The Ritz-Carlton Residences, Waikiki Beach
What We Love
- Admiring the views of Waikiki—the town and the beach—from the 8th-floor infinity pool
- Sampling delicacies at the on-site Dean & Deluca emporium, BLT Market, and Sushi Sho restaurants
- Getting a full-body hawaiian treatment at the spa, complete with foot soap and scalp massage
What To Know
- Children are welcome, but there are no special kid activities or pools
- Waikiki Beach is less than a half mile away
- No smoking is allowed anywhere on the resort
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
Although not technically a hotel, this tower overlooking Waikiki Beach offers nightly rates for some of its 307 residences, which range from 463-square-foot kitchenette studios to generous three-bedroom apartments. All have floor-to-ceiling windows with views of the Pacific Ocean and were decorated in an urban yet summery style by designer Jon Brent, who chose rich fabrics in off-white and gray hues complemented by polished wood furnishings and white Tibetan marble for the spacious bathrooms. New York City-based Guerin Glass Architects designed the striking building, which features fin-like geometric details on its facade and sweeping, glass-clad common areas. A highlight of the property is an 8th-floor infinity pool with views of Waikiki’s lush landscape backed by the water—making up for the hotel’s lack of direct beach access. The food program is equally noteworthy: an outpost of Laurent Tourondel’s BLT Market, which serves farm-fresh ingredients, is the main restaurant, while Sushi Sho, a 10-seat venue covered in local koa wood, serves chef Keiji Nakazawa’s sophisticated Edomae-style sushi, where the fish is aged for up to two weeks. Rounding out these great options is Hawaii’s first Dean & Deluca market.
In the Area
A visit to Waikiki Beach, just minutes from the resort, is a must, but don’t miss out on the legendary surf culture of Oahu’s North Shore, about an hour away by car. On the way there, stop at the 1962 USS Arizona Memorial, site of the pivotal attack on Pearl Harbor. Back in town, check out the Honolulu Museum of Art, whose permanent collection consists of more than 50,000 Asian, American, and European works, including thousands of pieces representing Polynesia’s culture. Shoppers will be happy to know that the Ritz-Carlton is right behind Luxury Row, a tree-studded lane whose tenants include names like Chanel, Miu Miu, and Coach. For a more casual shopping experience, head to the open-air Waikiki Beach Walk, home to beach-friendly brands like Quicksilver and Island Sole.
How to Get There
This was our first time staying at this property and we were sad to leave. From the moment you arrive to the moment you leave the level of service cannot be matched.
All staff members are very welcoming, hospitable, knowledgable, caring, and reliable. No need for reminders here. Particularly Yasu and Coco at the front desk who took really good care of us and our concerns.
Lots of options around for food. Check Dean and Deluca downstairs for fresh coffee and snacks. Skip the long line up at 6:30 am as it is for ppl buying the bags not coffee.
We cant wait to come back. Thank you RC staff for taking good care.
What can a say other than a disappointing stay. So far it’s been not so good and everyday it gets a little worse.
Lots of lip service & none sense talk honestly we have not heard anything like it, so fake it hurts.
Have to eat at other hotels as the kitchen can’t knock up a gluten free meal.
We contacted the hotel ahead of schedule to ensure gluten free meals were available. We were advised that there were GF meals and that the hotel is accommodating by customising meals where possible if they are not specifically gluten free. On arrival we have found this to be a lie. The room service manager has tried to help us and has gone out of her way to get us some meals and some GF pasta. However when I tried to order lunch today the kitchen at the restaurant told us they couldn’t help us and recommended we spoke to Conceirge about finding somewhere else to eat. Breakfast is really limited to GF toast and when we asked the chefs if they would do a pancake for our son they refused. We even went to a grocery store to buy a GF pancake mix and they refused to cook it. So we have been attending the Hilton Hotel instead for meals, we also asked for help from the area manager but they can’t help neither. This is a really painful experience.
To top it off we came back to the hotel pool this afternoon and moved one of the sun beds a few inches the pool attendant fell over herself to advise “ you are not allowed to move the sun beds”. First trip to Hawaii and this place has destroyed it. I won’t be coming back.
We loved our time at the Ritz-Carlton Residences. Rooms are beautiful, loved having in-room laundry with two kids in tow, everyone is very kind and accommodating.
Loved that the pool staff was there if you needed them but not overly pushy to sell food and beverage. Loved the delicious lemonade by the front desk-after coming in dusty from hikes it really hit the spot. Free ice cream by the pool every day made everyone happy.
Valet isn't an easy gig and everyone at the front is SO friendly and do a great job greeting every single guest.
The one small complaint was the housekeeping service was quite inconsistent. The front desk double checked upon our arrival that the bedding had been changed to hypoallergenic bedding per our request. Each day it was an adventure to see if I would wake up feeling stuffy (if the bedding had not been hypoallergenic) or completely clear (if they had followed directives). This changed daily. With two children, turn down service at 9:00PM doesn't work for us and on our first two days, room service didn't arrive until 4:30PM. Some days it was a professional Ritz Carlton quality job, some days not so much.
These are true first world problems that were easily solved with nasal spray and a bit of patience. Overall it was a delightful stay and we would stay here again.