4.0
Very Good 1712 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
function hall conference hall auditorium convention center meeting ballroom banquet convention

Overview

Location

With a stay at The Westin Charlotte, you’ll be centrally located in Charlotte, steps from Charlotte Convention Center and Mint Museum Uptown. This 4-star hotel is within close proximity of Bechtler Museum of Modern Art and Wells Fargo Museum.

Rooms

Make yourself at home in one of the 700 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters. 37-inch flat-screen televisions with premium TV channels provide entertainment, with wired and wireless Internet access available for a surcharge. Bathrooms have rainfall showerheads and complimentary toiletries.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily for a fee.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Charlotte? This hotel has 44003 square feet (4088 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

The Westin Charlotte
601 S College St
Charlotte, NC 28202 United States

Reviews

4.0 Very Good 1712 Reviews
Hostess
Reviewed 3 hours ago

Really enjoyed my stay during 2019 NBA All Star Weekend. During my stay I ate at the restaurant inside of hotel and Renita(Hostess) did a remarkable job greeting me and making sure all services went well.

Great People
Reviewed 1 day ago

Here for the NBA All Star weekend. Not a player or owner, just a fan.Nice hotel, good food and great employees! Roosevelt, Val and the “dog rescue” bar tender went way above what you might expect from hotel employees to address my needs and make me feel right at home! Southern hospitality at its finest. Thank you all so much.

Meh, not worth the price
Reviewed 5 days ago

I liked the 5$ shoes, the food was pretty good for room service and the conference. It was VERY pricey for a plain room overlooking a concrete desert. If you are going to charge New Orleans prices you either need a more interesting location or fancier rooms.

Disappointed
Reviewed 2 weeks ago

We came in to town for the Easy Rider bike show. We choose this hotel because of the location and Westin name. This hotel is definitely older but well maintained from the outside BUT the rooms need a do over. The furniture is out dated, everything in the room is cheap, the walls and carpet were dirty, the pillows were mushy and the water pressure was bad. The bed was comfortable and the water was nice and hot. There was also some kind of conference for around 2000 college kids who were all over the hotel. They were not bad kids, just very loud and overwhelming.This was not the level you would expect from a Westin hotel especially for the prices they charge. I would not recommend.

Nice Hotel across the street from convention center, but don't expect Priority Member perks
Reviewed 2 weeks ago

Marriott Platinum Premier Elite member with over 1000 nights - No room upgrade, No club, Nothing to make up for no club, had to negotiate for late checkout. It was very clear they did not appreciate my loyalty to the brand. What kind of downtown hotel does not have a club?

When I asked if the room allocated was the best available the check in person joked that it was the best room unless we were put on the roof. I had checked prior and suits were available for sale. We got the room we paid for. When I asked about the club? We don't have one. Do you provide breakfast or anything instead? No but breakfast can be had for a welcome gift, but continental only and only for two (we had 3 people). She told me that I should take the points and just pay for breakfast at $24.95 each as that would get me more points. Wow! So, I finally think I am going to get something out of my brand loyalty on checkout. The volleyball tournament we are at is going well and we need some extra time. It is printed right on the card jacket I was given at checkin - 4pm checkout for elite members. I send a text via the app making the ask the night before. I get back - what time do you need? Not sure, what time can you give me? Your group has 12pm checkout. However as a platinum gust we can offer 2pm. I am thinking if this is enough time and don't respond for a while. I get another text - We can give you 4pm due to water issues. The water was off for several hours due to a water main break. Not their fault but a significant inconvenience to us nevertheless.

Room was nice and clean, beds comfortable. No internet TV like Marriotts. Decor was a little old.