Hotel Okura Amsterdam
What We Love
- Panoramic city views from the 23rd floor
- Home to four restaurants which have been awarded by Michelin, from a Bib Gourmand (Serre) to two Michelin Stars (Ciel Bleu Restaurant)
- Executive lounge available for guests in Executive Rooms
What To Know
- A city tax of six percent per room, per night will be collected by the hotel at checkout
- Popular with business travelers
- Parking costs about $50 per day
- Free access to Nagomi Health Club
- Free WiFi
- Parking On Site
With a stay at Hotel Okura Amsterdam in Amsterdam (De Pijp), you’ll be convenient to Albert Cuyp Market and Heineken Experience. This 5-star hotel is within close proximity of Sarphatipark and RAI Exhibition and Congress Centre.
Make yourself at home in one of the 300 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages. If you’re looking for recreational opportunities, you’ll find a health club, an indoor pool, and a spa tub. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at one of the hotel’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
How to Get There
As other reviewers have noted the check-in is slow lengthy and not very friendly.
We had booked a “Superior twin or double Junior Suite”, expecting twin beds. However the twin beds are joined together, so not as advertised. The bathroom is also small and glass with a blind separating bedroom and bathroom, which is more common in 3* hotels.
Our room was also very noisy as one of the lifts was out of service (for the whole weekend) and being repaired, in the evening by noisy engineers. This could have been a 2* review, but the hotel responded well to our complaints.
Rather than check out again I complained about these issues and was offered an upgrade to a quiet room with twin beds. This was an executive room and it was lovely. Plenty of space proper twin beds and a recently refurbished and luxurious bathroom.
If staying again I’d choose the Executive room and would not stay in a superior room.
We wanted to eat in the hotel restaurants, but had not reserved before we arrived so there were no tables over the weekend. However the bar on 23rd floor was excellent and I’d use it again even if not staying in the hotel.
Top class business hotel. Japanese training for the manners and friendliness of staff was noticeable. Fantastic conference facilities. Easy enough access to city centre by tram or metro (short walk to station). Good breakfast buffet options. Surrounds are a pleasant residential area. Initially my room was a connecting one which meant I could hear the alarm clock of my neighbour. I asked to move room after the first night and there was no issue. Large rooms. Bright and fresh. Ate in the top floor cocktail bar where snacks were tasty but pricey. Highly recommend.
We loved many things about this hotel. The location is great (so many cool bars and restaurants close by), the spa facilities really good and thr staff friendly and helpful. We have a couple of very minor criticisms hence the 4 stars rather than 5. We were disappointed that when we hired bikes the front lights wernt working which meant we had to return them before dark (despite hiring for 24hrs) and the room was somewhat noisy with spunds from the neighbours and pipes etc.
However despite the above we enjoyed our stay very much and would recommend this hotel to others.
Stayed here with group of people, booked multiple rooms. Check-in is far from friendly and first arrogance start to show.
Besides being a slow and lengthily check-in, at the agreed hour, rooms were not available. The way that was communicated, was again quite arrogant.
While we had a renovated jr suite, two things have not changed about this hotel.... The bathroom was not renovated and is time warp to the 90’s. Because they are well maintained and cleaned its okay but stands out like renovated vs not-renovated which equals NOT to 5 stars. Real shame. What is more painful is the noice between the rooms, we could hear people walking in the above us and the noise of the neighbors was quite loud. Remember that from a previous stay,
What was wonderful was the dinner at Ciel Blue where we had been many times. It was actually the only reason for staying at the hotel.
Check out, same same. Arrogant front desk. Printed the bill without allowing me to check it and obviously it had lines nobody could explain. Thirty minute wait and still not figured out. Left agreeing they would email it to me.... nothing received.
It’s the small stuff that makes a great hotel a really great hotel. They need to really watch the arrogance of their staff who think they work at world’s best hotel - which it really is not. Real petty. A Japanese lesson in humbleness would be a good start.
This hotel with amazing Yamazoto restaurant brought us in extacy. Very kind staff and excelent quisine. Roof bar staff gave us great treatment. Great view over the city. Great GTs. We hope to come back.