What We Love
- Royal Palace views from the rooftop pool
- X Bar, an onsite gallery that doubles as an incubator for local art and fashion
- The shower cubicles were inspired by vintage Amsterdam phone booths
- Foie-gras filled donuts at The Duchess, the hotel’s decadent Mediterranean restaurant
What To Know
- The hotel is spread between a 1920s-era telephone exchange building and a former bank across the street
- A “W Insider,” the hotel’s version of a luxury concierge, can provide exclusive access to the city’s design scene
- For more spacious digs, book a room inside the bank building
- To avoid Amsterdam’s many gray and chilly months, visit between July and August
- Free WiFi
- Pet Friendly
- Room Service
Unabashedly hip hotel in a pair of landmark buildings on the threshold of central Amsterdam
Bringing a dash of snappy in-a-New York-minute service to one of Northern Europe’s most laidback cities may seem misguided. But the jet-setting W brand is all too familiar with seamlessly pairing its Manhattan DNA with unique destination-inspired flair, making way for this cutting-edge hotel, which brings canal-laden Amsterdam its very first rooftop pool. Located on the sixth floor, the glass-encased perch—now a trendy social hub for locals and visitors—is also the site of the hotel’s reception desk and steakhouse-cum-lounge Mr. Porter. As a hat-tip to the buildings’ historic foundations, there are several souvenirs from the past including a brass elevator and copious amounts of copper piping (from its days as the Royal Dutch Post) in addition to retro-tinted touches such as regal marble steps and indoor street lamps. Instagrammable embellishments can also be found in the guest digs, with graffiti-etched glass showers and crafty address plates reminiscent of those used in rural Holland, on guest room doors. For a taste of Michelin-starred Nouveau-Niçoise fare, secure a reservation at The Duchess, the property’s Bell Époque-ish dining room.
In the Area
Comfortably sandwiched between the Singel Canal and the magnificent 17th-century Royal Palace, the hotel is within walking distance of cultural hotspots like the Anne Frank House and Van Gogh Museum in addition to Dam Square, the city’s Times Square counterpart. Lesser-known Canal District gems like FOAM, an international photography museum situated in a former canal house, and Tales & Spirits, a creative cocktail lair, are also easy to reach on foot. To tour the Dutch capital like a true local, hop on one of the canary-yellow bicycles parked outside the hotel’s main entrance.
How to Get There
I write this while still in the W Amsterdam hotel.
After an early start to fly out to Amsterdam, we spent the day walking round the city and by the afternoon were looking forward to heading to the hotel to get out of our damp clothes (the weather isn’t great right now), putting our feet up for a while and chilling out before going out in the evening.
We got to the hotel at 2.45pm thinking that we could check in a few minutes early, only to be told the room wasn’t ready. We asked when it would be ready as the check in time was 3pm and they couldn’t tell us.
So we went to the terrace bar. Don’t do this. It is uncomfortable with a weird layout (is it a seat, is it a wall? Do you walk up on that bit? Who knows) the pricing is ridiculous and the staff don’t mind if they spill drinks over the table.
We left after a half hour, Room still not ready. We got told how wonderful the spa and rest of the facilities were. Sorry, not interested. All we wanted was a room which was still not ready. In fact it wasn’t ready until 5pm. So much for being able to relax a bit before going out for the evening.
We were told this was because the room had been waiting inspection by housekeeping. That would explain the sheen of dust and the watermarks all over the wash basin and surrounding area then.
After going out and returning back again we decided to order some snacks on room service. Nothing fancy there was a large Fries with cheese and bacon item on the menu and we figured some gooey, cheesy fries after a long day would be a good idea. Instead we ended up paying £40 for a bowl of what appeared to be burnt oven chips with a few bits of dried up shredded cheese stuck then and a few bits of shredded bacon.
And don’t even think of being able to go anywhere quickly in here. There are only 2 small, slow elevators so you’ll be waiting a good few minutes before you can ever get in or out.
I could deal with the poor food and the rest of it and not be too concerned, even in £300 hotel room, but when I turn up and they can’t even provide the room then the rest of it just makes the whole experience very poor.
Won’t be staying here again
We had the most amazing time at the W Amsterdam. The hotel is situated in a prime location, 10mins walk from Adam square. You really don’t have to leave the hotel. The hotel has 5* restaurants, Mr Porter has the best steak and the W lounge serves great food for lunch & cocktails. The W lounge on the Friday night and it was so busy. They always have a dj playing and an event on for guests & non-guests. We stayed here till midnight and then went to Madfox nightclub downstairs which is also in the hotel. The club was so much fun, they play mainly house & techno, the atmosphere was amazing. The Duchess restaurant is also perfect for a more formal meal.
We visited the spa on the bank side on our last day, I would advise that you prebook treatments/hair & beauty appointments as they do get booked up quickly. Just wow! The spa is so beautiful! You can order healthy food/champagne in the spa, the service was excellent. The massage was the best I’ve had and was reasonably priced. The rooftop pool on the is heated all year round and has stunning views over the city.
We paid extra to stay in a wonderful room with a city view, the views were nice. The rooms at the W aren’t the biggest so it’s worth paying extra. Our room was opened planned and big enough for the two of us. The artwork and design of the room was super cool too.
Thank you to the staff on the desk on the ground floor, the guys were always so helpful with directions & super friendly. I would definitely stay at the W hotel Amsterdam next time I visit. It’s in the perfect location and has everything you could want in the comfort of your hotel. It’s such a trendy hotel & attracts a cool crowd every night!
My husband booked a stay at the W for my 30th birthday and the hotel was so substandard! We both stay at hotels a lot for work so know what the W hotels should be like. Firstly the area around the front desk had a real funky smell. The gentleman on the front desk was lovely, saw on my passport it was a big birthday and said he would find us a nice room which was appreciated. However we got to our room and there was large bits of toilet paper on the floor and lots of hair around the bed and the toilet hadnt been properly cleaned. Immediately called up the front desk and arranged for someone to sort whilst we went straight out for dinner...not what you would expect from a W hotel or a 'special' room as stated by the man at front desk...unless that is the W new standard?!. We had also turned down housekeeping for the weekend...well evidently the room needed cleaning further!! Went out and had a lovely dinner nearby and came back and housekeeping had missed half of the cleaning...they had properly cleaned the toilet this time but there was still dark hair everywhere and bits of tissue on the floor. Getting back late meant we werent about to move everything and wait for them to come back. The general cleanliness of the hotel that weekend as a whole was pretty shocking and I would not recommend staying there! Feeling like the W hotel standards are slipping these days and perhaps it's better to spend your money elsewhere!
It was our first time in Amsterdam and we couldn't have chosen a better place to stay! Warm welcome, excellent customer service and recommendations, great location with everything within walking distance, good atmosphere and delicious drinks at the bar!
We didn’t get the chance to experience the restaurant, but gives us an excuse to go back 😊
Special thanks to Roman for his help on making our stay a memorable one!
We decided to spend a winter break in Amsterdam, it was our first time in the city and to make it extra special we went for the W since it is our favorite brand. This really is a very special hotel since we arrived the whole staff made us feel like it was our best decision to stay there! They look after you and take care of even the smallest details! The staff is super professional! They even saw in our passports that it was my birthday and mentioned to us which made us feel very special! The property is beautiful, clean and very modern. It is definitely a must if you are looking to stay in Amsterdam! We will definitely be back! A huge shootout to the welcome desk such a great team it is awesome to see how much they love their job! Congratulations to the hotel!!!