The Grand Hotel & Spa
What We Love
- A super-chic, glamorous five-star hotel with three AA Rosette-awarded dining in central YorkSampling the elegant dishes at the three AA Rosette-awarded Hudson's
- Exploring the pretty cobbled streets of York and visit the Jorvik Viking Centre to discover its fascinating roots
- Staying in central York in a five-star hotel that overlooks the historic city walls
What To Know
- It's a five-minute walk from the city centre
- At night sip cocktails at the Whisky lounge
- Guestrooms are spacious
- Free WiFi
- Handicap Accessible
- Parking On Site
A stay at The Grand Hotel & Spa places you in the heart of York, walking distance from All Saints Church and Micklegate Bar. This 5-star hotel is within close proximity of Hospitium and York Observatory.
Make yourself at home in one of the 107 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Spa, Wellness & Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find an indoor pool, a sauna, and a fitness center. Additional amenities at this Edwardian hotel include complimentary wireless Internet access and wedding services.
Food & Drink
Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily from 7 AM to 10 AM for a fee.
Business & Travel Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in York? This hotel has 0 square feet (0 square meters) of space consisting of conference space and meeting rooms.
How to Get There
My impressions of the hotel from outside match the name, as a York resident I had passed the imposing front many times and imagined what it must be like inside. Sadly my first impressions on entering were not good, the well dressed doorman smiled at us as we walked in with a pram and were faced with a short flight of stairs. A little help wouldn’t have gone a miss! We stayed on a very busy Saturday night arriving at 5pm to check in. Sadly the room was not ready. After waiting for around 20minutes we were shown the room which smelt very musty. The room appeared reasonably modern and clean but lacked any features I imagined.
Avoid the restaurant for dinner/lunch(reviewed separately)
Breakfast is good but was very busy at the time of our visit, with a 15-20minute wait for a table.
Staff are on the whole friendly and helpful.
Location is great particularly if arriving by train and exploring the city.
Overall the hotel is ok, nothing special and therefore in my opinion very overpriced.
We stayed for one night in a heritage suite located on the top floor corner of the new building.
The suite itself was superb. Well designed, furnished with style, and supplied with all the usual luxuries.
HOWEVER....we will not stay here again, and cannot recommend it to anyone looking for a peaceful night’s sleep, especially on a weekend. THE STREET NOISE FROM THE BARS IS UNBEARABLE, PLUS THERE IS OBVIOUSLY A BAR IN THE SAME BUILDING AS THE BASS VIBRATES ALL THE WAY UP TO THE FOURH FLOOR!!!
THIS GOES ON UNTIL 4:00 IN THE MORNING
I cannot believe that a purpose built hotel building would have such poor double glazing. Shouting from the street below is so clear it’s possible to make out names......I can’t tell you how pleased I was when “Steve’s” friends finally found him at 2:30.
At this price point the very least you should expect is a decent night’s sleep.
Stayed here for a two night break which was booked through booking.com in February. Upon arrival the concierge was very welcoming and took care of us. We checked in and had to leave £100 per night deposit (£200 in total) which we obviously didn’t read so ensure you have a card. The room was not what I would rate as a five star room. It was tired, badly laid out, poor lighting and overall not a room I would choose. It was very cold and had a plug in radiator as the radiators did not work in the room. The dressing area had terrible lighting and the TV was on the wall to the right at the base of the bed, so no TV in bed either. The next morning I requested to move and it was at this point that we was offered the same room in the newer side of the building - the room was beautiful, clean, bright, new and a beautiful view with the drop down glass all around. The next morning whilst having breakfast in bed with nothing more than underwear on two men walk right pass our window and smile and continue to walk by not once but twice! We had ensured our blinds were closed so those in the opposite office could not see in but to the right we felt no one could overlook us. I called down to reception and they apologised and were unsure as to why the men were ‘up there’ - as an apology they wiped the breakfast in bed tray charge of £10 off our bill. We was also told that when we returned we would get a free room upgrade but would have to book direct and not through any third party. I enjoyed the location and the new part was lovely but did not feel these mistakes were rectified enough to make me return. It was unfortunate that a series of things happened on our stay.