What We Love
- Five restaurant and lounge options
- Top-notch personalized service
- Views of Diamond Head from the Vera Wang-designed Halekulani Suite
What To Know
- The resort was renovated in 2012
- While there are plenty of indulgent services, family-friendly activities are limited
- The atmosphere is formal and classy
- Free WiFi
- Kids Club
- Parking On Site
- Room Service
When your name translates to “house befitting heaven,” there are some high standards to be met. Halekulani exceeds those standards with personalized service. In July 2012 Halekulani completed the upgrades to all guestrooms and suites, reinvigorating the hotel’s accommodations in harmony with its original, unique design themes, all built around its legendary “seven shades of white” interior color palette. Each of Halekulani’s three restaurants offers its own distinct style amid stunning views of the sea. Select from La Mer for luxurious fine dining, Orchids for casual elegance, or House Without A Key for a relaxed ambience to enjoy the sunset.
In the Area
Ever since Duke Kahanamoku started teaching malihini (newcomers) to surf, Waikiki has been the best place on Oahu to learn the ancient Hawaiian art of wave riding. Hans Hedemann Surf School will have you hanging ten in no time. To eat like a local, amble down Kapahulu Avenue and stop at Leonard’s Bakery for hot malasadas (Portuguese-style doughnuts), Waiola Shave Ice stand, Haili’s Hawaiian Foods or the Rainbow Drive-In, President Obama’s childhood favorite. Blazed by the U.S. military in 1908, the mile-long path up Diamond Head, an extinct volcano, passes concrete bunkers and barrels through a 225-foot tunnel before reaching the panoramic summit. On the beach, university-run Waikiki Aquarium harbors a diversity of marine critters, from tanks of glowing jellyfish and giant clams to endangered Hawaiian monk seals.
How to Get There
Our stay at the Halekulani Hotel was a fantastic. The staff go above and beyond expectations. The staff booked all our tours and were incredibly attentive to all our needs. The only criticism I could make is that the bathrooms are a little small. But the room we had with an ocean view was wonderful and I would not stay anywhere else in Waikiki!
Now this is a hotel
What can I say this hotel nearly ticks every box. The room, we had a king partial ocean view great room great balcony great amenities even down to providing washing powder for my smelly socks. Only issue here was the shower was small, and same with the towels.
They even provided ear plugs one night when there was going to be fireworks
This hotel is in a fabulous spot, large pool heated to a perfect temperature and we did check out pools in other hotels and they were much colder. It was never crowded plenty of seats around the pool and you never have a problem getting one. Always given bottled water around the pool and the very confortable seating around pool.
Excellent breakfast buffet as well
A one night treat which I didn't have to pay for, which leaves me incredibly grateful, one, for the generosity shown to us, and two, that I didn't have to spend my own money because I might of well just stood on a corner of Kalakaua Avenue and thrown a fist full of $100 bills into the wind.
The prices are outrageous. We were in a Diamond Head Oceanfront room, which I made the mistake of looking to see how much the rate is. The carpet was fairly dirty and the furnishings look like something Blanche Devereaux would of called "perfectly lovely" in 1987. For the rate you're paying, you would think that at least rubber slippers (flip flops) would be provided for going to the pool and beach, but no. The two things we needed, an iron/ironing board and toothbrush, weren't in the room. When my husband called for them, whoever answered the phone said "Hello, Mr. & Mrs. ______" to which my husband replied "It's actually Mr. & Mr. ______". They had both of our names assigned to our room so they should of known better. I believe another reviewer made mention of being called by her boyfriend's last name, how outdated that is, and I absolutely agree. The Do Not Disturb light didn't work, which I didn't bother to inform anyone about, because we were staying only one night and I thought reception would notify housekeeping when we checked out, but lo and behold at 8:30 in the morning while we were sleeping, housekeeping was ringing our doorbell. By the time I had gotten to the door she had already left and shouted "Sorry! I come back later!".
The bathroom: who puts an area rug in a bathroom in the tropics?!! I could almost see the mold and bacteria taunting me. The shower stall is tiny and doesn't have exactly a rainfall shower head.....a sideways drizzle shower head? Whatever it was, the water pressure was bad. The toilet looked like it was from 1956. The bath towels were just slightly larger than hand towels. As mentioned before, dental kits aren't provided and need to be requested. They don't have any dental floss/flossers. There was something called "Washing Suds". Washing for what? Were they bath salts, maybe? I don't know.
The hallways were small and had low ceilings with an exhaust system from some restaurant pointed at them leaving them smelling like hamburgers at times. They were also incredibly bland. I've seen nicer, more inviting hallways at Best Westerns. The staff are nice. That's it. Nice. They seem to have a not-always-hidden disdain for any non-guests on the property.
I don't want to make it sound like everything was terrible. I think the closet that can be accessed from both the bedroom and bathroom is clever, and the bed is extremely comfortable but it doesn't really matter WHEN HOUSEKEEPING IS WAKING YOU UP AT 8:30 IN THE MORNING BECAUSE NO ONE CAN SIMPLY CHECK TO MAKE SURE THE DO NOT DISTURB LIGHT WORKS BEFORE LETTING A GUEST STAY IN THE ROOM.
The room we were in starts, starts, at $780. That is insane. Everything should be flawless for that price. Instead, everything seemed to be filled with flaws. As we were walking down the stairs to go to Lewers Street, my husband asked me where I would recommend for someone to stay to have an amazing experience in Honolulu. I replied "Ummmmmm......Tahiti?".
Please let me give six or seven stars. The hotel is not on the best part of Waikiki beach. The rooms don't all have full ocean views. They are building a wing across the street and construction is noisy. The guests are (it seems) mostly foreign visitors. The pool is bumper to bumper chairs. And yet, in spite of all this "negative" stuff, the experience is magical. Breakfast is served overlooking the ocean. Lunch, too. Dinner at Le Mer is luxe and wonderful. The mango and melon ice pops at the pool make one want to cry when one returns home and no one brings them. This pricey hotel is a bargain and a joy all at once. Don't miss high tea - Don't.And then you are given a perfect view of Diamond Head for a kicker.
If you'd like to spend a few days in heaven, this fabulous hotel is it! From caring, hard working staff, to lovely accommodations, to beautiful orchid mosaic pool, this wonderful hotel will satisfy every vacation need. Their evening outdoor entertainment is the true Hawaiian flavor we've always dreamed about.
If you come to Honolulu, give yourself the gift of the Halekulani, you deserve it.
Special thanks to Guest Service Agent, Justin Lau, for making my milestone birthday the best ever!