4.5
Very Good 4975 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A super-chic, glamorous five-star hotel with three AA Rosette-awarded dining in central YorkSampling the elegant dishes at the three AA Rosette-awarded Hudson's
  • Exploring the pretty cobbled streets of York and visit the Jorvik Viking Centre to discover its fascinating roots
  • Staying in central York in a five-star hotel that overlooks the historic city walls

What To Know

  • It's a five-minute walk from the city centre
  • At night sip cocktails at the Whisky lounge
  • Guestrooms are spacious

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

A chic five-star York hotel with a luxe spa and gourmet and three AA Rosette-awarded restaurant – breakfast included

Location

A stay at The Grand Hotel & Spa places you in the heart of York, walking distance from All Saints Church and Micklegate Bar. This 5-star hotel is within close proximity of Hospitium and York Observatory.

Rooms

Make yourself at home in one of the 107 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find an indoor pool, a sauna, and a fitness center. Additional amenities at this Edwardian hotel include complimentary wireless Internet access and wedding services.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily from 7 AM to 10 AM for a fee.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in York? This hotel has 0 square feet (0 square meters) of space consisting of conference space and meeting rooms.

How to Get There

The Grand Hotel & Spa
Station Rise
York, YO1 6GD United Kingdom

Reviews

4.5 Very Good 4975 Reviews
Pleasant stay, friendly staff
Reviewed 2 days ago

Me and my sister stayed here recently on a spa and stay package. The hotel is very conveniently located close to the train station and you are met on arrival by the concierge who takes your bags and gets them sent up to your room. A bespoke one hour treatment is included in the package and we were told we did not need to specify what we wanted in advance and so were a little disappointed when we were unable to have a hot stone massage as the stones had not been heated up. However, the massage we had was very nice and the staff were very pleasant. On using the pool area we were surprised that no lockers were available to store clothing etc. The spa area had a nice pool, jacuzzi, steam room and sauna and we had nice couple of hours there.
Our room was in the new part of the hotel and was clean and modern (as you’d expect) with comfortable beds and a large bathroom with Molton Brown toiletries. Afternoon tea was included in the package and was nice although the scones were a little hard. Sahbi, the restaurant supervisor stood out as a credit to the hotel - he was very friendly, made us feel very welcome and went out of his way to ensure we were happy and had everything we needed both during our afternoon tea and at breakfast.
All in all a pleasant stay and we will likely return and look forward to seeing Sahbi again.

Nice
Reviewed 2 days ago

A nice place to stay. I picked The Grand because it was very close to the railway station, so very convenient. The staff were very nice and accommodating. I had mentioned in an email it was my mom's birthday and they said happy birthday to her during check in and there was a card in the room which was very nice. I love the historical rooms with the big high arches.

Two criticisms
1. The rooms are very dark and hard to see even with the lights on.

2. I was concerned because when we got into the room for the first time on the counter were two mouth wash bottles (from the hotel). One was half used already. That kind of made me feel gross, like what else was not cleaned and changed in the room. I did mention it to the front desk who switched the mouth washes out but it was still unpleasant, especially as this is a very expensive hotel, you would expect more.

Excellent return visit
Reviewed 3 days ago

This is our 5th time staying at this hotel. It just keeps getting better and better. However there where a few small gripes this time. It’s really frustrating when the check in people ask if you’ve stayed before when surely a hotel of this standard should have a better computer system and the staff should be welcoming us back!!!
The other gripe was the rise restaurant where we decided to eat on our last night when normally we eat in the Hudson. This isn’t of a great standard and really not value for money at all. You have to book a vegan meal 24hours in advance really!!!!
6 of us ate and with no drinks as we brought with us from the white room just had mains was over £170 which to be honest with the quality of food way too expensive. However won’t put us off the hotel. Oh big thanks to jordie for picking us a great restaurant to eat on the Friday night for one of our parties birthdays.

Watch out
Reviewed 4 days ago

Ive tried to post this review a few times, but it was taken down every time. No explanations why from Tripadvisor or the Grand.

I've been the the Grand a couple of times over the years and always found it quite pleasant, but this last visit was a shocker!

I came in with a friend for a catch up over Afternoon Tea and we got off to a good start. Harriet looked after us and was very knowledgeable with the teas and cakes, however, during our meal, Sahbi, came over and introduced himself to us. He never asked about the service, offered us more tea or sandwiches. But he prattled on about himself for so long that our tea went cold. He simply didn't take the hint that we were just not interested.

He was kind enough to offer us a complimentary afternoon tea if we asked for him next time we visit though, but im still not sure why so I dont think the offer will be honoured.

The biggest issue though, was that he could not help himself from staring down our tops. It was just creepy. It got to the point where me and my friend decided to put our jackets back on!
I don't know if he realised why we did this, but he shouted across the restaurant that we were cold and to put the heating up. We felt very embarrassed after this, but did not take them off.

He eventually forgot about us though, when a young blond in a short skirt came and he went running across the restaurant.
We were considering having our food boxed up and leaving early, but instead, we finished our afternoon tea and left with no further hassle as he had found a new love interest.

I'm sure some ladies do like this kind of thing, but not me. The Grand really need to stamp out this behaviour in its management team.

Delightful stay
Reviewed 1 week ago

Just returned from our second stay in The Grand having enjoyed 5 days in the luxury of a heritage suite 401. The hotel is outstanding with numerous extra special 5* touches such as a turndown service, Molton Brown toiletries & the White Rose Lounge. The use of the lounge is included when booking a suite & I highly recommend it as a serene space where you can properly relax, an experience further enhanced by Happiness the outstanding evening hostess.

The only negative is the food provided which seems far below the high standards achieved throughout the rest of the hotel. We dined in The Rise on 2 nights of our stay & ate breakfast in The White Rose Lounge on all 5 mornings & while the food was edible it certainly lacked flair & imagination that the setting & service deserved.