The Laylow, Autograph Collection
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at The Laylow, Autograph Collection in Honolulu (Waikiki), you’ll be minutes from Royal Hawaiian Center and close to University of Hawaii at Manoa. This 4-star hotel is within close proximity of U.S. Army Museum of Hawai’i and Fort DeRussy.
Make yourself at home in one of the 251 air-conditioned rooms featuring refrigerators and LED televisions. Rooms have private balconies. 50-inch Smart televisions with premium TV channels provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Food & Drink
Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and room service (during limited hours) is provided. Relax with your favorite drink at a bar/lounge or a poolside bar.
Business & Travel Amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
How to Get There
We spent two nights at the Laylow on our way to Tahiti. We wanted a good location, which this is but we also thought that it would be nice and relaxing, which it isn’t.
The hotel is very well located for shopping, dining and exploring Waikiki but the area where it is located is very busy and noisy!
Our room was on the 8th floor and you could hear a lot of road noise and deliveries starting around 6am every morning.
If you are a light sleeper you should look at getting a room on a higher floor.
Only other issue is the lack of recognition for Marriott Bonvoy Elite members. We requested a late checkout and the best they would offer was a half hour extension where most Marriott properties offer an hour or two!
Family went on a staycation and choose to go Leilow in Waikiki. Looked cool and good location. The shave ice was really good and helped us cool down. The pool was small and intimate and perfect to just hang out. It was what we were looking for. The international marketplace is right there so lots of shopping and food options. Staff of hotel was good and helpful and really nice. The bartendars were not the most helpful and I had to flag them down to get a drink even at slow times. But still overall was decent enough in service.
The bed was lopsided. After the first night I woke up the next morning feeling un rested and my back felt sore. But kids were excited and we headed out first thing in the morning and spent the whole day swimming and hanging out in Waikiki. Came back after dinner exhausted and was ready to go to bed. The kids were in bed and when I jumped in the bed I realized the left side was lower than the right side. I asked my wife to jump on the bed and she said it was lopsided. At that point I was going to call to switch beds but the kids were sleeping so I just slept on the bed and woke up unrested again but we were checking out and going back home.
At this point I probably would have still gave 3 stars since the hotel stay was great, amenities were as expected and the lopsided bed probably minused one star. When I came home I recieved an email on a survey. I participated and expressed how the bed being lopsided was bad and I wouldn’t wish it upon anyone else to sleep on. I mentioned in the survey that I wanted to be contacted via email due to the lopsided bed. No one ever responded. If you are going to have me do a survey on my stay and ask for my opinion then at least follow thru and reach out to me. Not sure if hotel manager gets these survey. If they do then I fault them for not getting back to me. If the hotel managers never get the survey then what is the purpose of having us take them.
And because of this I gave a 1 star as this is a service based industry and if Marriott doesn’t take it seriously then they will lose customers because of this.
Everything about The Laylow is beautiful! An unexpected find when searching for boutique hotels in Honolulu, but what a treasure. From the moment I arrived after a long international flight from Australia I was warmly greeted and the staff were exceptional, warm, welcoming and accommodating. This really is something special.