few times and eventually ended up leaving a message. When we made it back, we waited for the elevator and went straight to The Keg. The two hosts working were two of the rudest employees that the hotel employs. My boyfriend gave his name and they told him that they had given away the table as we did not come right away. He explained what had happened. The hosts told him that they would put him back on the list, there was a two hour wait now. We eventually were sat and had dinner.
Frankly, the hotel is nothing more than a room and table factory that charges absurd prices because they can. We will not return nor recommend it to anyone. We went to the spa at the Marriott next door and were treated better as day guests than we were treated as guest who stayed a long weekend at this poor excuse of an Embassy.
We stayed here for just overnight. The room was really big and we'll laid out. It was super clean and have a great smell. We also had incredible views of the Falls from our room! Only negative, didn't really enjoy the breakfast that much but happy that it was included.
Great room. See both falls. But bad event for the breakfast. Not great compare with the other location of Embassy. The check in is great Hhorner staff is very helpful. But breakfast and dinning are bad. We do not think to return to this hotel. No communication between each staff department. My sleep was interrupted. Never want to book again.