4.5
Very Good 4247 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

Located in Kuta Selatan (BTDC), The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali is minutes from Bali International Convention Center and Pasifika Museum. This 5-star hotel is within close proximity of Bali Nusa Dua Convention Centre and Bali Collection Shopping Centre.

Rooms

Make yourself at home in one of the 287 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a steam room. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride on the complimentary shuttle, which operates within 1.6 km.

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

How to Get There

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
Kawasan Pariwisata Lot N2
Nusa Dua, 80363 Indonesia

Reviews

4.5 Very Good 4247 Reviews
Top Class 5 star hotel with wonderful swimming and the best concierge in the business!
339emmaw

Wonderful 5 star hotel with the most amazing swimming lagoon surrounding the hotel rooms. We had a room with lagoon access which was amazing for our 10 year old daughter to jump straight into the lagoon and swim about. Whilst at the hotel, we took part in the Epicurian Journey which was a trip to the local fish market with one of the chefs followed by a 2.5 hour cookery class and then we got to sit at a beach front table and eat the results of our cooking class! Wonderful value for the 1,100,00 IDR which we paid per person. I have to also highly commend the wonderful concierge team at The Laguna. Our daughter lost a book on our incoming flight to Bali and Danu and Lydia went above and beyond the call of duty to find the book and get it returned to our hotel room. Overall, we cannot fault the Laguna in any way, we thoroughly enjoyed our stay and will certainly be back very soon.

Very good chain hotel
488mariee

This is a very good hotel. Wonderful welcome and beautiful lobby. The grounds are lovely. The rooms are nice. The staff were very friendly. The negatives I experience was that the room had a stale stuffy smell. The Butler sent someone immediately to do what they can which was great but then it was a strong lemon smell. Later the next day it was starting to smell better but the stuffy smell was coming back. The shower looked like it could use some fresh grout and paint. On the beach I didn’t see any service until about 1:30-2:00. I figured there would be menus and service but I had so go find someone at 12:30 for lunch. I asked about dinner in the restaurant that night and was told I probably didn’t need reservations. When I arrived at 8pm i had to wait a while for the host and it just seemed overwhelmingly understaffed. They said they were booked due to the other onsite restaurant being closed. Didn’t the concierge know this when i asked about dinner reservations? One lady was very sweet and noticed a table opened and sat me, but I waited 5min and no one came to take an order or give water. I went to find someone. They food was ok.

I have really high expectations for anything 5 star. It really was a very good hotel but I would look at this more as a 4 star.

Relaxing
995careyl

My friend and I had a great time here we have never been to Bali before and we had the best time.
The staff are excellent always happy to help smiling happy people.
Food was fantastic in all the restaurants.
Spa was fantastic body scrub full pamper treatment.
thank you Laguna for such a great experience