4.5
Very Good 1273 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
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Overview

Location

With a stay at The Westin Cleveland Downtown, you’ll be centrally located in Cleveland, walking distance from Cleveland Convention Center and close to Great Lakes Science Center. This 4-star hotel is within close proximity of Rock and Roll Hall of Fame and FirstEnergy Stadium.

Rooms

Make yourself at home in one of the 484 air-conditioned rooms featuring refrigerators and LCD televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless Internet access (surcharge) and concierge services. This hotel also features gift shops/newsstands and wedding services.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has 20000 square feet (1858 square meters) of space consisting of a conference center and meeting rooms. RV/bus/truck parking is available onsite.

How to Get There

The Westin Cleveland Downtown
777 Saint Clair Ave Ne
Cleveland, OH 44114 United States

Reviews

4.5 Very Good 1273 Reviews
Starbucks
Reviewed 5 days ago

It's a busy location, but I've been lucky enough to have good service this past visit. Nonetheless, the baristas and cashiers are gems and you can get your caffeine as needed. Waki remembered my drink and was very kind. Thank you Starbucks Westin for a great experience.

Great Hotel
Reviewed 1 week ago

I stayed here on a business trip. The rooms were clean and comfortable. I had a pleasant stay. This hotel is in a great location. The staff are very nice and informative. No problems and no complaints about anything.

Very Nice, Would Return
Reviewed 2 weeks ago

We booked at the Westin through our Marriott points. Pleasantly surprised to hear from the hotel the week before our arrival via email to see if we had any special requests. Asked for a higher floor room with a nice view and they came through, even upgrading us to the club floor. This gave us access to the club lounge where we enjoyed complimentary happy hour drinks and snacks, as well as breakfast. Thank you!

All employees were very kind that we came into contact with, which included valet services and the front desk. The person checking us in was helpful and informative and thanked us for our loyalty to the brand.

This hotel’s location was good for us as we had short Uber rides to the theater, restaurants, and the casino. During warmer weather we could have walked during the day, but would still take Uber after dark.

We would be happy to return to this Westin.

Feels Tired
Reviewed 2 weeks ago

No big complaints here. In fact, one of the managers, Tremaine was especially gracious and helpful in adjusting a problem on my folio. He’s a keeper. Great empathy for guests. Thank you. But overall, the hotel is in need of some renovation and sprucing up.

A fantastic hotel
Reviewed 3 weeks ago

My wife and I just stayed here and we had a great time. The entire staff was great. Room was clean and comfortable. The restaurant was great, room service was great. Nothing by high marks for all of them... Great job everyone!!!!