21c Museum Hotel Durham
What We Love
- Located in the landmark Hill Building, a 1930s Art Deco icon in downtown Durham
- Chef Josh Munchel’s Counting House restaurant serves a regionally inspired seasonal menu of North Carolina classics
- 21c’s signature art focus, with 10,500 square feet of gallery space and rotating exhibitions by famous artists
What To Know
- The property, the fourth outpost of the 21c chain, opened on March 16, 2015
- 21c Museum Hotels are designed to cater to the local community as well as to guests, so there’s a buzzy atmosphere in the lobby, gallery and Counting House restaurant
- Mod cons such as flat-screen TVs, Nespresso coffeemakers and Malin + Goetz bath amenities
- Free WiFi
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
The fourth property in the trailblazing, art-focused 21c Museum Hotels group, this brand new 125-room boutique sleep occupies the landmark Hill Building in the heart of downtown Durham. Designed in the 1930s by the architects behind the Empire State Building, the building mixes thoughtfully restored Art Deco details with a sleek modern style by Deborah Berke Partners. Expect original terrazzo floors in the lobby, arched windows in the regionally inspired Counting House restaurant, and hints of green marble and silver leaf on the walls and ceilings in the public spaces. The guestrooms range from a cozy 300 square feet to apartment-size spaces all done up in a modern white-on-gray palette with pops of color in the original artworks and 21c’s signature fuchsia penguin mascots. All rooms are kitted out with flat-screen TVs, Nespresso coffeemakers and Malin + Goetz amenities in the bathrooms. There’s a fitness center for a workout fix, a small spa for a dose of pampering, and the must-visit 10,000-square-foot gallery space, which features rotating exhibitions by local and international artists.
In the Area
Downtown Durham is having a quiet renaissance, with a crop of new restaurants, bars and cultural centers. Beyond 21c’s Counting House restaurant, have a meal at tapas-style Mateo and ramen go-to Dashi, and save an evening for beers at indoor/outdoor Fullsteam Brewery and cocktails at upscale Alley Twenty Six. For a culture fix, hit the family-run Museum of Life and Science and the Nasher Museum of Art, and take a tour of Duke University. Good to know: 21c’s well-curated neighborhood guide includes a raft of options for eating, drinking and sightseeing in Bull City.
How to Get There
Very well designed and great atmosphere. Wonderful location. I would definitely stay here again! It's great having the restaraunt, bar and spa in one location. The room was so comfy I didn't want to leave in the am BUT room service was great and the fuel made it easy to get moving.
This is my 3rd (and LAST) time coming to this hotel. Last time I was here was over 1 year ago. What a disastrous change.
It has really deteriorated over the past 2 years.
Checked in at 11 pm and I felt like I was doing the clerk a favor. He was totally unhelpful. Did the basic minimum to check me in and not a stitch more. Didn't tell me about WiFi, restaurant, which room I was in, fitness center, or even look up at me. I handed him my credit card, he took it and then gave it back and then told me that the "card on file" was no good. I said "but I just gave you my card" and he said "oh" and took it back to enter the info. He just handed me my key and walked away.
In the room, leftover dirt from previous occupant on carpet and in bathroom. Ugh!
Next morning, noticed that bathroom sink totally blocked. Left a note for the housekeeper to fix the drain and came back to my room later in evening and....nothing. No one had fixed it or even tried. Called down to the desk and finally sent someone up.
Worst of all? In the morning.............NO HOT WATER for my shower. I had to call the desk and complained. "I'll look into it" he said. 20 minutes later, some moderately warm water came out of the shower. No phone call to tell me what is happening, no follow-up, nothing.
I don't know if it has anything to do with Accor now owning the hotel, but it has become a no-service loser hotel.
Instead, go to the Marriott next door (which used to be horrible but at least is better than the 21c) or the Durham Hotel (much better) just 1 block away.
Erica handled our check in. She was friendly, professional & helped us to understand the destination walk times in the area.
We had breakfast via room service, it was on time & delicious! We had drinks at the lobby bar where the atmosphere, the art and the libations were outstanding. Ya all created happy memories for us, Thank You! We will stay with you again!