Quinta Real Huatulco
What We Love
- The chic white-on-white décor blended with traditional thatched-roof Mexican charm
- The astounding views of the bay, visible from most points of the hotel
- Lots of stylish areas for lounging, including the open-air Sky Lounge and white canopied daybeds
What To Know
- With international air access to Huatulco limited and driving from Oaxaca hair-raising, the town can be challenging to reach
- There’s a fee for WiFi of around $15 USD per day
- Breakfast isn’t included in the rate
- Free WiFi
- Parking On Site
- Room Service
This sophisticated, Mediterranean-meets-Moorish-style resort is the supermodel of Huatulco, exuding an air of effortless beauty as she looks down from her clifftop setting overlooking lovely Tangolunda Bay, one of nine bays that make up the town. The 28-room hotel, with its distinctive white domes and open-plan lounging areas, is all about decadent living, featuring jacuzzis in each guest room, Arabian Nights-style décor and the Sky Lounge, set at the highest point of the hotel between the mountains and the sea. There are also two pools and a tennis court, for jetsetters who can tear themselves away from cocktails in their clifftop cabana.
In the Area
Much like its southeastern cousin Cancun, Huatulco was targeted for development in the 1980s by the Mexican government as a future tourist destination, but that hasn’t diminished the charms of this community of nine bays on Oaxaca’s ruggedly beautiful Pacific coast. Sample some of the region’s famous cuisine at Terracotta, a restaurant inside the Mision de los Arcos hotel known for its delicious renditions of traditional dishes like tortilla soup and Veracruz-style fish. In the afternoon, tour the bays by boat with Huatulco Water Sports. If golf’s your bag, the Tangolunda Golf Course comes highly recommended.
How to Get There
Everything was great, top notch restaurant and food, great service, but they were lacking personnel, that translated into up to an hour's wait for each meal. Otherwise great rooms and accommodations, not to crowded just perfect.
Just not at all what I would usually do but circumstances ended us here. It exceeded my expectations by somewhat. Just so relaxing and comfortable. We felt so relaxed after our stay. The setting was idyllic and service to match. A real treat.
The hotel is located in front of the beach with beautiful views to the Huatulco bay. Staff is friendly and service is very good. Our room had a private pool with a beautiful view and a terrace with a great "hamaca". Rooms are nice but they look and fell quite old with an 80´s decoration. The pool and the beach are very nice. Service at the pool is very poor since we had to stand up and look for someone to set our pool lounges or to bring us something to eat or drink.
The good: we received really extraordinary service from the room service staff and the servers at the restaurant and the pool bar. Kind, caring, wonderful people.
The bad: during the course of our 5-night stay the Air Conditioner kept tripping out every day, and we had to keep calling to reset it. We didn't think it was a big deal; I know the tropical seaside air is rough on machinery, maybe it was a sensitive breaker or something. But- the night before we left, we got to chatting with the maintenance man when he came reset the A/C yet again, he told us that a critical part in our A/C unit had failed, and they were doing a patch job to reset it every time it failed until the unit could repaired.
So we called the front desk yet again, asked them why they kept us in that room for 5 days with a broken A/C unit when there were so many other vacant rooms on the property. So she offered to move us to an upgraded room with a private pool. Why bother then? it was 10:00pm and we were leaving in the morning. (WHY WAS THIS NONE DONE SOONER?? They knew the A/C unit was broken. Seems like common sense.) So, we told her we wanted to have a quick chat with the manager in the morning.
In the morning we were told the GM was off the property and unavailable to see us. (He was off the property at check out time on Friday with the weekend coming up? AND HIS CAR WAS PARKED OUT FRONT??? Maybe hide your car when you try to sell a story like that.) We have worked out entire lives in service industry, and we know what's appropriate. It was totally inexcusable that he hid from us.
Their concession to us for our trouble was to cover our ride to the airport, which was 230 pesos, or about 12 bucks. Thanks a lot.....
Such a disappointing experience, especially considering what we paid to stay there. Management at Quinta Real is sloppy and inconsiderate. Avoid....
Tranquil, meravellós, personal molt atent. La piscina molt bonica. Tornarem segur, molt recomanable!
Quiet, a paradise, very friendly staff. Amazing swiming pool. We will come back, for sure. Recommendable.