4.5
Very Good 727 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
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Overview

Location

A stay at Metropolitan at The 9, Autograph Collection places you in the heart of Cleveland, walking distance from Cathedral of St. John the Evangelist and Cleveland Arcade. This 4-star hotel is within close proximity of Allen Theatre and Quicken Loans Arena.

Rooms

Make yourself at home in one of the 156 air-conditioned rooms featuring iPod docking stations and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Enjoy recreation amenities such as a health club or take in the view from a rooftop terrace. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Food & Drink

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel’s room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.

Business & Travel Amenities

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has facilities measuring 14000 square feet (1260 square meters), including meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Metropolitan at The 9, Autograph Collection
2017 E 9th St
Cleveland, OH 44115 United States

Reviews

4.5 Very Good 727 Reviews
Did not honor guaranteed reservation, then registered a more important guest while i watched
Reviewed 4 days ago

I am an entrepreneur and travel a few weeks a month to major cities where I have businesses. I had come to Cleveland early to watch a friend who plays for the Cleveland Browns. When I was in town earlier, I had had a drink a in their cool bar the Ledger and decided I would stay there on my next visit to Cleveland. i made a reservation 3 weeks early through Expedia and prepaid.When I arrived, I valeted my car, the bellman brought my luggage in. When i tried to checked in, I was delegated to the Manager who told me, he was sold out and had moved me for one night to another Marriott hotel and after that one night I could move back. Then if that was not insulting enough, while I was standing there, registered a more important guest while i watched. I asked why he had a room and the manager essentially said, the other guest was more important than me. I have never been treated that way at a top tier property even more disappointing a Marriott property. Very poor form.

A little disappointed
Reviewed 7 days ago

We stayed at The 9 following a Cavs game. When we checked in, there was a long, confusing line to park our car in the valet parking. Once we had our car with the valet, we had to walk through a cloud of smokers huddling under the heat lamps outside the front entrance, there was no choice except to walk through the cloud of smoke. Once inside, the check-in process was very smooth and the staff was very friendly. Room was very clean, the shower is in the middle of the room which was a little unique.

We returned to our room after the game and had a lovely drink in The Vault bar which was a very unique environment.

Overnight at 2am we had several knocks at the door, the second knocks announced "housekeeping". We got up and an employee was offering extra blankets which we had not requested. Instead of apologizing, the employee stated loudly "are you kidding me?". The rest of the night was uneventful and the bed was very comfortable.

On departure, we once again had to Wade through some smokers and the scent of smoke was so strong it was wafting through the revolving door into the lobby.

Overall, we had a pleasant stay but for the price per night we will likely consider a different hotel in the future.

Please consider moving your smoking area! That was truly the worst part and it was unavoidable which was very frustrating.

An Iconic Hotel and Experience!
Reviewed 7 days ago

I was in Cleveland for business and stayed that the 9 Hotel. This was a fantastic experience, with great amenities and staff! Teddy at the front desk did everything possible to ensure my room and stay were flawless. Heather, Lindsey, and Micheal made having dinner at the Ledger and Haven great. When I left TK was right there to make sure my stay was what I expected. This is amazing property with an equally amazing staff. Keep up the good work!

Was there the night of NFL player domestic abuse
Reviewed 2 weeks ago

I remember the night very well ! I was sleeping and heard a roar in the hallway in the early morning hours back in February this year . Screaming, yelling and cursing and no security. I came down to the lobby to complain and the front desk and they said that she couldn’t call security because the GM of the hotel wouldn’t allow security to be called because of the Johnny manziel incidents . She basically said that they needed to protect nfl players because they didn’t want the Hotel to get in trouble with the media. TOTAL BS!!!! The cops eventually showed up and at that point I went back to bed. Never heard anything about it until now . Just a disgraceful hotel with terrible protocols . They are supposed to protect their guests !! Not put them in danger !! I could have been hurt ... anyone in the hotel could have been hurt because of this hotels negligence. I’m sure lawsuits will be filed against the 9 after the video had come out and how no security was called ! The hotel is just a party hotel with little hoochies running around , underage drinking , domestic abuse /fights, no security . This is not a safe environment... ‘ I HIGHLY RECOMMEND NOT TO STAY HERE unless you don’t care for your safety or well being !! Service sucks too !!

Cleveland Anita Baker
Reviewed 2 weeks ago

I really enjoyed my stay. The hotel is beautiful and the staff was very friendly and helpful. The bed is very comfortable hard to get out of. I was very impressed and cant wait to visit again on the spring so that I can truly enjoy Downtown Cleveland and the Nightlife.