What We Love
- An elegant stay at a Georgian house hotel in a prime location, near the National ParksTaking in the lovely views over the rolling countryside towards the North Yorkshire Moors
- Enjoying a sumptuous cream tea included in your stay
- The warm welcome and super-friendly team of staff
What To Know
- This country estate is set on nine acres of manicured gardens
- The Georgian mansion dates back almost 200 years
- Free WiFi
Sandwiched between the rolling Yorkshire Dales and the rural idyll of the Vale of York sits classic Georgian mansion Solberge Hall. Dating back almost 200 years, and built by wealthy local landowner John Hutton, it boasts an imposing pillared entrance, solid red brick walls and an interior to match.
After checking out your classic-meets contemporary room, why not enjoy a crisp winter stroll in its nine acres of award-winning grounds or in the surrounding Yorkshire countryside. Return invigorated to a sumptuous afternoon or cream tea with the full works, then settle down by a roaring fire in the cosy lounge as you prepare yourself for a locally-sourced and seasonal dinner.
Fill your time here with a round of golf at a nearby club, visit Fountains Abbey and Studley Water Garden, or drive around legendary vet James Herriott country. For its effortless hospitality, delicious food and warm welcome Solberge Hall garnered a TripAdvisor Certificate of Excellence.
How to Get There
I have to start by saying we are frequent hotel guests and eat out far too much with work, on this occasion this trip was for pleasure. We had a few days in North Yorkshire and as this wasn't for work we decided to spend a little more on the room than we would normally, the Solberg Hall Hotel seemed to fit the bill nicely. We stayed for 3 nights, lovely old manor house and grounds with loads of potential. I've said when writing reviews on here before that hotels, although they would deny it, have internet rooms - we booked through one of the popular booking sites. Booking-in was effortless and we were directed to our room. The rooms look no where near as palatial as those pictured on the web-site (no pictures of the room we had), we obviously got one of the internet rooms, this was bourne out at check-out when the receptionist said "you should have booked direct", now although not an admission this sort of confirmed for us that they exist.
The room was much smaller than expected. A little dated yet functional. The bathroom was dirty (see pictures), soap-scum around the tiles and the edge-finish between tiles and bath edge, this had accumulated over sometime, it only took half a bottle of bleach and a cheap toothbrush to get it clean. There was a cracked glass-pane in one of the windows and the sash-cord had snapped so we had to use a small bottle of water to keep the window up during the night (we supplied the water). The bed was tidied over each day and the bin emptied, but refreshing the coffee,milk, etc was miss & hit. Despite the bathroom notice about saving the planet by reducing laundry the first day our towels (we were perfectly willing to reuse them) were swapped out, second day the old ones had been taken but no clean ones left in their place.
My main gripe is the service at breakfast: a fairly nice room used for breakfast, yet there was a red-onion ring from the night before on the floor under my chair and the side plate had a red-smudge which looked like sweet-chilli sauce or possibly ketchup. I chose several items from the Yorkshire breakfast (bacon, sausage, b/pudding and an egg) yet the whole of the Yorkshire breakfast arrived, on leaving I explained to the serving staff why I had left the mushroom, tomato, hash-brown and beans and apologised for the waste, the answer was "I did tell the chef, but she said just serve the full breakfast anyway", that was first morning. The 3rd morning, I got beans not ordered and sent them back, my other half asked for just 1 x sausage and 1 x poached egg, yet 2 of each arrived, she doesn't have the appetite she once had and this is the reason the stuff which was not asked for was left. The difficulty with the ordering and delivery to table of the right food stopped us from eating there in the evenings. I have to say, it is not up to the chef or the serving on staff to dictate what you will have on your plate its the customer that decides and I'm glad neither of us has any allergy. The person cooking and the person serving you food needs to listen to your requests and respect your order otherwise this isn't a food order it's a tombola.
The more pressing issue was the blocked fire exit from the dining room/breakfast room (a diners table has been put into the space in front of the door effectively blocking its use as a fire-door. There are 2 doors leading to and from this room but 1 (without signage) leads back further into the hotel foyer/hallway which means you are doubling back on yourself into a potentially burning building if you need to escape. This hallway is, or should be a protected area, but the door should then be marked as a designated fire-exit with signage and emergency lighting. The doorway which has the directional signage above it leads out to the reception area and front door then onto 'Ultimate Safety', which is why it has been designated as the preferred route - (it is the quickest means of escape or should be). We are both Health & Safety consultants.
Reception staff were attentive to try and achieve our requests, but I feel they really 'paid-lip-service' sooner than taking it seriously.
If staying here I would recommend the Jaipur Spice at Busby Stoops Inn (good food and excellent service, reasonably priced) and mostly the Wellington Heifer at Ainderby Steeple (outstanding food and exceptional service - a little more expensive)
Beautiful venue, excellent afternoon tea and lovely walk around the grounds. Excellent staff, really friendly. My partner and I had a lovely time after he had bought me the afternoon tea for a Christmas present :-)
We stayed two nights on a dinner, b&b deal and thought it good value. This is a small country house hotel, a little dated and faded but pleasant and charming all the same. Our dog-friendly room was spacious, comfortable and well-equipped. The standard of cleanliness throughout the hotel was good but not perfect. The food was never less than good and some dishes were outstanding, notably the desserts. The service at dinner on our first night was very slow but fortunately picked up for the rest of our stay. The hotel staff were all consistently courteous and helpful, which contributed greatly to our experience. Overall, we can recommend Solberge Hall, particularly if you are looking for a dog-friendly hotel.