4.0
Very Good 6439 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

Located in Honolulu (Waikiki), Sheraton Waikiki is minutes from Royal Hawaiian Center and Fort DeRussy. This 4-star hotel is close to University of Hawaii at Manoa and Diamond Head.

Rooms

Make yourself at home in one of the 1636 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Rooms have private lanais. Premium TV channels and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Take time to pamper yourself with a visit to the full-service spa. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a health club. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel’s room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Business & Travel Amenities

Featured amenities include a business center, limo/town car service, and express check-in.

How to Get There

Sheraton Waikiki
2255 Kalakaua Ave
Honolulu, HI 96815 United States

Reviews

4.0 Very Good 6439 Reviews
Excellent Service!
Reviewed 1 day ago

From the moment we checked in, the experience was terrific! The front desk Agent, Jeffrey Helsen, has excellent customer service-he was friendly, helpful and went out of his way to make our 60th Birthday celebration a memorial one!
Our room was clean and very comfortable and all the hotel staff were welcoming and kind.
Would go back for sure!!

Got engaged at this hotel, and so glad for our choice to stay here!
Reviewed 2 days ago

We got engaged on 5/18/2018 and wanted to stay at a nice hotel so we booked Sheraton. The services and the people at Sheraton went beyond my expectation.
Merima Halilov was the customer experience lead that we contacted. She made our engagement experience and stay so memorable. She spent time putting together a heart on our bed by using flower petals. In the center of it, there’s a box of chocolate, and a handwritten note card with balloons attached to it. It’s all about the detail. I would imagine other hotels would do something like that, but Sheraton and Merima were very detail oriented, which made us feel the hotel is very personable and truly care about guest experience. The chocolate had gift ribbon, and the balloons match the color of the flower petals.

Because it was a surprise, I wanted to film my fiance’s reaction to the accommodations offered by the hotel. We had ocean front view, so when I was filming, I wanted to be able to capture the ocean as the background from our room. To make that work, the curtain has to be slid away in advance. So I contacted Merima. She actually personally made a trip up to our room and made sure the curtain did not block the view of the ocean. Again, my request wasn’t very conventional, but Merima made sure everything was smooth and good to go in advance. I actually have been communicating with her for two weeks prior to our stay to coordinate and finalize plans. She’s always responsive and helpful! She’s definitely someone that Sheraton should be very proud to have and she really possesses the ideals of the hospitality industry.

I stole my fiance’s heart, but Sheraton Waikiki stole our loyalty to the hotel! We will never pick another hotel besides Sheraton Waikiki when we go to Oahu.

Great Location, best pools, and friendly to family
Reviewed 4 days ago

This will be the second time I stayed at the Sheraton Waikiki. The rooms are so small, and the tv is small. The Moana and Sheraton Waikiki have the same size TVs. pretty shameful for today's hotels. But then again this is Hawaii. The pools are nicer, they have a very crowded infiniti pool, small in my opinion. But it os really hard to find any large pools in the state of Hawaii.Marriott Kauai is the largest and nicest. Sher. Waikiki rooms are not insulated well. The best part of the Sheraton Waikiki is the lounge. It used to be a restaurant, but has been renovated into one of the best club lounges with a view I have ever seen. There is an amazing view of Diamond Head there. I would choose this hotel for kids, and the Moana Surf rider for couples. I have never stayed at the Royal Hawaiian so I can't offer a suggestion.

Great for family holiday
Reviewed 4 days ago

We arrived to the hotel on time and there was a bit of a wait to be checked in.
the response from the hotel was so good. We were upgraded to a bigger suite for no charge and facing the beach. excellent.
the service from all the workers was very welcoming and everyone we spoke to were informative and happy.
the actual place is pretty awesome, you are right on the beach, they have a massive pool with a slide and waterfall.
the position is right where you want to be for food, all the good restaurants are walking distance away.
our family had a ball.

If you love beach you should stay here.
Reviewed 1 week ago

It was family trip, as we 2 SPG gold member but we didn't get nice upgrade, only mountain view to seaside front view, Room was not bad bit large and very lovely view of mountain head and sea view. Our room toilet flash was not working nicely to got other room after 2 days, and just only one day suite room becoz of fully booked.

Frist day stay room service was not good not clean nice and not enough toilet papers even left nice tip too, but other room service was excellent so cleaning is depend on person.

My family enjoyed too much nice and large pool and open beach just in a min walk. main pool for adults only gave you super sunset view. we had club lounge access so breakfast collection was nice and cocktail menu is also good.
All staff are nice and friendly.
location is very nice except beach all shopping shops are near just walking distance and food shops too.