4.5
Very Good 1593 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The Media Harbor location, a posh neighborhood of shops and cafés
  • Pebble’s, the rooftop bar
  • Artwork by renowned international artists
  • Rive Spa’s innovative treatment menu
  • On-site contemporary DOX restaurant
  • Pair with Hyatt Regency Mainz and explore Germany's Rhine wine region

What To Know

  • The hotel opened in December 2010
  • Valet and self-parking are about $34 per day
  • Pets are permitted for an additional cost of about $52 a night
  • WiFi is available for about $27 per day
  • Some guestrooms permit smoking

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With gleaming architecture and hip people, Dusseldorf is a city known for its cutting-edge design and urban attitude. And the Hyatt Regency fits right in.

Upon walking into the gold-toned lobby, I immediately feel like part of the party — this recently opened 303-room tower is the hottest ticket in Germany’s richest and (arguably) most fashionable town. Nineteen stories high, the hotel hangs over the Rhine River in Media Harbor, the section of town where all the beautiful people work and play.

{“type”:”img-inline”,”src”:”/static/images/product/properties/editorialreviews/10604/pgal-19910-1304610523-full.jpg”,”width”:”275″,”caption”:”With a plethora of comfy corners, the hotel manages to feel restful, even in this vibrant city.”}The hotel takes advantage of its location with a few contemporary spaces that attract locals, such as the rooftop champagne bar, Pebble’s. It’s the first stop I make after checking into my room, and I don’t regret it — the mod bar, accessible via a curved staircase, is a mix of shiny silvers, gleaming metals and tinny gray. I order a reasonably priced glass of Billecart-Salmon and peruse the bar menu (which also features Diva, a vodka filtered with pure diamond dust — maybe for the high rollers?).

The rooms are clean-lined, with muted tones of brown and green and views of Media Harbor and Old Town. Thoughtful details such as curving lamps and chairs rise above typical hotel furnishings. Starting at 323 square feet, even the King/Twin rooms feel more spacious than you’d expect in a city hotel.

Back in the public areas, DOX restaurant has an open kitchen and a menu of local European and German food with modern twists. I choose a Reflection Caviar Wrap at the on-site Rive Spa, which is simultaneously stimulating and relaxing — like the hotel itself, which manages to feel restful thanks to a plethora of comfy corners (the leather chairs in the lobby are particularly nice).

And to cap off a great night’s stay, I realize breakfast is served late — until 2 p.m. Perfect for night owls who have hit the bars in this hopping city.

How to Get There

Hyatt Regency Düsseldorf
Speditionstr. 19
Duesseldorf, 40221 Germany

Reviews

4.5 Very Good 1593 Reviews
Stay at the hotel
Reviewed 1 week ago

Very nice and clean hotel
Staff are very polite, helpful and trying to fulfill all requests at the best way they can
The food is very good and tasty.
We ate breakfast and dinner few times all was good and served at the best way.
Breakfast at the hotel is one of the best we ate worldwide.
All in all it is a very good hotel and highly recommend.

New perspectives on Düsseldorf
Reviewed 2 weeks ago

Great hotel in a new area of Düsseldorf with river and harbour view. Very modern surrounding with gateway to the Rhine river. Great bar. Good breakfast. Nearby good choice of restaurants. Rooms are comfortable. Friendly staff.

Tall black glass house in harbour Düsseldorf without real airconditioning > what could possibly go wrong?
Reviewed 1 month ago

There are price increases for events and total exaggerated (for lack of other words) extra "charges". For over Euro 530 (= US$ 610) p night one expects a ‘high level of comfort’. Well, in summary, if you have that then AVOID the Hyatt Regency Düsseldorf. With the exception of the excellent breakfast (at another Euro 35 = US$ 40 !!!.....) this Hyatt is an insult to the brand.
Are you from a warm climate? You might be in luck because management has decided (black-on-white) that all guests only need 22° C (=72°F) plus/minus 2°. Although if you’d read reviews on this place you’ll find plenty of people not being able to get warm as well.
I spent time on this because after 2 engineer visits over 4 days nothing changed. Until I read a comment of the Hyatt’s General Manager on earlier airconditioning complaints that he thinks the above temperature band is good enough. He meant to say: costly enough.
* No water bottle replacements
* You might enter your room finding no towels (and if you ask for some > expect no apologies !)
* No ironing board
* Then the iron not functioning / replaced
* Tiny rooms (relative to the price)
* No real fresh air opportunity, you’re in the black glass house, take it or leave it
* Previous guests dirty clothing underneath your bed, so cleaning leaves a lot to be desired
* One tiny towel per guest plus one tea towel size ( I repeat in a Euro 530 = US$ 610 per night Hyatt hotel)......if you get them!
* No soap or shampoo replacements
* Tiny gym with no water bottles/food or anything
* Awkward location in the ‘harbour’ miles away from downtown
* Ohhhh and did we mention it’s extremely hard to sleep in a tiny overheated ‘glass house room’?
It seems this Hyatt has forgotten the basic principles of hospitality......almost all of them really.
And if you write a review (go and check!) the Hyatt’s GM Axel Ziegler, wants you to give him/that hotel a “2nd chance”.
Mr Ziegler:
* At Euro 530 (= US$ 610) per night you should be perfect at the first chance
* If a client stays 1/2/3/4 etc nights: you have missed a hell of a lot of “chances”.
* Dare I mention ‘refund’ or ‘free future nights in that Hyatt’ as a more sincere and meaningful gesture instead of asking for more ‘business’ when you so clearly messed up all the 1st, 2nd, 3rd and 4th chances already?

Excellent hotel
Reviewed 1 month ago

Only been here for one night, but the hotel will always come on top of my favorite ones. The service was great, very nice staff. Room was large, bathroom with both shower and bathtub, nice view over the river. A few hours after we arrived and decided to have a walk in the city, they came and rearragned the room for us. The breakfast had a large selection of food, all great. If in the area, i will gladly return to this hotel.

excellent hotel
Reviewed 2 months ago

I spent 3 nights in this hotel in the end of February. It's a very comfortable place to stay here. Everything is new and modern, staff is ready to help in any situation. Most of all I enjoyed breakfasts, especially fresh juices and a big variety of cheeses and ham. It was also a surprise that in the main restaurant works a very attentive and pretty lady Valeria who speaks russian and takes care of the guests. I will recommend this hotel to my friends and colleagues.