4.5
Very Good 1564 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The Media Harbor location, a posh neighborhood of shops and cafés
  • Pebble’s, the rooftop bar
  • Artwork by renowned international artists
  • Rive Spa’s innovative treatment menu
  • On-site contemporary DOX restaurant
  • Pair with Hyatt Regency Mainz and explore Germany's Rhine wine region

What To Know

  • The hotel opened in December 2010
  • Valet and self-parking are about $34 per day
  • Pets are permitted for an additional cost of about $52 a night
  • WiFi is available for about $27 per day
  • Some guestrooms permit smoking

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With gleaming architecture and hip people, Dusseldorf is a city known for its cutting-edge design and urban attitude. And the Hyatt Regency fits right in.

Upon walking into the gold-toned lobby, I immediately feel like part of the party — this recently opened 303-room tower is the hottest ticket in Germany’s richest and (arguably) most fashionable town. Nineteen stories high, the hotel hangs over the Rhine River in Media Harbor, the section of town where all the beautiful people work and play.

{“type”:”img-inline”,”src”:”/static/images/product/properties/editorialreviews/10604/pgal-19910-1304610523-full.jpg”,”width”:”275″,”caption”:”With a plethora of comfy corners, the hotel manages to feel restful, even in this vibrant city.”}The hotel takes advantage of its location with a few contemporary spaces that attract locals, such as the rooftop champagne bar, Pebble’s. It’s the first stop I make after checking into my room, and I don’t regret it — the mod bar, accessible via a curved staircase, is a mix of shiny silvers, gleaming metals and tinny gray. I order a reasonably priced glass of Billecart-Salmon and peruse the bar menu (which also features Diva, a vodka filtered with pure diamond dust — maybe for the high rollers?).

The rooms are clean-lined, with muted tones of brown and green and views of Media Harbor and Old Town. Thoughtful details such as curving lamps and chairs rise above typical hotel furnishings. Starting at 323 square feet, even the King/Twin rooms feel more spacious than you’d expect in a city hotel.

Back in the public areas, DOX restaurant has an open kitchen and a menu of local European and German food with modern twists. I choose a Reflection Caviar Wrap at the on-site Rive Spa, which is simultaneously stimulating and relaxing — like the hotel itself, which manages to feel restful thanks to a plethora of comfy corners (the leather chairs in the lobby are particularly nice).

And to cap off a great night’s stay, I realize breakfast is served late — until 2 p.m. Perfect for night owls who have hit the bars in this hopping city.

How to Get There

Hyatt Regency Düsseldorf
Speditionstr. 19
Duesseldorf, 40221 Germany

Reviews

4.5 Very Good 1564 Reviews
Nice business hotel
Reviewed 3 weeks ago

We have stayed here a few times and always received great service. My husband is top tier Hyatt member so we always get upgrade to very nice room. Hotel offers great breakfast in the club lounge or in the main dining room. We also had dinner at Dox restaurant and can highly recommend it.

Not worth the money
Reviewed 3 weeks ago

I stayed two nights in a club room and it was really. It worth the money. Room was rather small and the club lounge experience was. It positive. Breakfast very limited and no cooked dishes at all. Overall saw very few members of staff and the hotel made me feel like being in a 3-4 star property. Not more.

Did they really outsource housekeeping?8
Reviewed 3 weeks ago

I have become a regular here due to frequent business trips and a few weeks
ago I wrote a very enthusiastic review.
This time I was a little disappointed. The hotel is still spectacular and the staff is very friendly.
But two small issues made the stay less pleasant than earlier trips.

For one the temperature in the room was difficult to regulate. The large window surfaces appeared to make it difficult to keep the room warm and the air condition unit did not give any feedback on the temperature. It was either too hot or too cold and I took a hot bath on same nights to warm up. Which brings me to the second problem.
The daily replacement of all these little things in a hotel room was random and unreliable. On four or five days of my 10-day stay, shampoo and body wash were not replaced. One day a used coffee cup was still on my desk when I came back to the room in the evening. They also forgot to refill the sweetener several times. Is that the end of the world? Certainly not. But is should not happen in a high class hotel like the Hyatt Regency. And despite several phone calls the situation did not improve. When they brought me a fresh cup one day, I realized that the person who came to the room was not wearing a hotel uniform but some uniform saying “...Hotel Services” or the like. Outsourced house keeping? Really? Maybe that’s the root cause of the service lapses. we are

Good hotel, Valeriya is awesome
Reviewed 1 month ago

Very good stay. Staff was great. Special thanks to Valeriya. She went out of her way to help us and was probably the best hotel hostess I’ve had the pleasure to meet. If anything she needs a serious promotion.

Marcus

Unvergesslich ^^
Reviewed 1 month ago

One of the best holidays we've ever experienced. Valeryia is one of the most beautiful and best hostess we've ever met. Kind, professional and caring about the wishes we had. She is a very good reference for the Hotel. The room with a view was superb and clean. We also met Nena at breakfast time she made köstliche Apfelpfannkuchen, Waffeln and incredible egg dishes. She made us feel like home with her lovely smile and kindness. It was an amazing trip! Hyatt Regency the place to be! :-)