4.5
Very Good 5053 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A super-chic, glamorous five-star hotel with three AA Rosette-awarded dining in central YorkSampling the elegant dishes at the three AA Rosette-awarded Hudson's
  • Exploring the pretty cobbled streets of York and visit the Jorvik Viking Centre to discover its fascinating roots
  • Staying in central York in a five-star hotel that overlooks the historic city walls

What To Know

  • It's a five-minute walk from the city centre
  • At night sip cocktails at the Whisky lounge
  • Guestrooms are spacious

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

A chic five-star York hotel with a luxe spa and gourmet and three AA Rosette-awarded restaurant – breakfast included

Location

A stay at The Grand Hotel & Spa places you in the heart of York, walking distance from All Saints Church and Micklegate Bar. This 5-star hotel is within close proximity of Hospitium and York Observatory.

Rooms

Make yourself at home in one of the 107 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find an indoor pool, a sauna, and a fitness center. Additional amenities at this Edwardian hotel include complimentary wireless Internet access and wedding services.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily from 7 AM to 10 AM for a fee.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in York? This hotel has 0 square feet (0 square meters) of space consisting of conference space and meeting rooms.

How to Get There

The Grand Hotel & Spa
Station Rise
York, YO1 6GD United Kingdom

Reviews

4.5 Very Good 5053 Reviews
Not quite 5 star...
DoubleScorpio

Advantages:

Excellent location, friendly, knowledgable staff, large, comfortable rooms, quality of food and drink...

Disadvantages:

When we arrived in torrential rain nobody came out to help us from our car with our luggage/ provide an umbrella. Five star hotel service? No!

Had to request water for our room on several occasions, followed up by repeat requests when it still didn't arrive!

On more than one occasion in the bar tables for four (which we needed) were occupied by a couple, meaning we had to sit outside in the corridor... at tables for two (where it was impossible to conduct a conversation amongst the whole group!). Why not consider initiating a hostess system whereby you are directed to the most appropriate table for your party size?

Often guests had to share the lift with loads of dirty linen, handymen with their equipment etc... again, not what you expect from a 5 star hotel!

Perfect Location for exploring York!
DeborahT663

This was a great....or should I say Grand hotel for exploring the city of York. You can park your car at the hotel and never need to use it again until you leave. Everything that you would want to see in New York is within walking distance. The hotel restaurant has very good food in the bar had quite a wonderful atmosphere to it. We would definitely stay there again.

Very good hotel
NYCBabeRomford

My elderly Mum and I stayed here and we got one of the accessible rooms (which she loved).
Housekeeping didn't straighten the sheets and stocks weren't often replenished - we had to call up and ask for more toilet rolls (which was a little bit astonishing for a 5* hotel).
The breakfasts were lovely (one day mum had a bit of blood in her sausages so that put her off having anything else from that section). One the last day i had to ask for tongs (for the bread) and the tray (in which the toast comes out on - as it wasn't attached to the toaster).
The blonde haired lady that greeted us every morning was lovely. It was never too much trouble for her to operate the stair lift so Mum could get up there for breakfast. I'm not sure of her name, but please can you pass my sincerest thanks onto her.
Sometimes I did feel like Mum imposed on the door staff when we asked for the lift to take her up and down the stairs to get to reception.
On our last day, we were back at about 1pm and our room hadn't been done. We had to get reception to get housekeeping to come down and do it (this was about 3pm). We'd left that room at about 8.30am to go to Betty's, so they had plenty of time. It's not like we ever left it messy.
On our last night I had to call Guest Services to check if there was a party going on in the hotel, as one of the guests started blaring out music at 11pm. I wasn't sure if it was coming from either of the rooms beside me or above me. A few minutes later they got back to me and said that it wasn't the guests either side of me, so I asked about if he'd checked above (which he hadn't, so he did). A few minutes later the music stopped. So WELL DONE on such a quick response from the evening Guest Services team that night :-)